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Apartamentos THe Koala Garden

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Traveller (571)
Room & Suite (258)
Pool & Beach (94)
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Overview
  • Excellent13%
  • Very good34%
  • Average26%
  • Poor14%
  • Terrible13%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Restaurant
Poolside Bar
Kitchenette
4 Star Hotel
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Reviews (861)
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69
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65
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69
163
109
44
65
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All reviewskoala garden suitesfree busa ground floor apartmentspar shoptaxi rankgreat holidaysmall supermarketshopping centrepalmitos parkmain poolliving areaall inclusive optionquiet at nightlas palmashired a carcleaned every daychoice of food
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191 - 195 of 450 reviews
Reviewed 16 February 2016

we are staying here now. The pool area is dirty never swept only squirted with water when they feel like it. Mop buckets filled up with pool water. Food is the worst ever, it's a wonder old and young no ill. If in England this...More

2  Thank hol1212
Reviewed 9 February 2016 via mobile

These apartments are clean, but basic. Towels changed the second day only. The all inclusive option - food very limited, but you won't starve, however, you need to fight with the most rude German people I have ever come across! After breakfast, you can't get...More

Thank Shelly W
Response from THe Koala Garde... T, Director General at Apartamentos THe Koala GardenResponded 18 July 2016

Dear Shelly: I do thank you for choosing us for your holidays. Besides, thank you also for your review at Tripadvisor. At Koala we allot many different nationalitites where the most representative are germans, british, deutch, polish and frenchs. This is what makes Koala an...More

Reviewed 26 January 2016 via mobile

My wife and i stayed here from the 18 january for one week had a great time met some really good people we stayed in room 270 over looking the heated pool room was excellent as were the cleaners service with a smile would like...More

7  Thank maisie1960
Response from THe Koala Garde... T, Director General at Apartamentos THe Koala GardenResponded 18 July 2016

Dear Mr and Mrs Dornan: Thank you for choosing THe Koala Garden for your holidays and thank you also for your time in writting your review about your stay with us. Your comments are important for us because they help us to continue working hard...More

Reviewed 26 January 2016

these apartments are not a good choice when i was there the bus from the airport dropped me and my family at a roundabout because it couldnt get down the street the reception for booking in is just under a quarter of a mile from...More

6  Thank Marty K
Response from THe Koala Garde... T, Director General at Apartamentos THe Koala GardenResponded 18 July 2016

Dear Marty: First at all, I would like to thank your family, your friends and yourself for choosing THe Koala for your holidays. Besides, thank you for your review at Tripadvisor in spite of your stay was not as you expected. A wide range of...More

Reviewed 21 January 2016 via mobile

It was an absolute S**t hole we arrived Fri 15th Jan 16 which was my fiancé's birthday this was a birthday present to him from me we had a 4 day stay just the 2 of us the company we booked with said they would...More

7  Thank Sammy A
Response from THe Koala Garde... T, Director General at Apartamentos THe Koala GardenResponded 18 July 2016

Dear Sammy: I would like to thank you for taking your time in writting your comments and experience with us at your small holidays at THe Koala Garden. I am not considering thank you for choosing us since it is clear that you did not...More

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About
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$58 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Luxury Hotel in Maspalomas
Room types
Kitchenette
Details
Price range
US$58 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Luxury Hotel in Maspalomas
Room types
Kitchenette
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Traveller (571)
Room & Suite (258)
Pool & Beach (94)
Dining (37)
Amenities (12)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Ladybella123
10 June 2018|
AnswerShow all 2 answers
Response from THe Koala Garde... T | Property representative |
Dear ladybella, In the Apartamentos there is no service for the towels, however in the Hotel we have the service for free. Please, consider this information before you pack your luggage. Kind regards, Management.
1
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Lynzni85
31 May 2018|
Answer
Response from THe Koala Garde... T | Property representative |
Dear Lynzni85, Thank you very much for contacting us, our mission is to inform and clarify any questions that may arise to our customers. Effectively, the complex is divided into 2 areas, Hotel (in all-inclusive basis) and... More
1
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Claire W
30 May 2018|
AnswerShow all 3 answers
Response from THe Koala Garde... T | Property representative |
Dear Claire W, Thank you very much for sharing your doubt with us through this social network. That's right, the Hotel has the pleasure of providing towels to all hotel guests in all-inclusive basis, but not in the... More
1
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Room Tips
"Inspect the shower for gaps before entering!"
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"Complex is split 2 sides of the road. Ask for one sports bar/restaurant side if you want to be near everything"
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"If there is children second floor would be better,ours was near poool."
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"You have to leave a deposit if you require a hairdryer. This was down as a standard item in the room. Air..."
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