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Secrets Silversands Riviera Cancun

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Traveller (11667)
Pool & Beach (2605)
Room & Suite (2200)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(392 reviews)
“veranda bar”(355 reviews)
“el patio”(615 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Silversands Riviera Cancun
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Reviews (11,848)
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10,853 results
Traveller rating
7,641
2,268
634
202
108
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7,641
2,268
634
202
108
Show reviews that mention
All reviewsratatouilleveranda barel patiopreferred clubmain poolanna bananaentertainment staffjuan josesilver sandsworld caferoom servicebarracuda barseaside grillour honeymooninfinity poolother resortsocean front
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1 - 5 of 10,853 reviews
Reviewed yesterday

Vacationed 6/13-6/20. We traveled Delta vacations for an anniversary and celebration of my retirement. We arrived via a taxi which allowed an arrival that was not crowded. We were greeted as we exited the taxi with a cool towel and then to reception. We had...More

Thank Bernie N
Reviewed yesterday via mobile

Would definitely recommend this place for vacation! My husband and I were there for a week and it was nothing short of amazing. The food is amazing, there wasn’t one place we were at that we didn’t love! Jonathan at El Patio, Freddy and Juan...More

1  Thank holtwedding17
Reviewed yesterday

Our overall experience was good but there were a few things that could've been done to up their game. The main lobby and outdoor bar tops were always dirty and I had to ask for a rag to clean our area more than a few...More

Review collected in partnership with this hotel
1  Thank Matthew M
Reviewed 2 days ago via mobile

Thanks to Delmy at the Barefoot Grill and bar by the pool for making this stay a wonderful vacation. Outstanding service and warm attitude. Also to our friends Francisco (Oceana), Francisco (Himitsu), Willy (Ice creams at the pool) and Rusel (bar). Great food at Portofino...More

2  Thank Karim H
Reviewed 2 days ago

The hotel has a very good service. It offers 7 kinds of restaurants and each one has a different kind of food: asian/Mediterranean/French/italian/snacks. The gym was a surprise for me... really really good with a good option of machines. As the hotel is huge with...More

1  Thank RenatoCarneiro
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Most Booked Properties in Puerto Morelos
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$232 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$232 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (11667)
Pool & Beach (2605)
Room & Suite (2200)
Dining (1295)
Family and Play Areas (58)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
alicia p
24 June 2018|
Answer
Response from Jeanna G | Reviewed this property |
Yes, they have a photographer you can pay for on site. Also I believe the meal is around $150ish..
0
Votes
sam1172
23 June 2018|
AnswerShow all 2 answers
Response from AandN08 | Reviewed this property |
They will not guarantee the bed either. For sure ask for it and they will do their best to fulfill it. We’ve had better luck in the adults only getting king over two beds..but we’ve run into both on the DOTD.
1
Vote
sam1172
21 June 2018|
Answer
Response from Juneygogs | Reviewed this property |
Pool beds are rattan furniture with thick cushions, very comfortable. My first visit so not sure about any further improvements but honestly cannot fault this hotel, we thoroughly enjoyed our stay.
1
Vote
Room Tips
"Upper floors building 4"
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"As the hotel is huge with many many kind of rooms, ask yours close to lobby and main building. Otherwise, you..."
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"Get a swim out suite"
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"You for sure want to do the upgrade here to prevent overlooking an old building"
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