Auberge West Brome
128 Route 139, West Brome, Lac-Brome, Quebec J0E 2P0 Canada
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About
Location
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Travellers' Choice
GreenLeaders Gold level
Located on 200 acres of perfection in Quebec’s glorious Eastern Townships, Auberge West Brome offers you the best of all worlds -- the rustic charms, tranquil country setting, together with modern amenities.Relax your mind, delight your senses, and spoil your body and soul. For pleasure, business or special events large or small, get away to Auberge West Brome -- get away to serenity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Couples massage
Facial treatments
Massage
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English, French
Location
Contact
128 Route 139, West Brome, Lac-Brome, Quebec J0E 2P0 Canada
Getting there
Car HireSee all West Brome car hire
445Reviews5Q+A41Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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My boyfriend and I stayed only one night but it was an unforgettable stay! Their romantic package was very affordable. We arrived early to take advantage of the indoor pool, the sauna and hot tub. Our room was huge with a kitchenette, faux fireplace and windows on all sides. We ate a delicious meal with 5 star service at their restaurant. We even enjoyed a lovely stroll through the forest on their grounds. It's a beautiful place with lots to do nearby. Our massage therapists were absolutely excellent! (Thank you Shalim!) Top marks for all of the staff; everyone we interacted with there was friendly and helpful! I would love to go back again. I have nothing but great things to say about this place and my stay! Thank you!
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Date of stay: January 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Fabulous-family-of-5 wrote a review Nov 2022
Saint-Jean-sur-Richelieu, Canada57 contributions5 helpful votes
+1
We had a wonderful time here at the Auberge. We walked the trail, did our cardio in the gym and had some relaxing time at the pool. We arrived Friday night. We finished our time with an AMAZING dinner. The service was just as incredible. Can’t wait to come back ❤️
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Patio chairs were very uncomfortable, one of our party of four requested a cushion from one of the many empty tables. Extraordinary that our waiter twice refused. Reason: someone might be coming later and need that same cushion. Finally a waitress fetched a cushion. Never again: Bistro West Brome. Not Good for a $500+ dinner and no cushion. Rene
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michel Ménard, General Manager at Auberge West Brome
Responded 17 Jun 2022
Good afternoon, Thank you for taking the time to share your comments with us. We regret that your experience did not go as desired and are working to ensure that this event does not repeat itself. Thank you Kim W.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this hotel at least six or seven times (as part of our annual family ski trip) for many years. Their cancellation policy (which I was familiar with) was Set out clearly in the confirmation of the reservation they sent me. When we were unable to take our trip this year ( due to covid concerns) they instead charged me double the cancellation fee set out in my reservation room contract. When I pointed this out ( both on the phone and subsequently in emails) silence in response. So now the additional charge has to be disputed through my credit card. The sad thing is that it was only a difference of 50 bucks -but the principle was important and the customer service response ( and lack there of) for loyal repeat customers was galling. .... so they just lost loyal repeat customers-so please consider this review if you contemplate this hotel as an option. Don’t. …
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed at AUBERGE WEST BROME with my wife to celebrate our wedding anniversary. Despite visiting during the COVID pandemic with governmental restrictions - closed dining room, sauna, gym and jacuzzi - we still really enjoyed our overnight stay in a "suite." I can recommend Auberge West Brome highly as an urban escape, or a wonderful place to be based for a weekend of skiing, snowshoeing or enjoying nature in the Eastern Townships of Quebec. AUBERGE WEST BROME is nestled on old farmland (1898) in West Brome, Quebec (about a 20-minute from skiing at Mt. Sutton or Mt. Bromont, or to Knowlton) and it enjoys panoramic views of the countryside. Our large and well-appointed room was clean and - as with many of rooms - it had beautiful views of the sunset and sunrise. This hotel's excellent staff and chef (take-out dinner) deserve an A+ ... They were attentive to details, professional and helpful. They were very helpful from reservation through check out : they helped ordering a delicious take-out dinner, allowing a slightly late check out, plus outfitting us with 'free' loaner snowshoes and directing us to a lovely trail on the hotel's property - if there's enough snow, snowshoeing around the property is a fun one-hour trek through the quiet woods and across the snowy farmlands that surround the property - especially late in the day as the sun is setting. We swam in the well locate and warm pool, and while we could not use the sauna, gym or jacuzzi, these offer nice amenities. We are already looking forward to booking a follow up visit for an overnight stay at AUBERGE WEST BROME!…
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Rooms facing the field versus the main building enjoy better views, although some of the 2nd...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The food was great and we had great service. The rooms are large and beautiful. They have a very green approach that I appreciated. I wish I had time to test the Spa. Their meeting rooms were perfect for what we needed.
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Date of stay: December 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Ask for a room with a back view so you can see their acreages
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Standard apartment condo with full kitchen Designed for weekends on the slopes or your favorite outdoor activities. It has a double bed and fireplace in the living area. But, it needs upgrades and upkeep: new deck, siding is crumbling, ceiling has cracks and water damage, rugs are damaged, fridge and stove are twenty years old. Other than that, the views are terrific and the pool is a bonus.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is isolated in the countryside if you want a quiet place, and there are picturesque villages (Knowlton, Brome, Sutton with a ski station in the winter, plus many other ski stations in the region) around if you want to explore the Eastern Township. The inn consists of four building: the reception and restaurant with dining room for special events, and two other buildings connected together with a large heated pool (if you want direct access to the pool ask for building 3 and ?), and another one aside. During the COVID pandemic, the gym, the spa and the dining room are closed to limit contacts, but the pool remains opened and the restaurant provides the same meals for take outs to the room. We went in the middle of the week and were almost alone in the premise. Since the hotel is located on a former 200 acre farm, there is a private trail wandering around the rolling hills if you want to take a walk or snowshoeing during the winter. Since the hotel was condos before, all the rooms have a kitchen with all the amenities, an electric fireplace, air conditionning, and one or two queen beds naturally. We will come back for another lovers retreat.…
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Date of stay: November 2020
Value
Cleanliness
Service
Room Tip: Corner rooms have more windows and a balcony for a better scenic view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Spacious and clean suite adjoining to the pool, sauna and hot tub. Had a wonderful meal, topped off with an exquisite chef's suggestion for dessert. Wishing we could have stayed longer! We will be back!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AWB-management, Directrice de l'hébergement at Auberge West Brome
Responded 13 Jan 2020
Good morning L3320AAkelly, Thank You for taking the time to share your comments with our Tripadvisor readers! We are thrilled that you enjoyed your stay as well as your dessert and hope that you and your family will return very soon. Best regards, Kim W.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent atmosphere beautiful setting, walk around property was great, awsome views , perfect nature photos , Zen walk just a perfect setting. Service was excellent, friendly staff, we would go back.
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Date of stay: August 2019
Rooms
Service
Sleep Quality
Room Tip: Corner suites are larger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AWB-management, Directrice de l'hébergement at Auberge West Brome
Responded 9 Sep 2019
Good morning Peteray 13, Thank You for your lovely words. We are very happy that you appreciated your stay with us and were able to enjoy our beautiful setting! We hope to welcome you again very soon! Kim W.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$140 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auberge & spa west brome hotel brome, auberge and spa west brome, auberge west brome quebec
LOCATION
CanadaQuebecLac-BromeWest Brome
NUMBER OF ROOMS
26
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Frequently Asked Questions about Auberge West Brome
Which popular attractions are close to Auberge West Brome?
Nearby attractions include Domaine des Nobles Alpagas (4.6 km), Alpagas Sutton (6.0 km), and Cinema Princesse (7.2 km).
What are some of the property amenities at Auberge West Brome?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Auberge West Brome?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Auberge West Brome?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Auberge West Brome?
Conveniently located restaurants include Bistro West Brome, Restaurant Castello-Sweetsburg, and L'Archipel.
Are there opportunities to exercise at Auberge West Brome?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Auberge West Brome located near the city centre?
Yes, it is 0.4 km away from the centre of West Brome.
Does Auberge West Brome offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Auberge West Brome?
The staff speaks multiple languages, including English and French.