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Seaside Grand Hotel Residencia

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Traveller (325)
Room & Suite (123)
Pool & Beach (86)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (703)
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Traveller rating
385
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385
37
8
3
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All reviewsmichelin star qualityhalf boardexceptional hotelpool servicethe general managersmall hotelrepeat guestsgran canariapool restaurantpool attendantfirst floorjunior suitewelcome drinkbreakfast and dinnerfresh fruitcanary islandspalm trees
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1 - 5 of 434 reviews
Reviewed yesterday via mobile

Our first time on Gran canaria and what a great hotel to stay at, from our arrival the reception were very welcoming,thank you Mrs Lieberman, we then taken to our lovely room which had a lovely terrace which led to the pool. We took half...More

Thank X4543GUchrisb
Reviewed 2 weeks ago

I've reviewed Residencia before, because I've stayed here before and keep coming back; which is probably my best review.. It has the efficiency of very, very good hotels but not the pomposity, It has real charm. The kitchen is distinguished, inventive without being ridiculous, and...More

2  Thank michaelpye2017
Response from Robert H, Director General at Seaside Grand Hotel ResidenciaResponded 1 week ago

Dear Mr. Pye, I am thrilled to read that you once again enjoyed your stay with us and I highly appreciate your lovely review. No more is needed than saying thanks for your recent stay and the loyalty over the past years. There is nothing...More

Reviewed 3 weeks ago

This hotel really lives up to its five star billing, yet in a very understated way. The staff were friendly and helpful and we were impressed by the actual number of staff who always seemed to be busy keeping the site clean and tidy. The...More

3  Thank alisons445
Response from Robert H, Director General at Seaside Grand Hotel ResidenciaResponded 2 weeks ago

Dear Alison, Thank you for having chosen our Grand Hotel Residencia during your recent visit to Gran Canaria! I am thrilled to read that The Grand Hotel Residencia is the best hotel you ever stayed at and that you will return. We do have indeed...More

Reviewed 3 weeks ago

Based upon the marketing of the hotel as 5 star grand luxe, we expected a sublime experience but there were too many niggles about the hotel for it to reach our expectations. Reception went smoothly enough but our requests to change the pillows and the...More

4  Thank jgrahamd
Response from Robert H, Director General at Seaside Grand Hotel ResidenciaResponded 3 weeks ago

Dear guests, Thank you very much for your recent stay with us! I regret a lot that we do not live up your expectations in all areas and that you will not return even though sometimes it was excellent! I wish you would have approached...More

Reviewed 4 weeks ago via mobile

What an amazing terrace to enjoy the breakfast, with views over the dunes of Maspalomas. Variety and quality are fantastic and very attentive service. Great and absolutely recomendable! The hotel is unique and there is no better in the south of the island !More

1  Thank Irene_canarias
Response from Robert H, Director General at Seaside Grand Hotel ResidenciaResponded 2 weeks ago

Dear Irene, Thank you for your having joined us for breakfast in May 2017 and for recommending the hotel. It is a great pleasure to read that you enjoyed your time on our amazing terrace and that you rated us as best and unique hotel...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$398 - US$896 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Maspalomas
#1 Spa Hotel in Maspalomas
#1 Romantic Hotel in Maspalomas
#3 Luxury Hotel in Maspalomas
#13 Green Hotel in Maspalomas
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$398 - US$896 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Maspalomas
#1 Spa Hotel in Maspalomas
#1 Romantic Hotel in Maspalomas
#3 Luxury Hotel in Maspalomas
#13 Green Hotel in Maspalomas
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (325)
Room & Suite (123)
Pool & Beach (86)
Dining (53)
Questions & Answers
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margy D
11 April 2018|
Answer
Response from CaroleLed | Reviewed this property |
We weren't in one of these rooms but they did have doors out to the pool area.
0
Votes
Linda W
9 April 2018|
AnswerShow all 2 answers
Response from eannh | Reviewed this property |
As far as I am aware non smoking. Terraces have chairs but no loungers although perhaps they do in Junior Suites
0
Votes
margy D
3 February 2018|
AnswerShow all 3 answers
Response from Russell4077 | Reviewed this property |
Yes, you most certainly can. However, if you are staying in the Grand Residencia, you will not want to use the facilities of the sister hotel - there is no need! Enjoy your stay at the Grand Residencia.
1
Vote
Room Tips
"A low-lying hotel with more views to the inside than the outside. Face the pool if possible."
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"Rooms are situated on only two levels and there is a lift so there is no problem with accessibility that we..."
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"All rooms were quiet and close to the facilities"
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"Paying a bit more for the garden view is worthwhile"
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