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Bahnhofstr. 17, 08523 Plauen, Saxony Germany
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US$89
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Traveller (96)
Room & Suite (40)
Dining (19)
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About

#4 of 8 in Plauen
Location
Cleanliness
Service
Value
Im Herzen von Plauen, in bester Lage – mitten in der Fußgängerzone – begrüßt das familiengeführte 4-Sterne-Hotel Alexandra, seit über 165 Jahren seine Gäste aus aller Welt. Auch den bekannten dänischen Märchenautor Hans Ch. Andersen durfte das historische Hotel 1858 bereits zu seinen Gästen zählen. Das Hotel ist geprägt vom Jugendstil und Barock, kombiniert mit klassisch italienischen Möbeln. Schon bei Betreten des Foyer fühlt man sich ein bisschen wie im Märchen. Neben den gemütlichen und stilvoll eingerichteten Zimmern, besticht vor allem die im französischen Barock gestaltete Suite. Edle Stoffe und Tapeten, sowie wunderschöne Kristalllüster verleihen dem Restaurant Royal, seine besondere Note. Kulinarisch verwöhnt werden die Gäste mit Gaumenfreuden der regionalen, nationalen und internationalen Küche im Restaurant und auf den beiden Sommerterrassen. Das Caféstübchen „Wien“ bietet mit verschiedenen Kuchenspezialitäten, eine willkommene Abwechslung vom Einkaufsbummel. Ein beliebter Treffpunkt am Abend ist die „Blue Bar“. Sauna und Whirlpool laden zum Entspannen ein und bieten ebenso wie die angebotenen Kosmetik- und Massagebehandlungen, die perfekte Erholung. Die Tagungsräume „Kemmler“ und „Bärenstein“ - beide mit Tageslicht - sind der ideale Rahmen für die verschiedensten Veranstaltungen.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Bar / lounge
Game room
Board games / puzzles
Books, DVDs, music for children
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Special diet menus
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Room service
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, German
106Reviews1Q+A4Room tips
Traveller rating
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Most Recent
SarenaSetubal wrote a review Nov 2019
Setubal218 contributions123 helpful votes
On business this hotel was not so convenient due to the lack of good internet in the room. The room was outdated, with classic and peculiar interior, thin pillows but all was clean. Restaurant was ok and very affordable with local traditional Saxonian dishes and a selection of other stuff. Breakfast was good, nice cheese selection. Very friendly staff, parking at premises is only 4 euro and can be reached at the back of the hotel (address parking is Reichstrasse 9). Would recommend this for a short city trip as it is centrally located.
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Date of stay: November 2019Trip type: Travelled
2 Helpful votes
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Response from Glied, Inhaber at Alexandra Hotel
Responded 14 Dec 2019
Dear guest, thanks for rating.Now the internet is much more better :-) We wish you all the BEST and hope to welcome you once more. Have a wonderful X-mas time.
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englischfan wrote a review Sep 2017
Freiburg im Breisgau, Germany6 contributions2 helpful votes
I have been twice in this hotel during business trips. The location is excellent. From the central station one can either walk or take the tram. The staff very friendly and helpful. There is a pool in the hotel which I did not visit. The restaurant area is cosy and there are lovely cakes to have during a coffee time in the afternoon.
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Date of stay: August 2017
Value
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Trip type: Travelled
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 3 Apr 2020
Dear guest, we would like to thank you very much for this nice hotel review. We are very happy that you felt so comfortable with us. Maybe you will come visit us again. We would be very happy about that. Best regards, the Team from Hotel Alexandra****.
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antidotonaif03 wrote a review Aug 2017
Turin, Italy381 contributions88 helpful votes
Quiet place in the heart of Plauen. Very friendly staff. Rooms are nice, clean and quiet. Very good breakfast with every kind of food. Absolutely worth visiting. Good value for money. If in Plauen again we surely come back.
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Date of stay: August 2017Trip type: Travelled
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 3 Apr 2020
Dear Guest, Thank you for your kind review. It is very nice to read how comfortable you felt with us. We wish you all the best and all the best and God's blessings.
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Małgorzata P wrote a review Feb 2017
Zawoja, Poland5 contributions
I can recommend this hotel. Clean rooms, nice people.. but breakfast can be better - too less food to choose something.. cheap food not like in normal 4 stars hotels. Nice pub under hotel with welcoming drink!
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Date of stay: February 2017Trip type: Travelled
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 7 Apr 2020
Dear Guest, we would like to thank you for your rating. We are pleased that you were our guest. Now, two years later, we have expanded our buffet. Now every guest will find something for their taste. All the best and love to you. See you next time if you like :-)
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GinnyShoe wrote a review Oct 2016
Canada132 contributions35 helpful votes
Stayed here for a night and really enjoyed it. The staff was very friendly and helpful. The breakfast was also very good. We really appreciated the wifi in the rooms since that is not always available in German hotels. The location was also quite convenient.
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Date of stay: September 2016
Location
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Sleep Quality
Trip type: Travelled
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 3 Apr 2020
Dear guest, thank you very much for your kind hotel rating. We are very happy that you feeling so well in our house. Maybe you will come back? Best wishes, your team from Hotel Alexandra****.
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Trinnie7 wrote a review Jun 2016
Perth, Australia68 contributions5 helpful votes
This hotel is located close to shops and transport. It is 160 years old but nevertheless has a lift/elevator. It is decorated in traditional style with chandeliers etc, and has spa facilities which we didn't use. There was a tv set up in the lobby where guests could watch the Euromeister football games in comfortable lounge chairs. The bedroom I had was sadly in need of renovation - I don't know where the 4 star rating came from - the only toiletries provided were a squeeze pack of shampoo/soap on the shower wall and the wall near the basin. Ear buds were on the sink in the original 200-pack plastic container - opened and half used. The white tiles and plastic fittings revealed perhaps a 70s renovation? The bedroom was spacious (relatively), but felt well worn with the bottom sheet on the bed having a hole in it. But really the most disappointing thing was the breakfast. They provided a full breakfast but the quality of the products looked poor and poorly presented. The pre- prepared hard and soft boiled eggs were all hard, and very unappetising with a pale yellow and greyish hue. The poor staff were run off their feet. They were poorly presented and trained, and hence I wonder if there was some catastrophe where the kitchen staff had to step in and cover for the usual staff. Given the unemployment level in eastern Germany this hotel could really lift its game by employing and training more staff. There were many complaints by other people here on this particular weekend of the Plauen Spitzfest as the hotel was totally full and staff struggled to cope.
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Date of stay: June 2016
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Trip type: Travelled
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 7 Apr 2020
Dear guest, thank you very much for your hotel rating. We are very sorry that you were not satisfied with our service. A lot has happened to us in recent years. There have also been some changes in personnel. If you want, come and visit us again to see for yourself. Best regards and all the best.
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Andrea S wrote a review Oct 2015
South Male Atoll3 contributions
This friendly quiet place in the heart of Plauen is managed by the welcoming owner family. The staff tries its best to fulfill every wish of the guest. Try also the traditional cuisine of the Vogtland region. And enjoy your dinner in the beautiful restaurant lit by many crystal chandeliers.
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Date of stay: September 2015
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Trip type: Travelled
Room Tip: The windows are well insulated against all noises. But there is no traffic on the road below,...
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 7 Apr 2020
Dear guest, many thanks for these beautiful settings. it means a lot to us that you have had a stay together in our house. We wish you all the best, and above all health.
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johanclerx wrote a review May 2015
Zutendaal, Belgium34 contributions36 helpful votes
Very friendly staff. The accommodation is a bit outdated but is well maintained an clean. Good breakfast. Wifi is only available in the lobby. The hotel has a strong atmosphere (charm) of past glory. Good value for money.
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Date of stay: May 2015
Rooms
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Trip type: Travelled
1 Helpful vote
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Response from Alexandra Glied, Inhaber at Alexandra Hotel
Responded 8 Apr 2020
Dear guests, Thank you for your evaluation at the time. We have renovated a lot, but have retained the charm of the old hotel. You may want to come back and see for yourself. We wish you all the best and all the best and God's blessings.
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JuergenTrochimczyk wrote a review Feb 2013
Darmstadt, Germany7 contributions4 helpful votes
Excellent hotel downtown Plauen without traffic but street-cars. Entering the hotel lobby you step on carpets and stay on carpets when proceeding to your room. Polite and eager receptionists will show you the way to the modern elevator. Rooms are furnished with old-style table and armchair. Bathroom with shower and hairdryer will not leave anything open to request for. I should not forget the free reception drink which is a sparkling wine piccolo. Reaching the cellar bar I asked to have the free drink changed to a nonalcoholic cocktail which has been delicious. The cellar bar is a cozy place to end the day. Beside the bar where I had a wonderful chat with the lady barkeeper there are also tables with armchairs to sip your drink. For those who like to have an afternoon teatime and some cake there is an extra room (which is also the breakfast room). For breakfast you should bring some time to try all the delicious salads (eggsalad, horse radish salad, cucumber salad), cream cheese, a various cheese platter, boilded or scrambled eggs with hot sausage, meatballs, different kind of cut sausages, gammon, muffins, cake. Plenty of all to enjoy. Location is downdown, everything in walking distance. Or close to the hotel you may take a street-car as well to get you to all possible directions. Even to and from the main station. They also offer an inhouse swimming-pool, sauna and wellness center which I might test the next time staying there.
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Date of stay: February 2013
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Trip type: Travelled
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harleymiss wrote a review Dec 2012
Golden, Colorado10 contributions6 helpful votes
I stayed in this Hotel in October 2012. The first room I could not get wi-fi and since I had to do some work the front desk suggested I use the bar area. That was not going to work for me because I also had to call my company while I was gone. A man at the front desk offered to me another room and he checked to see if I could get on the internet. I had to move myself because he did not have time. This room had a terrible odor coming from the drain but not wanting to move again I just kept pouring water in it. I asked the front desk man where I should leave the key for the other room and he told me to just leave it in the door on the outside. When I went to check out three days later, the front desk staff asked me for the key to the first room. They did not believe me that I did not have it and explained to me what they would have to do if they did not get the key back...still not believing me. They were rude and accusatory even when I told them I had seen a lady leaving that room and I thought they had rented it out to someone else. The location is perfect, too bad the staff was so unfriendly.
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Date of stay: October 2012
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Trip type: Travelled
Room Tip: I asked specifically for a room with wi-fi, I did that before I booked my room. They made my...
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PRICE RANGE
US$78 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
GermanySaxonyPlauen
NUMBER OF ROOMS
72
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Frequently Asked Questions about Alexandra Hotel
Which popular attractions are close to Alexandra Hotel?
Nearby attractions include Suppenbar Ursuppe (0.2 km), Modespitze Plauen - Plauener Spitze (0.2 km), and Malzeit (0.5 km).
What are some of the property amenities at Alexandra Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Alexandra Hotel?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Alexandra Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Alexandra Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Alexandra Hotel?
Conveniently located restaurants include Ganesha Royal Indian Food Tandoori Indian Restaurant, Cafe Trömel, and Manana.
Are there opportunities to exercise at Alexandra Hotel?
Yes, guests have access to a sauna during their stay.
Is Alexandra Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Plauen.
Are pets allowed at Alexandra Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Alexandra Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Alexandra Hotel?
The staff speaks multiple languages, including English and German.