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Crowne Plaza Hotel Brussels Airport

998 reviews
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Traveller (261)
Room & Suite (105)
Dining (11)
Overview
  • Excellent38%
  • Very good41%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“brussels airport”(78 reviews)
“business hotel”(33 reviews)
“room service”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (998)Write a Review
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87
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25
Show reviews that mention
All reviewsbrussels airportbusiness hotelroom serviceseparate showerexcellent hotelhotel offersbusiness triprooms are bigbreakfast buffetfitness centerburgercomfortable hotelbusiness travelersshuttle servicea free shuttle busan early flightstayed here for one night
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211 - 215 of 679 reviews
Reviewed 28 December 2015 via mobile

Perfect hotel if you need a place to stay near the Brussels airport, as we have on a number of trips. Free shuttle to and from the airport. Clean spacious rooms. Comfortable beds. Pristine bathrooms with separate shower and nice soaking tub. Friendly unobtrusive service....More

Thank PaminatorJ
Response from CrowneHotel, Manager at Crowne Plaza Hotel Brussels AirportResponded 30 December 2015

Dear PaminatorJ, Thank you for reviewing our hotel and leaving such nice feedback. We hope to be able to welcome you again in the future. Kind regards, Edward Kreft

Reviewed 25 December 2015 via mobile

The hotel is well located,very comfortable and serves an excellent buffet breakfast. My only complaint is the hefty charge for Internet. This basic service should be available free of charge in an upmarket hotel.

1  Thank CianForcier
Response from Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels AirportResponded 28 December 2015

Dear CianForcier, Thank you for reviewing our hotel and leaving such nice feedback. We do want to inform you that internet in our hotel is free of charge. We hope to be able to welcome you again in the future. Kind regards, Edward Kreft

Reviewed 21 December 2015

Came here for 2 nights on Newmarket tour, knowing Newmarket have never taken me anywhere bad!! Big, modern and clean hotel. Twin room had 2 double beds and super bathroom. Had one of my best baths ever, lots of hot water. Only negatives for me...More

Thank 222henry
Response from Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels AirportResponded 23 December 2015

Dear 222henry, Thank you for taking the time to review your recent stay with us. It is unfortunate that the service you experienced prevented you from fully enjoying your time at our hotel. We are confident that your experience does not reflect the service and...More

Reviewed 21 December 2015 via mobile

My flight arrived from Africa at 5:00 in the morning. I was just overnighting in Brussels on my way to the states. I went to the hotel and was told my room was ready but was told I could not check in until 3:00, or...More

Thank malawimike
Response from Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels AirportResponded 22 December 2015

Dear malawimike, Thank you for taking the time to review your recent stay with us. It is unfortunate that the service you experienced prevented you from fully enjoying your time at our hotel. We are confident that your experience does not reflect the service and...More

Reviewed 18 December 2015 via mobile

Stayed for 2 days during business stay-over. It is a very nice hotel, it is clean, spacious, and well assorted. I was very surprised of the fantastic service from the elderly lady in the breakfast restaurant. Constantly observing and remembered my wishes from previous day....More

Thank Henrik O
Response from Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels AirportResponded 21 December 2015

Dear Henrik O, Thank you for taking the time to rate and review our hotel. Great to read your nice comments about our rooms and staff. I hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$109 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Diegem
#1 Business Hotel in Diegem
#3 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$109 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Diegem
#1 Business Hotel in Diegem
#3 Luxury Hotel in Diegem
Room types
Suites, Non-Smoking Rooms
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Traveller (261)
Room & Suite (105)
Dining (11)
Business Centre & Event Rooms (7)
Questions & Answers
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AAASPG
4 November 2016|
AnswerShow all 5 answers
Response from KJR C | Reviewed this property |
I found an affordable, fast tasty Chinese restaurant a pleasant quiet 10 minute walk. Leung sing I think is name. 10% off for takeout.
0
Votes
AAASPG
4 November 2016|
AnswerShow all 6 answers
Response from Mathias V | Reviewed this property |
Not really. The hotel is perhaps well located in terms of its proximity to the airport but other than that the surrounding area is bland, industrial, run-down, or there are motorways. If you go for a longer walk you'd end up... More
0
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ellie-jayne1
2 December 2015|
AnswerShow all 6 answers
Response from Petach_13 | Reviewed this property |
I an very sorry, but I don't Know.
0
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123
Room Tips
"Odd numbered rooms tend to be quieter. Parking is not cheap."
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"Would be good to have BBC television available in the hotel, which used to be there but now not available."
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"The rooms are excellent but to warm for me"
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"two double"
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