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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,836 Reviews from our TripAdvisor Community

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Showing 7,348: English reviews
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Cleveland, Ohio
Reviewed yesterday NEWvia mobile

Day five of our ten day trip here at the resort, overall staff is friendly and accommodating when staffed properly. Service in all the restaurants is a challenge from the antiquated check in process only to be told the wait is 30-40 minutes with numerous open tables waiting to be turned. Shame on the management for not staffing properly, beverage...

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Thank Robert A
Reviewed yesterday NEW

Loved the Azulitos Kids Club for my 8- and 6-yr old which kept them happily engaged in different fun activities like a cooking class, piñata, sand castles, arts and crafts. Nightly family entertainment at 8pm. Plus the pools, beach, and great food!

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Thank Rubyburke123
Reviewed yesterday NEWvia mobile

What an amazing holiday! I found out about the S&W activities from Jorge. We went to the Yoga class everyday. It was Excellenté! Must check him out on the beach. I met many people from all over the world and we had a great experience. Positive vibes Note. Need new mats, square blocks and therapeutic music👍Also perhaps it would be...

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Thank BobbyGeorge_35
London, United Kingdom
Reviewed yesterday NEW

Came here to celebrate my birthday with some of my family members. On arrival we were greeted with a glass of champagne the staff are very friendly and the room is very lovely. We found out about the Yoga because George came whilst we were sitting at the poolside and told us about his session. I am happy that I...

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Thank veronicaw422017
Reviewed yesterday NEWvia mobile

This is our last day at this fantastic all inclusive resort, the staff are a credit to the Sensatori and every one of them have given the best friendly service we have ever encountered. The drinks package includes all high end spirits and beers, whilst our deluxe room with sea view was spacious, clean and cool. The restaurants can get...

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Thank JS15037
Saint Louis, Missouri
Reviewed 2 days ago NEW

We loved this trip! Here are some of our favorite bits. The staff is amazing. From our excellent maid service by Teresita, to all of the bartenders and servers, to the fitness staff... everyone was friendly, cheerful and helpful. Beautifully landscaped grounds with beautiful sunrises. Food was great. Reservations aren't necessary, but there is often a wait. Our technique was...

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1Thank amiesmie
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear amiesmie, Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at Azul Beach Resort Sensatori Mexico by Karisma. Our customers’ opinions and suggestions are really crucial in the process of improving our performance, so we thank your valuable comments which undoubtedly help us take...

Greater London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Currently staying here in a premium swim up room, the place is truly wonderful, food amazing, drinks free flowing, sunshine and no stress, what more could you ask for. Everyone is amazing but special mention has to go to Nancy who keeps them drinks coming and even delivers a sundowner to our sun terrace!! Luis who keeps us stocked up...

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Helpful?
Thank kimberley188
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear kimberley188, Thank you for taking the time to share your experiences with the Trip advisor community. We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean. Looking forward to welcoming you back pretty soon. Best regards, Rolando Miravete Hotel Manager

Reviewed 2 days ago NEWvia mobile

Azul sensatori is one of the best resorts we have visited.. The food is amazing the people is very kind and the entertainment always have something for you to do, a shout out for perla, angel, Jessica, Fernando, Alex and mike who will always keep a smile on their faces

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Helpful?
Thank veronicastar12
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear veronicastar12, Thank you for taking the time to share your experiences with the Trip advisor community. I am very proud to know that our staff made your stay so pleasant, it is very pleasant to receive comments like yours, I assure you that I will let they know your thanks to each one of them. Thank you again for...

Cincinnati, Ohio, United States
Reviewed 2 days ago NEWvia mobile

We stayed March 19-25, 2017 for a family vacation, 2 kids aged 6 and 9. The resort was clean, beautiful, outstanding food and service. Kids club was great! Special thanks to pool staff James, Valentine, Roberto, Blanca, Nancy, Magnolia and Oscar. Luis and George of fitness staff were EXCELLENTE!! We loved staying here and will definitely be back. My only...

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Helpful?
Thank Grace B
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Grace B, Thank you for your feedback, sharing the experiences of your recent stay. It was a pleasure to host your holiday. I have noted all your comments and suggestions which we will use constructively to improve our services and facilities. I hope to see you back at the Azul Beach Resort Sensatori Mexico again very soon. Best regards,...

Waterville, Maine
Reviewed 2 days ago NEW

We have been to Mexico several times. First time at azul and it was wonderful. Our room was amazing,had a jacuzzi tub in the room and we could swim right out our back door. Italian and Mexican restaurants were our favorites. Oh and can't forget the pizza dude was excellent too. A big shout out to Nancy the funny waitress...

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Helpful?
Thank Jeffhanson
KarismaHotelsResorts, Director General at Azul Beach Resort Sensatori Mexico, responded to this review

Dear Jeffhanson, Thank you for taking the time to share your experiences with the Trip advisor community. I am very proud to know that our staff made your stay so pleasant, it is very pleasant to receive comments like yours, I assure you that I will let they know your thanks to each one of them. Thank you again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €337 - €808 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Hotels.com, Despegar.com and Jetsetter so you can book your Azul Beach Resort Sensatori Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,354 questions
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Questions? Get answers from Azul Beach Resort Sensatori Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room very close to the ocean with perfect view”
 of 5 bubbles veronicaw422017, 27 Mar 2017 | Read review
“The honeymoon suites in the family building are wonderful. Great ocean and pool views.”
  • See the seaweed? Still beautiful!
  • final sunrise
  • From our balcony!
 of 5 bubbles amiesmie, 26 Mar 2017 | Read review
“Loved Room 3122 near the beach”
 of 5 bubbles jaovacations, 25 Mar 2017 | Read review
“Look at website info carefully. Adults only block where we stayed had the swim up rooms on ground floor that were great.”
 of 5 bubbles Phil_Owen, 24 Mar 2017 | Read review
“Avoid swim up rooms and rooms near swim up bars”
 of 5 bubbles williambX2910KW, 24 Mar 2017 | Read review
5 of 5