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Mauna Kea Beach Hotel, Autograph Collection

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#1 of 4 Hotels in Puako
Certificate of Excellence
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Mauna Kea Beach Hotel, Autograph Collection
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1,098 Reviews from our TripAdvisor Community

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There are newer reviews for Mauna Kea Beach Hotel, Autograph Collection
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Showing 1,033: English reviews
New York City, New York
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 February 2015

On January 14 this historic hotel was added to Marriott's Autograph Collection as a Category 7. It is actually more affordable in terms of points than Marriotts Waikoloa, because the Mauna Kea only requires points, rather than cash + points. And it's definitely worth it. The Mauna Kea comes as advertised. It is an architectural gem, beautifully integrating modern architecture... More 

Helpful?
3 Thank chrispuravida
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for staying with us and sharing your extensive comments. Points or not, we hope you'll return and enjoy the timeless magic of Mauna Kea one day again very soon. Aloha. More 

Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 February 2015

We were fortunate to visit the resort less then a year ago and decided to go back and celebrate my wife's birthday a few days ago. The location of the hotel is excellent and the beach is superb! Unfortunately, the property is ran down a bit, but the staff makes up for any lack of esthetics. The hotel is clearly... More 

Helpful?
3 Thank TripValue
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and sincere mahalo for your comments. We especially appreciate your recognition of some of our hardworking team members. Thank you for visiting and we hope to welcome you back one day very soon. More 

Colorado Springs, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2015

We've never been to the big island so this was going to uncharted territory for us, what a gem we found on the Kona side. Very nice hotel, spacious room with a great view of the beach. We were the farthest away from the hotel lobby so we got our walking in each day. Food was very good, staff was... More 

Helpful?
Thank John M
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for visiting Hawaii Island and for staying with us. We're thrilled you enjoyed your visit and we hope to welcome you back again and again. Aloha. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2015

We were not disappointed in any way with our recent visit to Mauna Kea, our third. We had a pleasant 6th floor ocean view room that accomodated us perfectly. The remodeled bathroom was a nice surprise. Mauna Kea is convenient from the airport in Kona, and from the various other resorts on the North Kohala Coast, where we were able... More 

Helpful?
3 Thank fdhiii
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Our sincere appreciation for returning once again to Mauna Kea. We are happy you found everything to be "A Ok" and we hope we'll welcome you back many more times in the future. More 

Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 January 2015

The mauna Kea is our home away from home. Our family has been going there for over 30 years, and I thought it was about time to send in a review. It is NOT the four seasons, so don't expect fancy spa and over the top service. Nor is it the Mana Lani, but if you are looking for a... More 

Helpful?
2 Thank sarah137
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

A sincere mahalo for being such loyal guests of Mauna Kea. We appreciate your business and that you feel so welcomed here. We are working deligently to improve our food and beverage operations and feel we have the perfect team currently in place to make a real difference. We'll look forward to your return soon and again, thank you. More 

Olympia, WA
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 January 2015

A friend recommended we stop in at the Mauna Kea Resort for a drink. On our way back from Waimea, we decided to do just that. First, we were met at the gate with an unsmiling, unhelpful guard who eventually let us pass. Then we searched for the appropriate parking, finally settling on a parking spot labelled "beach," which seemed... More 

Helpful?
16 Thank JLK9
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

We apologize for your unfriendly greeting which is certainly not how we want to be perceived. We do work hard to protect the security and privacy of our homeowners and guests and we also want to be welcoming to outside visitors. We’re disappointed that we did not do a better job in assisting you so that you could enjoy our... More 

Napa, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 January 2015

This was our third visit in the last three years. The property continues to offer great service, amazing rooms and delicious food. Because we have visited the island twice previously, we stuck very close to the hotel this time. The beach is stunning and we had lots of fun playing in the waves, until they got a little big for... More 

Helpful?
Thank Napansontheroad
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Aloha and mahalo for returning to visit again! Thank you for your positive comments. Be assured that our new marketing agreement as a member of the esteemed Autograph Collection will do much to enhance the long legacy of this hotel. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2015 via mobile

Like any place, there are good and bad things to report. Top of the list: the beach. Very few sandy beaches on Hawai'i. This is the best I've seen. The service: incredible. From the servers at the restarunts to Desiree at the front desk (a great employee, mgmt), they are so accommodating. The only drawback is the food. For a... More 

Helpful?
7 Thank SeanInChicago
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for visiting. We are happy you enjoyed your visit and thank you for mentioning one of our great team members. We do apologize that you were disappointed in the food, which is an area we're working hard to improve. We're confident you'll be pleased when you visit us again. Aloha. More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 January 2015 via mobile

We returned to Mauna Kea after several successful visits. We love the hotel's signature architecture and impressive art collection, our large room overlooking the golf course and mountains, the beautiful beach, and spectacular sunset views. But we were very disappointed, even shocked, by the prices at the Mantu Restaurant. I ordered a fish dish. It was a "b" and the... More 

Helpful?
9 Thank DebLynnKirsh
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for being a loyal guest of Mauna Kea Beach Hotel. We apologize for your unsatisfactory experience at Manta Restaurant. We strive to use local produce and locally caught fish straight from our waters in Hawaii. Our prices are very dependent on current market prices and are reflected on our menu. We actively change and update menu items to reflect... More 

Santa Cruz, California
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 January 2015

We have stayed here twice and really like the property. It sits right on a gorgeous white-sand beach ringed with palm trees. The hotel lobby and exterior still have their retro 1960s look but the rooms are all updated and are spacious and comfortable. The pool is small but was never crowded, as the beach has great waves and plenty... More 

Helpful?
4 Thank KirstiS
MaunaKeaResort, Manager at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

Mahalo for visiting and sharing your postivite comments and tips for others. We're happy you and your family enjoyed the resort and we hope we'll welcome you back to Kauna'oa Bay and Mauna Kea Beach Hotel very soon. Aloha. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Manta and Pavilion Wine Bar
Manta and Pavilion Wine Bar
Cuisines: American, Wine Bar, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel located on Hawaii Island's Kohala Coast. Legendary, timeless hospitality. Exceptional value. No mandatory resort fees. ... more   less 

Additional Information about Mauna Kea Beach Hotel, Autograph Collection

Address: 62-100 Mauna Kea Beach Drive, Puako, Island of Hawaii, HI 96743-9706
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: €343 - €728 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mauna Kea Beach Hotel, Autograph Collection 4.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mauna Kea Beach Kamuela
Hotel Mauna Kea Beach
Mauna Kea Beach Hotel
Hotel Style:
#1 On the Beach Hotel in Puako
#1 Luxury Hotel in Puako
#1 Spa Hotel in Puako
#3 Family Hotel in Puako
#3 Romantic Hotel in Puako
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Questions & Answers

Here's what travellers have asked, with answers from Mauna Kea Beach Hotel, Autograph Collection staff and other travellers.
28 questions
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Questions? Get answers from Mauna Kea Beach Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor for the best ocean front view. 8th Floor is best.”
 of 5 bubbles WorldTravelerOR, 1 Dec 2016 | Read review
“Splurge for ocean view room...definitely worth it!”
 of 5 bubbles StephanieRoth, 30 Nov 2016 | Read review
“7th and 8th floor offer the best views”
 of 5 bubbles Carpinteria93309, 28 Nov 2016 | Read review
“We had a golf view room not ocean view but it was a deluxe with beautiful decks off the bedroom and huge bathroom. Very nice”
 of 5 bubbles phedras, 23 Nov 2016 | Read review
“First floor Ocean Front have no real views other than hedges and green grass”
 of 5 bubbles LordHow, 21 Nov 2016 | Read review
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