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Seaside Grand Hotel Residencia

Traveller (376)
Room & Suite (128)
Pool & Beach (89)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Bronze level
The Seaside Grand Hotel Residencia, only member of “The Leading Hotels of the World” on the island of Gran Canaria, is situated in a place of exceptional beauty: an extensive palm grove in a natural park. At just a few steps from the sand dunes and beach of Maspalomas, the charming two-storey villas integrate harmoniously within the landscape, and enjoy spectacular views of the distant mountains.
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Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
40Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
763Reviews
545Photos
52Q+A
100Room tips
Traveller rating
  • 668
  • 69
  • 18
  • 5
  • 3
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  • English
Popular mentions
We don't normally revisit hotels - this is the exception. Service is of the highest quality - responsive, attentive to key details, friendly - and unpretentious.Fresh food imaginatively prepared and presented. Well appointed and good sized rooms.
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Our first visit was both surprising and overwhelming We were impressed by the rooms, attentive staff, and the food was beyond a Top London restaurant. The location, was very accessible to everything , retail upmarket shops, good Beach, taxis and bus station, cafes and
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Response from Robert H, Director General at Seaside Grand Hotel Residencia
Responded 3 days ago
Dear guests, Thank you so much for your recent visit to our Seaside Grand Hotel Residencia. I am thrilled to read your fantastic review. It is great to read that you were overwhelmed and that we obviously exceeded your expectations. All our dedicated staff does the utmost to deliver a genuine service. Two of our main objects are the personalized service and to delight the guests with our culinary delights. I have shared your comments with the team and am certain that it is a great encouragement for all of us. I appreciate that you have already reserved your next stay which is the best compliment! We look forward to welcoming you back in “heaven” Warm regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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Overall excellent holiday break for all. Restful, quiet and probably more suited to adults. Fine dining, good accommodation, clean, friendly helpful service. This is the second time here. Will come again. Good location to stroll out to the beach and shops
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Response from Robert H, Director General at Seaside Grand Hotel Residencia
Responded 1 week ago
Dear guests, Thank you very much for your second stay at our Grand Hotel Residencia. What a pleasure to read that you had an overall excellent stay with us. I am happy that we have met all your expectations and that you mentioned the fine dining and the friendly helpful staff. The Residencia is meant for guests seeking tranquillity and peace and a relaxing time in our quiet oasis. Once again thank you and we look very much forward to your third stay with us. Warm regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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I am a fussy traveller and having worked in the hospitality industry I do know a bit about standards..... this hotel couldn't be faulted. The staff were both friendly and efficient, nothing fazed them. My room was very comfortable and I loved my terrace leading on to a
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Response from Robert H, Director General at Seaside Grand Hotel Residencia
Responded 1 week ago
Dear guests, Thank you very much for having stayed with us in February! I highly appreciate your amazing review and I am thrilled to read that you had a “wonderful restorative holiday” and that we have met all your expectations. I appreciate your comments regarding the comfortable room, the food quality and our friendly and efficient staff. All the staff is working hard to anticipate our guests' wishes and I am happy that we accomplished. Again, thank you for having been with us and we look forward to welcoming you back. Warm regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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Good greeting/welcome with the offer of a drink on the terrace before being shown around. Room type one up from entry level perfectly adequate in terms of size, well equipped (LoeweTV) and spotless. Fresh fruit topped up every day. Nespresso machine but kettle also available
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Response from Robert H, Director General at Seaside Grand Hotel Residencia
Responded 2 weeks ago
Dear guests, Thank you very much for having stayed with us! I highly appreciate that you found the hotel a tranquil and very efficient 5-star oasis. The kitchen team puts special emphasis on the quality and origin of the produce. All dishes are prepared with first-class ingredients, preferably organic and locally sourced. Our spacious breakfast terrace is indeed lovely and the view from the terrace makes it clear why this location is something special. I regret that we could not meet your expectations in regards to the first dinner night and that the croissants were not to your taste. However, it is a pleasure to read that you have eaten in our hotel the best tuna outside Japan and that you especially mentioning our Pool Bar and the excellent Spa. We cater to all age groups and nationalities and the mix varies from week to week. Apart from Germans and English guests, we do also have a lot of guests from Belgium, the Netherlands and Luxemburg as well as from other countries. Furthermore, I wish you would have approached us during your stay to provide you with a king size bed. Again, thank you so much and we look forward to welcoming you back. Warm regards, Robert Heitzig General Manager Seaside Grand Hotel Residencia*****GL
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSeaside Grand Hotel Residencia
The Suite at the Seaside Grand Hotel Residencia
Photo provided by managementSeaside Grand Hotel Residencia
Presidential Suite
salle de bain
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12345626
Do men need to wear a jacket in the restaurant ?
No, it is informal but several do wear jackets. No obligation to do so however.
0 votes
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Yes there is a Nespresso machine and a kettle can easily be requested
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do the pool view rooms have direct access from the room to the pool.
We weren't in one of these rooms but they did have doors out to the pool area.
0 votes
Hi, Are all rooms non smoking and do all rooms have balcony/terrace with sun loungers. Thank you
Not sure on non smoking. We had a ground floor terrace with chairs and a small table.
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Yes, you most certainly can. However, if you are staying in the Grand Residencia, you will not want to use the facilities of the sister hotel - there is no need! Enjoy your stay at the Grand Residencia.
1 vote
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12345611
"If you like the sun on your balcony or terrace, you need an upper level room Deluxe rooms are better located overlooking the pool"
"It's a smaller hotel compared to many in the area so I imagine each one would be peaceful."
"Poolside access."
"Rooms round the pool have the best aspect"
"Our garden room was lovely and imagine all would be good."
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12345620
PRICE RANGE
US$369 - US$1,002 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seaside grand maspalomasgrand hotel residencia
LOCATION
SpainCanary IslandsGran CanariaMaspalomas
NUMBER OF ROOMS
94
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