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Amansari Residence Resort

Traveller (104)
Room & Suite (67)
Dining (11)


Property amenities
Free High Speed Internet (WiFi)
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Tennis Court
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
Great View
18Room tips
Traveller rating
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  • 28
  • 35
  • 9
  • 11
Time of year
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Popular mentions
Located about 30 minutes from JB city centre. Convenient for those who wants to be around Pasir Gudang, Seri Alam and Permas Jaya area. Rooms are spacious and staffs are helpful and friendly. Our room key didn’t work the first time round. Went to reception and the receptionist
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I travelled to Pasir Gudang quite a lot, normally alone but this one time I went with my wife, we tried this hotel. From the underground parking to the reception, is almost maze-like if using stairs. Getting to the room is also not quite straight forward. The Junior Suite
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You are better off staying in a budget shoplot hotel (which can be clean and new) rather than this dated, old, smelly and dirty hotel. The hotel was booked by a client so we had no choice - here are some things that went completely wrong for us: 1. First room they gave us -
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Response from ShahErwan, IT at Amansari Residence Resort
Responded 11 Dec 2018
Thank you for highlighting these issues to us. We are truly sorry you have encountered such an experience with us and we apology with sincere heart. It is our dusmay to read your experience and we certainly empathise regarding the points you mention in your review. The management had addressed the issues with the respective departments to ensure that something like this will not be repeated. We aim to deliver excellent services to our valued guests and take care throughout their stay. We rest assured we will work making the necessary improvements for the comfort and pleasant experience to our guests moving forward. We value your review and we hope that you will give us a chance to serve you again in future. Kind Regards, Yeoh Keng Seng General Manager AmanSari Residence Resort Seri Alam
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If you ever visit to Joho Baruh which is close to Singapore, this resort is a recommended one as it’s a peaceful resort where you can relax day and night. The room is quite big and there’s also a balcony you can enjoy your morning coffee or tea in the morning with peaceful
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Just like last July 2017 when I stayed here, I got the usual friendly treatment by the lobby staffs up to the checking-in of my room - this time, it was 3413. recalled the exact same designs an amenities like last time as well, including the toiletries, towels, pillows, ironing
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Room with queen-sized bed
Filthy aircond in bedroom - dusty and did not look like it had been serviced recently
Peeling wallpaper in bedroom
Had to cover couch to sit on it
Dirty couch in “Junior Suite”.. supposed to be cream.. but seat cushions are grey at best
My friend stayed in the 3bedroom apartment - he said there is a microwave in the room. There is no microwave in the junior suite which I stayed
0 votes
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Free parking for in house guest.
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"Get the Golf Course View"
"Don’t come to this hotel if you like clean rooms and toilets"
"The suites are better."
"The junior suite is quite spacious"
"Choose room facing golf course"
US$31 - US$47 (Based on Average Rates for a Standard Room)
amansari residence hotel masai
MalaysiaJohorJohor Bahru DistrictMasai
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