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great place at Rhine, beautiful terrace, nice decoration, lovely place, prices okey (not too expensive), we have not stayed over but tried their Rest. several times now.
staff is totally unmotivated and definitely should do a better job. a smile doesn't cost a...More
Response from Park-Hotel a, Leiter Front Office at Park-hotel Am RheinResponded 22 February 2017
First of all thank you for taking the time to share your experience from your recent visit
to the Park-Hotel am Rhein with other Tripadvisor users.
We appreciate your positive feedback about our decoration and our beautiful terrace.
Concerning your comment about our...More
This hotel has the capability to reach 5 star status. The quality of the facilities, the services available and access to the Wellness thermal springs is a boon. The fact that most of the guests who stay do come for rehabilitation, lends a smack of...More
Thank Rajiv P
Response from Park-Hotel a, Leiter Front Office at Park-hotel Am RheinResponded 13 January 2017
Thank you so much for your kind evaluation of your stay.
We are very glad to hear that you enjoyed your stay in our Park–Hotel am Rhein.
Due to all the personal reviews we can do a daily improvement to make your stay...More
The large 2 room suite overlooking River Rhein was beyond my expectation.
Room service food was just as excellent as what was served at the restaurant.
We stayed a full five days & the menu was just fine & varied.
The complimentary bicycles allowed us...More
Response from Park-Hotel a, Leiter Front Office at Park-hotel Am RheinResponded 5 August 2016
Thank you so much for your kind words! We are so happy to have been able to host you and exceed your expectations.
We look forward to welcoming you back soon!
Front Office Manager
This time we took a large suit with two bedrooms. Excellent cleanliness and quiet spacious apart, with great Rhine view. One negative point is internet connection which seems to be absent in bedrooms and only present with some great luck in kitchen area. Thermal waters...More
Thank Dmitry C
Response from Park-Hotel a, Leiter Front Office at Park-hotel Am RheinResponded 17 January 2016
Thank you very much for taking the time to write about your experiences with our hotel. All the feedbacks of our guests are very important for us. Especially the negative points we see as an opportunity for a continuous improvement.
We are so...More
We have been spending a wonderful lunch outside, on the Rhein Terrace facing the Rhein. Staff was friendly, but not a bit reserved and not so much outgoing.
Food is a deception. Toast that should go with a prawn salad came verly late, the Wiener...More
Response from Park-Hotel a, Guest Relations Manager at Park-hotel Am RheinResponded 30 September 2015
Dear chkkna, dear guest
I would like to thank you for choosing the Park-Hotel am Rhein for spending your lunch in Rheinfelden.
I was pleased to learn that overall you thoroughly enjoyed your time with us. On the other hand I noted with regret that...More