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    Secrets Silversands Riviera Cancun

    Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$419
          US$365
          Great Deal
          US$419
          US$419
          Traveller (10084)
          Pool & Beach (2151)
          Room & Suite (1807)
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          Overview
          • Excellent73%
          • Very good20%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “silver sands” (2,034 reviews)
          “ratatouille” (340 reviews)
          “veranda bar” (324 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Secrets Silversands Riviera Cancun
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          Now Jade Riviera Cancun
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (10,295)
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          There are newer reviews for Secrets Silversands Riviera Cancun See the most recent reviews

          2,561 - 2,565 of 10,295 reviews

          Reviewed 23 November 2015 via mobile

          My wife and I enjoyed this resort to the full. Ocean view, poolside service, world class restaurants were all above 6 star rating in my books!! Every detail was covered. Room service was more then we could ever except. We ordered the honeymoon breakfast, and...More

          1  Thank KimNian
          Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 24 November 2015

          Greetings KimNian, Without a doubt, one of the greater honors we hoteliers have is the opportunity to take place in some of the main events in our guests’ lives, such as their love and life celebrations. Of course that honors come with huge responsibility and...More

          Reviewed 23 November 2015

          Just got back from our 6th stay at this resort. Once again the service we received from the moment we arrived to the time we left was fantastic. Every member of staff we met was really friendly and could not do enough to help us....More

          3  Thank Jayne T
          Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 24 November 2015

          Greetings 986jayne, It is always a pleasure to receive positive reviews and even more rewarding when they come from loyal guests. We truly value the time you have invested on writing this review and sharing it with the TripAdvisor community. Be certain that our team...More

          Reviewed 23 November 2015

          This is our fifth trip to Cancun. In the past, we've stayed at Dreams Cancun, The Royal (now a Hyatt), Live Aqua, Secrets Playa Mujeres and now Secrets Silversands. If this had been our first all inclusive, we might have gone for a 5 instead...More

          2  Thank krdkrd
          Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 24 November 2015

          Greetings 986jayne, We appreciate the time invested to write and share your detailed review. Regarding the incident on your suite category, we are sorry to hear that regardless of our team’s efforts to minimize the impact on your stay, this has dampened your overall experience;...More

          Reviewed 23 November 2015

          We arrived as scheduled after booking 3 months in advance, to find our swim out suites had been over sold. We were given "ocean view" (a very small sliver of ocean) rooms for two nights, and after much talking to the concierge, we were moved...More

          1  Thank Nicole A
          Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 24 November 2015

          Greetings Nicole A, It is a pleasure to read through such a detailed overview of your visit to Secrets Silversands. We sincerely appreciate the time invested on writing this review. We will share your wonderful comments with team as we are certain that they will...More

          Reviewed 23 November 2015

          This was my first trip to Mexico as well as doing an all inclusive, adults only vacation. It was wonderful. The service was great everywhere and food was amazing! Plus there were so many choices of food. They had great entertainment every day and night....More

          Review collected in partnership with this hotel
          2  Thank ehuffman101
          Response from Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera CancunResponded 24 November 2015

          Greetings, We truly value your brief yet positive review, as hoteliers there is nothing more rewarding than a satisfied guest! It has been an honor to be your first resort in Mexico and the first to introduce you to the Unlimited-Luxury® & Adults Only concept....More

          Now Jade Riviera Cancun
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Airport Transportation
          • Conference Facilities
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$327 - US$580 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Family Hotel in Puerto Morelos
          • #1 Romantic Hotel in Puerto Morelos
          • #1 Business Hotel in Puerto Morelos
          • #3 On the Beach Hotel in Puerto Morelos
          • #3 Luxury Hotel in Puerto Morelos
          • #3 Spa Hotel in Puerto Morelos
          • #3 Top resorts Hotel in Puerto Morelos
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 441
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Hotwire, Expedia, TravelUp, Priceline, Hotels.com, Travelocity, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Secrets Silversands Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Morelos
          • Also Known As
          • Secrets Silversands Riviera Cancun Hotel Puerto Morelos ,
          • Secrets Silversands Riviera Cancun Riviera Maya, Mexico
          Add Photo Photos
          Traveller (10084)
          Pool & Beach (2151)
          Room & Suite (1807)
          Dining (981)
          Hotel & Grounds (5168)
          Bathroom (146)
          Family and Play Areas (53)
          Business Centre & Event Rooms (33)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          nateandbensdad
          My husband and I are travelling there in July, any "must do" or "must see" things that can be recommended? Also, what is the currency that the hotel staff/restaurant staff prefer to be tipped in? is it USD or peso? any suggestions would be great!
          22 June 2017|
          Answer
          Response from DowntownMinneapolis |
          We brought down a stash of ones & fives in US currency, easy to get from our local bank. There's a 9:30 a.m. bike tour into town that's fun. You get up to an hour in the main square to look around/shop/drink - and it's... More
          0
          Votes
          Gail G
          Just wondering if anyone could tell me about cabanas on the beach? Are there any that can be reserved for your stay? and at what cost? Can reservations be made before your arrival at the property? Might sound silly, but we refuse to play the "save the beach chair" game. Thanks in advance!
          22 June 2017|
          Answer Show all 6 answers
          Response from jsmossotti | Reviewed this property |
          They do have the so called, cabanas, but I believe they are first come, first served. We never had a problem finding lounge chairs on the beach. There seems to be plenty on the beach and near the pool.
          0
          Votes
          Kat C
          Do any of the restaurants serve lobster without surcharge? Thx
          22 June 2017|
          Answer
          Response from DowntownMinneapolis |
          No. it's up for negotiation. Buy a bottle of wine or something.
          0
          Votes
          Room Tips
          "My room was on the fourth floor with view to the swimming pool...great and spacious."
          Read review
          "Toilets do not easily flush"
          Read review
          "Get Preferred Club Rooms and if you can pool step down It will enhance your stay immensely better than a..."
          Read review
          "no bad rooms"
          Read review
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