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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
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    8/10/2017 9/10/2017
     2 people have started booking this hotel
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    US$593US$733
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    Traveller (2883)
    Room & Suite (653)
    Pool & Beach (550)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “gold floor” (204 reviews)
    “north tower” (130 reviews)
    “luana lounge” (111 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Special Price: 20% off room rate
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    Four Seasons
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,113)
    There are newer reviews for Fairmont Orchid, Hawaii
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    1,291 - 1,295 of 3,729 reviews

    Reviewed 26 September 2015

    A very very nice hotel. Grounds and beach are beautiful. Food excellent in every restaurant tho somewhat pricey. Staff very friendly and quick. Valet service very worth it. You will feel special when you stay here. Would highly recommend it!

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Wendy B
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 1 October 2015

    Aloha, Mahalo for your very kind review, we hope to have an opportunity to welcome you back very soon!

    Reviewed 26 September 2015

    The Fairmont Has beautiful grounds, with waterfalls, and its very tropical. There was 2 mix ups going to our room upon check it. but the bell hop was right on it, and made everything more than right, by getting us a suite. It truly made...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Nancy B
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 1 October 2015

    Aloha Nancy, Mahalo for your review. We are so happy to hear you enjoyed a relaxing stay, your room and our beach, despite the mix up. We hope to have the chance to welcome you back soon!

    Reviewed 24 September 2015

    If you are going to the big island that is the place to stay. There are other hotels that are good but do not have the amenities that this one has, starting with the beach area outstanding for snorkeling, the pool was fantastic and the...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Andrew T
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 25 September 2015

    Aloha Andrew, Mahalo for your very kind review! We are so delighted to hear you enjoyed your stay with us as well as the snorkeling and your massage at our Spa Without Walls. We look forward to welcoming you back very soon. Mahalo!

    Reviewed 24 September 2015 via mobile

    The Orchid is the greatest hotel I've ever seen or heard of... Never mind had the pleasure of staying in for 12 days! It's beautiful in every way, the rooms are gorgeous, the staff were hyper friendly and helpful from the moment we arrived. I...More

    Thank Butt F
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 25 September 2015

    Aloha, Wow! What a wonderful review! Thank you so very much for taking the time to share with us what you enjoyed about your stay. We look forward to welcoming you back very soon. Mahalo!

    Reviewed 20 September 2015

    Great location, very good service. After researching the property, we booked the Gold level for the amenities, service & easy of check in. The room was perfect, we did the 1 bedroom. For an 8 night stay, the extra space was nice. Had my coffee...More

    1  Thank lynn0404
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 24 September 2015

    Aloha, We are so happy to hear you enjoyed your stay with us, and thank you for taking the time to write your review. Thank you for your feedback regarding the waterfall as well as the temperature of the pool. We have passed along your...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$324 - US$754 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 Luxury Hotel in Puako
    • #2 Green Hotel in Puako
    • #2 Family Hotel in Puako
    • #2 Romantic Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, getaroom.com, HotelsClick and Evoline ltd so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveller (2883)
    Room & Suite (653)
    Pool & Beach (550)
    Dining (211)
    Hotel & Grounds (1755)
    Bathroom (51)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    101.40 km away
     
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    Ask a question
    Questions & Answers
    fishygal
    19 September 2017|
    AnswerShow all 5 answers
    Response from A_NIELSEN_987 | Reviewed this property |
    There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting... More
    1
    Vote
    Live2Leave
    31 August 2017|
    AnswerShow all 6 answers
    Response from Rick L | Reviewed this property |
    Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms... More
    0
    Votes
    Is_brea_taisteal
    8 August 2017|
    AnswerShow all 6 answers
    Response from suzy723 | Reviewed this property |
    Ocean front RULES!!! It's on the ground floor, and we and the kids could just run out of our glass sliding door to the beach, and back in. No elevators, no hallways. SUPER easy and fun!
    0
    Votes
    Room Tips
    "I prefer oceanview (over oceanfront) because you see gardens, pool, etc. More to see."
    Read review
    "Garden veiw with partial ocean 5th floor :)"
    Read review
    "Get a room with a view as I could sit on the balcony listening all day long"
    Read review
    "I recommend the higher floors in the South Tower"
    Read review
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