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Bastion Hotel Zoetermeer

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Traveller (14)
Room & Suite (13)
Dining (7)
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Overview
  • Excellent21%
  • Very good34%
  • Average25%
  • Poor12%
  • Terrible8%
1 week ago
“Short business trip”
10 Oct 2017
“Clean but basic and cold”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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1 - 5 of 33 reviews
Reviewed 1 week ago

The Bastion proved to be a decent little hotel, with good rooms. The only let down was the constant stench of cigarettes throughout the hotel reception and bar area, caused by the smoking room adjacent to the bar.

Review collected in partnership with this hotel
Thank 1299ChrisH
Reviewed 10 October 2017

The room was clean and spacious but very cold even once the air conditioning had been turned off. Outside my window was also a train running so this made for disruptive sleep, along with the thin walls.

Review collected in partnership with this hotel
Thank Rachel M
Response from BastionHotels, e-commerce at Bastion Hotel ZoetermeerResponded 23 October 2017

Thank you very much for your review. We hope to see you again at Bastion Hotels.

Reviewed 5 October 2017 via mobile

In genaral it is not a terrible place. Room standard is ok, free parking, bed just fine... However, there is a railway running just behind the building. If you have a room there...no sleep after around 5 in the morning. Breakfast pretty poor as well,...More

Thank Leif L
Response from BastionHotels, e-commerce at Bastion Hotel ZoetermeerResponded 23 October 2017

Thank you very much for your review. We are very sorry to hear that we did not meet you expectations during your stay. We will use your feedback to improve our guest experience in the hotel. Thank you for that. We hope to see you...More

Reviewed 23 September 2017 via mobile

Reasonable rate, clean decent room, good breakfast, very nice staff BUT, there are express and commuter trains running in the line at speed at the back of the hotel: sleep disturbing! Odd numbered rooms affected and those on lower floors closer to the noise. Also...More

Thank Iandwat
Response from BastionHotels, e-commerce at Bastion Hotel ZoetermeerResponded 23 October 2017

Dear Mr/Mrs, Thank you for sharing your experience with us. We will discus you feedback with our management to improve our quality in the hotel. We hope to see you again in our hotel. Best regards, Team E-Commerce

Reviewed 17 August 2017 via mobile

Everything is very outdated, WiFi is slow, no fresh juices or proper coffee. Friendly and helpful guy at desk though. This hotel looks like it hasn't had a make-over since the 80's. Unbelievable for such a hotel chain. This hotel would befit armenia, romania or...More

Thank travelbird_NL
Response from BastionHotels, Manager at Bastion Hotel ZoetermeerResponded 25 August 2017

Good day, Thank you for your review. We are sorry to read that you did not enjoy your stay with us, Our Wifi is usually very fast and works perfectly fine, we will discuss your comments internally and will solve this matter immediately. Did you...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (14)
Room & Suite (13)
Dining (7)
Questions & Answers
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Room Tips
"Ask. Staff will try to help."
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"Put up some clothes hanging space and hangers"
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"Terrible service with renovation on-goong. Avoid."
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"if you MUST stay here, pay the extra and get a deluxe room. My tip would be, go to the Tulip for the same..."
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