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Secrets Silversands Riviera Cancun

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9,434 Reviews from our TripAdvisor Community

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Showing 8,672: English reviews
Saint Louis, Missouri
Reviewed yesterday NEW

We love this place - it is just the right size to meet a lot of people and have a great time. We recommend Secrets Silversands to everyone we talk to. It is just the right mix of people wanting to have a great time, have great food,great drinks and interact with an awesome staff. The entertainment staff here make...

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Helpful?
Thank elyrod
Minneapolis, Minnesota
Reviewed yesterday NEW

All inclusive resort with fantastic food at all of the restaurants. Only one restaurant needed a reservation beforehand , otherwise wear dress casual or formal and walk right in. Plenty of pools and bars to choose from on the property. The beach is small and the water can get a little rocky, I would suggest wearing swim shoes but the...

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Thank Megan W
Marshfield
Reviewed yesterday NEW

Secrets Silversands was a wonderful suprise! We had stayed at Secrets Maroma Beach the 3 years prior. Had high expectations as Maroma is a 13 on a 1-10 scale. We were so happy with everything from the room to the staff. The food was as good or better. Never had a bad meal. Jonaton, Nico and the whole entertainment staff...

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Thank Ann M
Manteca, CA
Reviewed yesterday NEWvia mobile

We stayed with 3 other couples - 8 of us in total for 7 night from October 29-November 5, 2016. The resort is a bit remote...but close to the airport. Most resorts in Puerto Morelos are this way...if you want a hotel close to town this is not the resort you are looking for. Taxi is expensive to town ($80...

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1Thank MickeyFans
Sheffield, United Kingdom
Reviewed yesterday NEW

Mon 21 Nov until Mon 5 Dec. First impressions on arrival about 7pm were good. Following morning we requested change of room due to the awful smell coming from the toilet. We were given a good rate to upgrade from garden-view to a sea-view room. Both rooms were identical in layout and furnishings and generously proportioned size. So far so...

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Thank Roger I
Charlotte, North Carolina
Reviewed 2 days ago NEW

My wife and I have visited Secret Silversands 2 times in the last year. The staff at this resort is wonderful, they make you feel at home. They made both trips memorable and were the reason we came back a second time. The room was incredible, we had an ocean view and maid service was spot on. The pool bar...

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1Thank rmyers2016
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear rmyers2016, Thak you for staying at Secrets Silversands Riviera Cancun for a second time. It has been a pleasure to host you again. We are really happy to know that you liked the amazing view from your suite and our pool facilities. We will share your comments about Portofino with Juan José and Juan. Hope to host you a...

Midlothian, Texas
Reviewed 3 days ago NEW

All the staff went above and beyond to make our stay special. A special thanks to Sandra and the staff in the preferred lounge who were very polite and kind. The room service was prompt and very courteous. My only wish was the pools had been heated.

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Helpful?
Thank mrbird60
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear mrbird60, Thank you for staying at Secrets Silversands Riviera Cancun. It was a pleasure to serve you. We are glad to read that our staff provide a great service to you, we will share your comments to Sandra and the rest of the staff. Hope to host you again soon. Redards.

Plains
Reviewed 3 days ago NEW

My husband and I have been to Secrets Silversands 4 times and have enjoyed to the max the service and staff. All rooms are beautiful and it is your choice if you want swim out, garden, ocean view or the top ocean front. All the restaurants offer very good service and food. I love the outside bar area and especially...

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Helpful?
2Thank Susan N
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Susan N, Thank you for choosing Secrets Silversands Riviera Cancun again as the destination for your vacation. We are really glad to know that you enjoyed our resort and you had such a great time. We hope to host you for a 5th time soon. Regards.

Kennesaw, Georgia
Reviewed 3 days ago NEW

I visited this resort in May and my wife and I had the time of our lives. We just got back from a second visit to the resort and we've become even more impressed. Service is to me what sticks out most. From the waiters around the pools, to the wait staff in the restaurants, they all did a magnificent...

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Helpful?
2Thank Mike C
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Mike C, Thank you for choosing Secrets Silversands Riviera Cancun, it has been pleasure to serve you. Also thank you for taking the time to write a review about your stay in our resort. We are glad to read that you have enjoyed our staff’s attentive service, we will share your comments with the team to keep them motivated....

Indianapolis, Indiana
Reviewed 3 days ago NEW

I had the pleasure of staying at Secrets Silversands in November, for a family event.. The Resort is so beautiful and has an incredible ambience at night . What impressed me the most was the over the top service from the employees in every area of the resort.: I would definitely recommend this resort and so hope I get another...

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1Thank paintball
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear paintball, Thank you for staying at Secrets Silversands Riviera Cancun, it was a pleasure to serve you. We are really glad you liked our staff services and the night ambience. We hope to host you again very soon. Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: €292 - €1,038 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,046 questions
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4 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really enjoy the ocean view and swim up rooms”
 of 5 bubbles elyrod, 7 Dec 2016 | Read review
“You can probably negotiate into another room I.E.: ocean view, pool for an up charge once you get to the resort.”
 of 5 bubbles 698meganw, 7 Dec 2016 | Read review
“We upgraded to a roof top room. The view was full ocean view-amazing! What a wonderful scene to wake up to each morning. Could watch the sunrise from our bed...Very cool.”
 of 5 bubbles annmW1447MW, 7 Dec 2016 | Read review
“We enjoyed the top floors for the view.”
 of 5 bubbles susannK3757AN, 5 Dec 2016 | Read review
“Get in the 3000 or 4000 units”
 of 5 bubbles MikeC979, 5 Dec 2016 | Read review
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