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Fairmont Orchid, Hawaii

4,369 reviews
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Traveller (3092)
Room & Suite (727)
Pool & Beach (577)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“gold floor”(212 reviews)
“north tower”(133 reviews)
“luana lounge”(114 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Fairmont Orchid, Hawaii
Special Offer: 5th Night Free+Breakfast
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,369)Write a Review
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3,967 results
Traveller rating
2,540
939
307
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2,540
939
307
123
58
Show reviews that mention
All reviewsgold floornorth towerluana loungebrown's delihale kaipresident's clubspa without wallsbrown's beach housefairmont orchidthe big islandsea turtlesbrowns beachfishsushi restaurantour honeymoongolf coursepaddle boards
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1 - 5 of 3,967 reviews
Reviewed 3 days ago

I'd always remember my first visit to Big Island, thanks to the weekend I spent at Fairmont Orchid. We got upgraded to an Oceanside Suite, which made our stay all the more memorable! The Orchid buffet is a wonderful way to start the day, followed...More

Review collected in partnership with fairmont.com
Thank Santanu B
Hotel's Favourite
Reviewed 4 weeks ago

I've been to countless resorts and this was truly the best ever. The grounds are beautiful and the restaurants are fantastic, but the best part of this resort is the employees. I did not encounter one that wasn't completely engaged with the guests. Most the...More

Review collected in partnership with fairmont.com
4  Thank konagirl24
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 4 weeks ago

Aloha, What a lovely review! Thank you SO much for your very kind comments regarding our staff, we have sent your review to the leadership team and will ensure they see these great comments. We are delighted to hear you enjoyed the stargazing and look...More

Reviewed 3 days ago

A grand property, the rooms and bathrooms are spacious and well kept but you can tell they have been around for awhile. Our room was very pleasant, clean and comfortable. Bedding is luxe and room was quiet, I suppose that has to do with the...More

1  Thank Edmundo_de_ABQ
Reviewed 3 days ago

What can I say about paradise! Our niece and her husband honeymooned at this resort last October and LOVED it. We had been on a small adventure cruise (34 passengers), and wanted to relax at the end of our trip, and four nights at the...More

Thank Leah_Cruikshank
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Aloha Leah, Thank you so much! We are delighted to hear you enjoyed your stay with us! Mahalo for your very kind review!

Reviewed 3 days ago via mobile

We didn’t stay at the resort but came for pupu’s on the terrace overlooking the pool and the ocean. The barbecue sandwiches were fantastic. My wife especially liked the Lilikoi margarita’s. It is the third time we have been there and each time has been...More

1  Thank Robert B
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Aloha Robert, We are delighted to hear you enjoyed your dining experience at Luana Lounge, we hope you will have an opportunity to visit us again soon! Mahalo!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Pool
Spa
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
US$324 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Puako
#2 Family Hotel in Puako
#2 Luxury Hotel in Puako
#2 Romantic Hotel in Puako
#2 Spa Hotel in Puako
#2 Green Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$324 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Puako
#2 Family Hotel in Puako
#2 Luxury Hotel in Puako
#2 Romantic Hotel in Puako
#2 Spa Hotel in Puako
#2 Green Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3092)
Room & Suite (727)
Pool & Beach (577)
Dining (219)
Amenities (59)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cynthia P
25 January 2018|
AnswerShow all 7 answers
Response from edesem123 | Reviewed this property |
Since you have a car, another suggestion is to make sure you head north and visit the town of Hawi. The town is worth a visit with it's artisan gift shops, cafés and restaurants. There a are a few good restaurants there... More
0
Votes
PickleMom
20 January 2018|
AnswerShow all 8 answers
Response from beachbum52970 | Reviewed this property |
we were there during the July 4th week for a conference. During our 10 days there, the beach was never crowded. The people there were probably guests of the resort so it was mostly private. The beach area is basically a... More
0
Votes
BobbyD6363
27 December 2017|
AnswerShow all 5 answers
Response from clf1967 | Reviewed this property |
They are not on the individual floors like the Hyatt so look for the locations others mentioned.
1
Vote
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Room Tips
"An ocean or partial ocean view with lanai is worth the money."
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"Higher floor is better."
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"Couldn't see that there would be a bad room at this hotel"
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"Specify "ocean view" to avoid a "part ocean view" which gives a view, nice though it is..."
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