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Crystal Bay Beach Resort

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#19 of 63 Hotels in Maret
Certificate of Excellence
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Crystal Bay Beach Resort
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473 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Bay Beach Resort
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Showing 239: English reviews
Crewe, United Kingdom
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 January 2015 via mobile

This hotel has stunning views over crystal bay. We had a grand seaview duluxe on the very top of the hotel (room G2) and we never got board of the view we had. It only has a small balcony compared to room G1 which is huge but there is plenty of room. The only thing which would help is maybe... More 

Helpful?
4 Thank tobyjug1970
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your detailed review. We will look into fitting a gate or a sign to make sure future guests privacy is guaranteed - thanks very much for the feedback. Yes, Zaw is a real gem, we are very glad to have him back in the restaurant he was much missed. More 

Koh Samui
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2015

We love our visits at Crystal Bay, all staff is always friendly. Most secluded beach we can found in Samui. Rooms are large and balconies allow you to feel the see breeze. I would recommend to anyryone to stay there.

Helpful?
4 Thank AnnsoKohSamui
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for the review, its always a pleasure to see you at the resort. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 January 2015

We originally booked for one night but extended our stay to 3 nights! Got a very good deal! Room was very spacious and spotlessly clean and cleaned every day and complimentary water replaced! We did not have a seaview but the rooms with a view look spectacular! Food was really good and very well priced! Happy hour every day from... More 

Helpful?
5 Thank AnnetteRoche
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your detailed review. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 January 2015

I'm a little baffled by some of the negative reviews on here. This was my third visit to this resort and I have never had a negative experience here. I have also recommended it to friends who have come home to tell me how much they enjoyed it here. I have stayed in 4 of the rooms in this resort... More 

Helpful?
4 Thank jenqui
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your review. Its great when customers come back again and again. We hope to see you again soon! More 

Chiang Mai, Chiang Mai, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2015

I loved my time here. The staff were so friendly, very attentive and i felt like id just arrived to my second home! the area is very peaceful, its away from a lot of the tourist stuff which i appreciated.Ill be sure to go back again soon for some more paradise!

Helpful?
1 Thank Hannah134
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your wonderful review. More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 January 2015

Honestly I have never seen a more beautiful, tranquil place on earth. We stayed in June 2014 and despite it being "rainy season" there was hardly any. Not that the hotels can control or help the weather at all but when it did rain we were entertained, we still had an amazing time and we wouldn't book anywhere else in... More 

Helpful?
2 Thank Meganamond
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your great review and we hope to see you again soon! More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 January 2015

I like it here. The staff was kind and helpful. I had a room near the pool and the view was amazing. Not far away is the white beach witch has the most blue water ever. I spend a week here with my friends and we enjoying it 100%. It's 20 min away from the parties but it's very nice... More 

Helpful?
1 Thank Natta1208
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your 5 star review. After a very stormy New Year period where we had many disappointment customers, the beach is back to its stunning best and I am so glad you had a great time. More 

New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2015

Pictures made it seem so beautiful yet when we arrived, the beach was filthy, the room was crappy. They left flowers on our bed which only created an ant situation. The cable service was awful so watching TV was unbearable. I booked this hotel thinking it was going to be classy and fabulous and it was more of a backpacker... More 

Helpful?
2 Thank Pindy333
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

I am very sorry you were disappointment with your stay at our resort. People come to stay with us mainly because of the wonderful beach here, and when it is not at its best, it can be disappointing. In early January this year, there were very bad storms in Southern Thailand and the resulting high tides badly affected us for... More 

Ljubljana, Slovenia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 January 2015

At this place, so many things are wrong, that I don't know where to begin. When we checked in, we were greeted by a cold syrup based orange juice which was horrible. The lady at check in was quite nice, but after telling us, that our room we reserved is not available, I got a little pissed. In a second... More 

Helpful?
4 Thank Mihaz85
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

I am sorry for your negative experience in our resort. We upgraded you to our Beachfront Deluxe room hoping to make things up to you. Unfortunately it seems our resort was not to your taste including our restaurant which is a shame. Like all hotels on Samui we employ some Burmese staff. Again, sorry for your negative experience. More 

Doha, Qatar
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 January 2015 via mobile

we stayed in waterfront room which was ok, very basic but there is ac , tv and hot water. First surprise was that as soon as we got to the check in we were asked to pay fully in advance the total for the room, inspite having paid 50% deposit already. But what to do.. after u travelled 12 hours... More 

Helpful?
2 Thank trusted777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Located on the most beautiful beach on Koh Samui. Crystal Bay Resort is the ideal beach resort for you tropical getaway. For a Romantic honeymoon, fun family trip or getting away from it all with friends. Crystal Bay has something for everyone and the best view in Koh Samui. ... more   less 

Additional Information about Crystal Bay Beach Resort

Address: 205 Moo 4 | Haad Thongtakian, Maret, Ko Samui 84310, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Maret
Price Range: €24 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Bay Beach Resort 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Crystal Bay Hotel Koh Samui
Crystal Bay Beach Resort Ko Samui/Maret
Hotel Style:
#8 Top resorts Hotel in Maret
#15 On the Beach Hotel in Maret
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Bay Beach Resort staff and other travellers.
6 questions
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See all questions (6)

Questions? Get answers from Crystal Bay Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of foot traffic,”
 of 5 bubbles lorienb2013, 18 Nov 2016 | Read review
“Ask for rooms that don't back on to the road and ask for the new rooms that are being refurbished”
 of 5 bubbles Jaykay5049, 17 Oct 2016 | Read review
“Evitate quelle a piano terra, sul retro o bordo piscina, vale la pena spendere poco di più per quelle "beach front"”
 of 5 bubbles 786francod, 28 Aug 2016 | Read review
“ground level rooms throgh ocean are the best”
  • inside room
  • beach from balcony
 of 5 bubbles Levent_c_84, 10 Jul 2016 | Read review
“Ask for an updated room if possible as some are much better quality than others!”
 of 5 bubbles 883karleea, 1 Jul 2016 | Read review
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