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Secrets Silversands Riviera Cancun

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Secrets Silversands Riviera Cancun
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9,414 Reviews from our TripAdvisor Community

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Showing 8,653: English reviews
Orange City, Florida
1 review
Reviewed today NEW

We love Secret Silversands. It's not just great food, entertainment, and a beautiful setting. We have been back 3 times now, also bringing with us four couples-then sending four others because we want others to get away with comfort and class. Secrets has a way of keeping standards high but keeping the home town feel. The resort is compact and... More 

Helpful?
Thank NiccieKliegl
1 review
Reviewed today NEW

I traveled to Secrets Silversands in February 2016. I should have added this review sooner. I was reminded because I am considering traveling again this upcoming February! Prior to my trip, I emailed Hilde Rodriguez, an Exec Assistant and member of the Concierge/Mgmt leadership. Her service and follow-up was outstanding. She was understanding of my special accommodation requests and honored... More 

Helpful?
Thank Robin W
Alton, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

This is our third trip to Silversands. We love the atmosphere,the food is great, and the service is second to none. We have our favorites,including Arturo, Elvia in the coffee shop, Felipe, our pool waiter, and Antonio and Miguel, who took care of us during our private anniversary dinner.

Helpful?
1 Thank Jeff271
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

What a fantastic trip! With the help of Sue Hassan at Beach Bum Vacations, our trip was smooth sailing from the start! The resort was beautiful and the entertainment staff was a blast (Emmanuel, Nico, Mayra and Anna). Room service was exceptional! I had to pump during my trip for my baby at home, and they were willing to freeze... More 

Helpful?
10 Thank MrsM1204
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear MrsM1204, Thank you for your review of Secrets Silversands Riviera Cancun. It has been a pleasure to serve you. We are glad you enjoyed the resort with help from our entertainment staff and also that you liked our room service. Thank you for recommend Secrets Silversands Riviera Cancun. We hope to host you again soon. Regards. More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed yesterday NEW via mobile

Sue Hassan at Beach Bum Vacations recommended this adult only resort. The food was amazing and the staff was great. Special Kudos to Nico, Emmanuel, and Mayra. Beautiful resort. Highly recommend! Great plus is they provided floats for the pool!

Helpful?
8 Thank Karen R
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Karen R, Thank you for choosing Secrets Silversands Riviera Cancun for your vacation, it was a pleasure to serve you. We are glad you liked oour food and our staff services. A big thank you for recommend Secrets Silversands Riviera Cancun. We hope to host you again very soon. Best regards. More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

In November 2016, we were married at Secrets Wild Orchid in Montego Bay, Jamaica, and spent our honeymoon there; the entire experience was perfect and magical. It was exceptional. We wanted to relive some of that magic and decided to spend our first anniversary at Secrets Silversands. We were greeted upon arrival with the usual fanfare. We made a point... More 

Helpful?
1 Thank Sharon M
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Sharon M, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to... More 

Sacramento
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

Traveled to Secrets Silversands to celebrate our 10th anniversary on November 19-24th. As usual, I had researched extensively, and the resort definitely lived up to expectations. We were upgraded to an ocean view as per our Costco purchase and it was absolutely perfect. We were in room 2319 which was on the south part of the complex and isolated from... More 

Helpful?
1 Thank EastSac
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear EastSac, Thank you for choosing Secrets Silversands Riviera Cancun as your destination to celebrate your 10th anniversary, it was a pleasure for all of our staf members to serve you. We are happy to know that you were able to relax and enjoy our many resort facilities, including your dinners in our diferent restaurants. We hope to host you... More 

Kelowna, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 days ago NEW via mobile

I LOVE Secrets chain resorts. I have never been disappointed and will continue to choose as my hot holiday vacation. Mexico does it right with adults only, huge pools, amazing food, local talent vendors and cuisine along with keeping the guests entertained with outgoing friendly staff. The food is what I really love when I stay here. This resort did... More 

Helpful?
2 Thank Jennifer G
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Jennifer G, Thank you for choosing Secrets Silversands Riviera Cancun as your destination for this vacation. We are happy to know that you enjoyed Secrets concept in our resort and the services from our staff members. Also we are glad you liked our food and entertainment activities. Hope to host you again in Secrets Silversands Riviera Cancun very soon.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We had a fabulous time at Silversands Resort. The staff are fantastic friendly and very helpful. We arrived early on our first day they checked us in a little early which was great. Our room however was next to the staff restocking delivery area very noisy no privacy either as you could see right into our room if we had... More 

Helpful?
1 Thank Shanti P
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Shanti P, Many thanks for taking the time to leave your kind words following your recent stay with us at Secrets Silversands Riviera Cancun. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. We already have send your comments to our management in order to improve our service. We look forward to... More 

Newfoundland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW via mobile

Recently returned from a wonderful vacation @ Secrets Silversands. We absolutely loved this resort, it was the perfect size. We've stayed at some other resorts that were way too big. We usually travel twice a year & 90% of the time we go to a different resort each time. We loved the layout of this resort the best -- easy... More 

Helpful?
1 Thank thelakes95
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear thelakes95, Thank you for choosing Secrets Silversands Riviera Cancun as your host on your last vacation. We appreciate the time that you have invested on writing an overview of your stay with us. We are glad you liked the distibution of the resort and the service from our staff members, please be confident that we’ve shared your kind comments... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €297 - €1,045 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,039 questions
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3 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferred club is worth it but still have an awesome stay without it”
 of 5 bubbles robinwJ6892EF, 3 Dec 2016 | Read review
“There really isn't a bad room, as the hub of this resort is in the middle,making everything easily accessible.”
 of 5 bubbles Jeff271, 2 Dec 2016 | Read review
“Ask for a quiet room if you don't want to be disturbed by noise from the pools”
 of 5 bubbles I4198ZMsharonm, 2 Dec 2016 | Read review
“The higher up you are the better the view of the ocean. Quiet rooms face on the outside.”
 of 5 bubbles EastSac, 1 Dec 2016 | Read review
“Jr. Swim Up in the 4000 building”
 of 5 bubbles mrfathersir, 30 Nov 2016 | Read review
5 of 5
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