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Now Jade Riviera Cancun

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Now Jade Riviera Cancun
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8,062 Reviews from our TripAdvisor Community

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Showing 7,079: English reviews
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Reviewed yesterday NEWvia mobile

We just returned yesterday from a FABULOUS stay at the Now Jade resort. My family and I are very picky as we have been to many places in the Caribbean and this was definitely one of our favorites. The beach was absolutely gorgeous, a little rocky if you're wanting to swim but hands down gorgeous. The food was great, the...

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1Thank Susannah V
Charlottesville, Virginia
Reviewed yesterday NEW

We attended destination wedding at the Now Jade and would highly recommend it! The facility is beautiful with many amenities and restaurants. The staff is warm and friendly. The food and drinks are abundant. Now Jade did a beautiful job with the wedding and rehearsal dinners, too. It was beautiful!

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Thank karendV5973UF
Superior, Colorado
Reviewed yesterday NEW

It was a beautiful location with great food. Very restful and lots to do. I wish the concierge would have had change when I needed singles. Out of 10 times when I approached, only 3 times did they have any singles.

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Thank 372sandraq
Pensacola, Florida
Reviewed yesterday NEW

I’m going to start with this is our 8th all-inclusive trip (4 to Punta Cana and now 4 in Mexico). We always travel as a family, which includes our now 6 year old son. We booked through BookIt.com and had an amazing experience! BD travel was hands down our preferred facilitator over Apple and Delta vacations. I HIGHLY recommend them...

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2Thank niqoqo
Reviewed yesterday NEWvia mobile

So pleased with this resort! From the service to the food, to the rooms everything is fabulous! Felix the manager went above and beyond in taking care of us and completely exceeded our expectations and Blew us away with how they handled a situation we Brought up to management! I can not say enough great things about this place! Their...

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1Thank Rachel G
Whitewater, Wisconsin
Reviewed yesterday NEW

They have great resturants, great drinks,it is very safe and clean and lots to do. Room service was above and beyond. Take a lot of tip $ because you will want to tip the staff who all work at pleasing the guest.

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Thank starkslaw
Windsor, Ontario
Reviewed yesterday NEW

Love this resort. Its clean, modern and very spacious. Everyone is very friendly and hospitable. Food was excellent. Restaurants were quick to get into. My only issue was that I didn't realize it was spring break, but we had rooms in the preferred area so it was nice and quiet. However, my kids, age 10 and 12 were not allowed...

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1Thank mary_charbonneau
Reviewed 2 days ago NEW

Everything about this resort is top-notch. We especially appreciated all the wait staff (a special shout-out to Jesus at the buffet and Lorenzo at the pool bar). They all replied with an "its my pleasure". The a la cartes were all good (especially the Italian and Cin Cin). Lots of beach chairs at the pool and no fighting for a...

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1Thank Cecille P
Wisconsin
Reviewed 2 days ago NEW

We just returned yesterday from Now Jade. We stayed March15-22. We stayed on the preferred side this time. The other three times we were on the activity pool side. We were very happy with the preferred side. We were on the fourth floor in Building 8. We had a great view of the ocean. The Preferred side is much quieter....

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1Thank RogandSha
Canada
Reviewed 3 days ago NEW

Overall this resort is good. The staff are great; very friendly and helpful. The place is clean; we liked the beach, and there were lots of interesting shells if you walked south a bit at low tide. Yes, there is seaweed, but I think the staff do an excellent job keeping it cleaned up. We had a ocean front room...

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1Thank kitjones
NowJadeRC, Social Media at Now Jade Riviera Cancun, responded to this review

Dear Guest, We are pleased you enjoyed your stay in Now Jade, our service and all the facilities we offer for our guests comfort. We want to thank your comments about our Resort, also thank you for bringing the situation to our attention, as you know we can not control the reservations and this is the students vacations, we work...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €229 - €495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Hotel Puerto Morelos
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
875 questions
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Questions? Get answers from Now Jade Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Ocean-front”
 of 5 bubbles kitjones, 22 Mar 2017 | Read review
“We stayed on the Preferred Section; it has an adult pool, a special lounge with great food, a French restaurant and double size rooms.”
 of 5 bubbles beanhaver, 22 Mar 2017 | Read review
“Ask for a room in a building closer to the beach.”
 of 5 bubbles MWM36, 22 Mar 2017 | Read review
“RM 1 - building 7,4th FL, very nice & quiet. RM2&3 - building 1, 2nd and 3rd FL - close to pool/food/etc. not too noisy”
 of 5 bubbles Patters4, 22 Mar 2017 | Read review
“We did not do the upgrade but still felt the rooms were spacious.”
 of 5 bubbles Walking_Michelle, 22 Mar 2017 | Read review
5 of 5