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Mauna Lani Bay Hotel & Bungalows

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#3 of 4 Hotels in Puako
Certificate of Excellence
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Mauna Lani Bay Hotel & Bungalows
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1,760 Reviews from our TripAdvisor Community

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Showing 1,543: English reviews
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My husband and I recently got married at Mauna Lani on November 5th. My family had a condo on the Mauna Lani property, I grew up spending summers there so it was an obvious choice for a wedding locale. We knew that it would be a nice spot but were completely blown away by how magical it ended up being... More 

1 Thank LaurelB2510
Guilford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We booked 4 nites at the Mauna Lani using trip advisor ... and are here now on our second day. In apparent cost saving attempts at this frayed-around-the-edges hotel I have experienced the following in the past 48 hours: (1) after charging us a previously undisclosed $25 / day "resort fee" the front desk told me I would have to... More 

1 Thank halcyon4321
Sandpoint, Idaho
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 5 days ago NEW

We booked this hotel based on the above average reviews. After spending 8 nights there, I cannot understand how this would even qualify as a 4 star hotel. It would be at most a 3 on a good day. We booked an ocean front room, which are floors 2-4. Upon arrival the person that checked us in said we had... More 

Thank mikie12
San Francisco, California
Level Contributor
176 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 days ago NEW via mobile

I booked this hotel based on the fine reviews, but we were pretty disappointed because the hotel is indeed very dated We had the ocean front room with very good view actually The food in the hotel is generally below average, the hotel receptionist and the valet staff is very good though

1 Thank Eric J
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed here in early Nov. The lobby complex and grounds are amazing. The views are excellent. The staff is friendly and helpful. A good snorkel & scuba shop, Mauna Lani Sea Adventures, is located on the property, which is very convenient (say hi to Spike). The snorkeling is good on the property beach, and mask/snorkel/fin rental is included in... More 

1 Thank CLBFLY
Los Angeles, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I can never say enough about how much I love visiting the Mauna Lani. After about 20 stays here over the past many years, it still remains gracious, beautiful, relaxing and unlike any other experience on the Big Island. The employees are all amazing and treat you like family. Head over to the beach and enjoy one of their many... More 

2 Thank Aloha716
Woodbury, Minnesota, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I had the opportunity to spend a night in the lovely hotel. Probably due for a refresh soon, but the staff is very professional and friendly. Responses to your request are quick. The pace here for the guest is slow and laid back. Large enough to have everything you could possibly desire and need, yet small enough to give that... More 

Thank Mark S
Sydney, New South Wales, Australia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

My wife and I stayed for 3 nights at this property, it just was not long enough. This is a wonderful property if you are looking to get some R & R. The staff are wonderful, service very helpful and family friendly.

Thank Phillip O
Detroit, Michigan
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago via mobile

What a pleasure to stay at a beautiful resort that also celebrates the culture with an array of special events and programs! Mauna Lani was incredible across the board, offering sunsets and service that both rank off the charts!

Thank hobsonmedia
Warren, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

We had a wonderful time at the Mauna Lani resort. First of all, we were traveling from NJ ( teacher's conference week), so this was a daunting task, traveling with 10 year old, 8 year old and 7 month old. ( yes I said 7 month old- fortunately, my mother came with us) With a party of 6 we rented... More 

2 Thank Joe A

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bay Terrace
Bay Terrace
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service

Additional Information about Mauna Lani Bay Hotel & Bungalows

Address: 68-1400 Mauna Lani Drive, Puako, Island of Hawaii, HI 96743-9726
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: €281 - €540 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mauna Lani Bay Hotel & Bungalows 4.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Mauna Lani Bay Hotel And Bungalows
Mauna Lani Bay Resort
Mauna Lani Resort
Hotel Style:
#1 Romantic Hotel in Puako
#1 Family Hotel in Puako
#3 On the Beach Hotel in Puako
#3 Luxury Hotel in Puako
#3 Spa Hotel in Puako
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Questions & Answers

Here's what travellers have asked, with answers from Mauna Lani Bay Hotel & Bungalows staff and other travellers.
60 questions
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Questions? Get answers from Mauna Lani Bay Hotel & Bungalows staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay a little extra and go to the Four Seasons Hualali”
 of 5 bubbles halcyon4321, 30 Nov 2016 | Read review
“Stay at a different hotel.”
 of 5 bubbles mikie12, 29 Nov 2016 | Read review
“try to stay on the 4th floor or higher”
 of 5 bubbles Aloha716, 14 Nov 2016 | Read review
“Get Sea views”
 of 5 bubbles PhillipO500, 14 Nov 2016 | Read review
“If you can, ocean front rooms are well worth it. If not, you are steps from the beach no matter what room you get.”
 of 5 bubbles cmgoins, 4 Nov 2016 | Read review
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