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Shemsmoon Suites & Spa

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87 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Reviewed 1 week ago via mobile

One of the worst experiences. The host is so disrespectful, the place is empty, far away from everything. You don't feel secure, not very clean. Beware it has nothing to do with pictures you find online. I ended up leaving 1 hour after my check-in. When i informed the host, he kept all the money including an extra room i...

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Helpful?
Thank Ben A
Shemsmoon, Responsable relations clients at Shemsmoon Suites & Spa, responded to this review
Google Translation

Nous vous remercions Monsieur pour votre commentaire, cependant vous aviez une réservation avec prépaiement et non annulable depuis une centrale...

Reviewed 1 week ago via mobile

My family booked Shemsmoon Suite and Spas as a surprise birthday present 16th March to Sunday 19th March. We booked Shemsmoon as I wanted to go to a Spa. It was very disappointing as the Spa was broken for the whole stay and there was no masseuse on site. She would only come out for double bookings. The pool was...

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Thank BU7777777
London, United Kingdom
Reviewed 1 week ago

When you read the reviews of the non existent services, do not think it is just because it is ramadan or low season, beautiful and relaxing as the setting is, the hospitality is just not up to standard. The staff are very nice and work their socks off but there is just not enough to go around. there are no...

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Thank rjs691
Isle of Wight, United Kingdom
Reviewed 3 weeks ago

we just spent a week here and were not disappointed. Rashid and Abrahim looked after us really well.Located 20 mins outside the Medina with good views and gardens. food was limited but well cooked and presented. Spa was limited but i expect gets better further in season. Use the hotel recommended taxi dikar tours transport touristique (Driss) for journeys into...

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Thank 456harvey2014
London, United Kingdom
Reviewed 4 weeks ago via mobile

I very rarely write negative reviews, but my stay at shemsoon was a terrible disappointment. It's a great shame as the building design and it's locality have a lot of potential, but unfortunately it is desperately in need of maintenance work and we were very let down by the service. Unfortunately, although the staff are working their socks off, management...

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Thank AbzTrip
Kingston upon Thames, United Kingdom
Reviewed 6 July 2016

I will split this up to make it a bit simpler... POSITIVES: - Lovely friendly staff - though during ramadan we only ever saw two guys working, and we were the only guests at the time! In the evenings they offered us to dine with them for free to enjoy their ramadan feast which was lovely, they also made a...

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1Thank ihatebeverly
Reviewed 25 April 2016

We really had a great time at Shems Moon! The hotel is beautifully located with an astonoshing view on the Atlas Mountains and the "rock desert" just before. Swimming pool is so relaxing and rooms are really tastefully decorated!! Very friendly staff and good food! Highly recommended!

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Thank cle123456
Shemsmoon, Owner at Shemsmoon Suites & Spa, responded to this review

We Thank you for your kind review. We hope see you soon at Shemsmoon. Leila CHRAIBI

Reviewed 9 May 2015

We had a wonderful stay at Shemsmoon. The location was wonderfully quiet, and we were mostly by ourselves for the stay. Rachid was wonderfully kind, and helped us out in every way. I cannot recommend the eggs for breakfast more. We've been putting Cumin on our eggs every morning since! Rachid even lent us some CD's for our car journey...

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5Thank philippamain
portsmouth
Reviewed 7 May 2015

My wife and I enjoyed a 3 night stay at Shems Moon Suites and Spa last week. The attention from all the staff was exceptional. The room had rose petals scattered on the bed, and around the bath, as did the intimate table set up outside to enjoy our anniversary dinner, which was very special. The hotel caters for your...

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4Thank siscuttPortsmouth
Leigh-on Sea, United Kingdom
Reviewed 11 February 2015

If you are looking for a beautiful quiet authentic Morrocan hotel, this is for you. Set about twenty minutes drive away from the hustle and bustle of Marrakech it offers tranquility after the chaos. You will need a car or taxi at about 200 Dirhams although Rashid collected us from the airport and took us back. Don't expect a modern,...

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1Thank vb52

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
You will discover at Shemsmoon an exceptional environment with an incredible view on the Atlas and the desert of Agafay. A confidential place distant from the noise of Marrakesh to relax. The Shems Moon proposes an outside swimming pool, a restaurant, a hammam, as well as massages. The suites & rooms have all of a private bathroom, and a living room and terrace to admire the fantastic view. You can enjoy traditional Moroccan food prepared with fresh local products in the hotel restaurant. You will have your breakfast on the terrace overlooking the Atlas Mountains. The hotel can organize excursions, horse ride and quad biking. You will find the golf Samanah about 15 minutes drive, while a traditional Berber village with Kasbah is 15 minutes walk. ... more   less 

Additional Information about Shemsmoon Suites & Spa

Address: Km 23, Road Amizmiz, Oumnass 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Oumnass
Price Range: €62 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shemsmoon Suites & Spa 4*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Shemsmoon Suites & Spa staff and other travellers.
3 questions
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Loughborough, United Kingdom
over a year ago
Loughborough, United Kingdom
over a year ago

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Questions? Get answers from Shemsmoon Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the two suites.”
 of 5 bubbles siscuttPortsmouth, 7 May 2015 | Read review
“It is a small hotel rooms mostly set around the beautiful (unheated) pool not sure about the rooms in the hotel itself.”
 of 5 bubbles vb52, 11 Feb 2015 | Read review
“every rooms are uniquely decorated - I'd recommend one of the suites with bathtub: well worth the few extra dirhams.”
 of 5 bubbles 533alexandren, 3 Dec 2014 | Read review
“all rooms are aroun dthe pool. i think the suites are beautifull but we booked a standard room and it was very comfortable and large”
 of 5 bubbles nanny265, 21 Oct 2014 | Read review
“All rooms were located around the pool. The hotel is 0.5k from the main road so very quyiet and peaceful”
 of 5 bubbles johncR1555NF, 18 Oct 2014 | Read review
5 of 5