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Crystal Creek Rainforest Retreat

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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
madrid
Reviewed 2 weeks ago

This place is unbelievable, the nature surrounding us was unforgettable, the facilities are private and well decorated, in the middle of nature, with all the amenities. Great place to learn about rainforest and wildlife, observe and meditate. The walks are beautiful and well indicated. Staff very friendly. Huge DVD collection. Amazing for couples. Food wonderful. The mountain lodge and creekside...

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Thank julie c
Brisbane, Australia
Reviewed 26 October 2016

It may have been five star once but our cottage looked tired. It looked like the kitchen was modernised. However, the floor timbers ran in opposite directions and looked like an amateurish job. It did not look professional at all. The balcony doors and screens looked shabby. The cottage was a great size for two and well equipped. The staff...

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2Thank 243ejr
crystalcreekrr, General Manager at Crystal Creek Rainforest Retreat, responded to this review

Dear 243ejr, It was with sadness that we read your review; it is never a good day when one of our guests, is not happy with their experience. We take customer satisfaction seriously and would be very happy to discuss your, stay with you. I would like to say that we have never wanted, sought or received a 5 star...

Brisbane, Australia
Reviewed 22 October 2016

We stayed in the Tamarind Bungalow for 3 nights. The room was lovely - gorgeous rainforest view from the bed, the spa, the lounge, the deck, the kitchen. Felt very private. We did see 1 or 2 couples through the trees, heading down to the creek to the walking tracks, but otherwise felt completely alone, which was ideal. I think...

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2Thank Vaul
Brisbane
Reviewed 2 October 2016 via mobile

Spent two nights in a luxury mountain view lodge celebrating our anniversary and we were both blown away by our room and the amazing view - we felt like we were on some tropical remote island high up in the trees. The solar heated pool was perfect for the warm weather we had - the amenities provided in the room...

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1Thank radiochick87
Reviewed 1 October 2016

The bungalow wasn't clean properly. We found blod on the bed couchion, very dirty bathroom's door and cobweb on the walls. Also, glass on the floor and my partner cut his foot. They just asked "sorry" to us. It's a 5 stars hotel, they have only 13 bungalows they should be very clean!

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1Thank Luciana C
crystalcreekrr, General Manager at Crystal Creek Rainforest Retreat, responded to this review

Thank you for the feedback. We take customer satisfaction seriously and would be very happy to discuss your stay with you. I would like to say that we have never wanted, sought or received a 5 star rating. We are a 4.5 star rural Eco retreat and cannot be compared to a hotel or a B&B. The bathroom door has...

Brisbane, Australia
Reviewed 28 September 2016

My husband and I spend a week and found the accommodation setting wonderfully secluded. The meals were tasty and abundant, the girls helpful and friendly (nothing was too much trouble - thanks Shelley and Kathrine!). A wonderful place to wind down. The only 'not so good' feedback would be that the accommodation may have benefited from a coat of paint...

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Thank Zwerge
Reviewed 12 September 2016 via mobile

As probably the youngest couple to stay let alone afford this place as a new couple we feel as though we had set our standards waayyyy to high! Accompanied to the front door, complementary bottle of wine, robes, slippers! Really felt like you had your own secluded slice of rainforest. Improvements.....maybe a flying fox from the top of the lookout,...

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Thank Nathan D
Reviewed 10 September 2016 via mobile

We visited Crystal Creek for 2 nights recently for a weekend of rest and relaxation and it absolutely didn't disappoint. We arrived after dark on Fri night and were promptly whisked away in the buggy with our luggage to our cabin - we stayed in the Tamarind Bungalow. It was Devine - everything had been thought of! Fluffy bathrobes and...

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Thank PhilKym
Ormiston, United Kingdom
Reviewed 9 September 2016 via mobile

My wife and I took the weekend package. The accommodation was gorgeous, very private and totally relaxing. The food was also excellent and the awaresome DVD library assisted our descent into total bliss. I would thoroughly recommend this place for a couples retreat.

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Thank John B
Brisbane, Australia
Reviewed 28 August 2016

I can't recommend this place highly enough. Beautiful private accommodation, with spa, fireplace and a full kitchen for self catering. Stunning scenery and amazing walks. We went for a wander down to the creek one night and checked out the glowworms (amazing!). It was too cold for swimming when we went but there are little hammocks over the creek to...

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Thank Deanna_1983

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A luxury romantic getaway on the far north coast of NSW Australia, between Byron Bay and the Gold Coast hinterland. Private luxury cabin, bungalow & lodge accommodation with large sunken double spas, fireplaces and heated plunge pools. All individually set on 250 acres of genuine old growth rainforest with World Heritage National Park on three sides, assuring true peace and privacy. 8 Kms of rainforest walks, 400 year old trees, stunning creek & rock pools. Full gourmet dining menu, packages with breakfast and all meals available. Free Wifi. ... more   less 

Additional Information about Crystal Creek Rainforest Retreat

Address: 201 Booka Rd | Murwillumbah, Upper Crystal Creek, New South Wales 2484, Australia
Region: Australia > New South Wales > Upper Crystal Creek
Price Range: €307 - €524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Creek Rainforest Retreat 5*
Number of rooms: 13
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Also Known As:
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Creek Rainforest Retreat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lodges are amazing !”
 of 5 bubbles juliec673, 26 Nov 2016 | Read review
“It is not luxury, despite the prices. I have stayed in better places for way less in 2016 alone.”
 of 5 bubbles 243ejr, 26 Oct 2016 | Read review
“The Pandorea has it has its own car space right next to the room, unlike others”
 of 5 bubbles KayGee22, 5 Jun 2016 | Read review
“Ask if there is a fireplace as some rooms don't have them”
 of 5 bubbles dianneb826, 18 May 2016 | Read review
“Numinbah & Springbrook are the highest, and most private, of the mountain view lodges, but also the oldest (still like new though)”
  • Letting the outside in
  • Stunning
  • Walk in cupboard/dresser behind the bed
  • The rear of Numinbah Lodge
  • Glorious rainfall shower
  • Wonderful lighting
  • Bed/bath
  • Lounge/dining
 of 5 bubbles GTR32, 10 Jan 2016 | Read review
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