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Crowne Plaza Hotel Brussels Airport

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#4 of 12 Hotels in Diegem
Certificate of Excellence
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Crowne Plaza Hotel Brussels Airport
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889 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Sandefjord, Norway
Reviewed 11 July 2015

I usually avoid airport hotels as I often find them impersonal, boring and often quite worn out. None of these was the case when visiting the Crown Plaza at Brussels airport. I had just a short stay of one night but found both the room and the general facilities really fresh and nice. Very comfortable beds, bathroom with tub and...

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Helpful?
Thank Oddis-62
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Oddis-62, Thank you for taking the time to write such an excellent review about our hotel. I am happy to read that we were able to surprise you and that you've enjoyed your stay with us so much. I am already looking forward to welcoming you back soon. Kind regards, Edward Kreft - General Manager

Bristol, United Kingdom
Reviewed 10 July 2015

Lovely hotel very helpful and friendly staff food a bit expensive but nice.Good size bedrooms 2x double beds in a twin room.Lakes to walk around.Patio to sit or lounge in outside.Very handy for Brussels air port.

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Helpful?
Thank Liz H
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Liz H, Thank you for taking the time to rate and review our hotel. We appreciate your feedback and hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

Belgium
Reviewed 9 July 2015

We stayed already several times in this hotel the night before a flight. This hotel offers a 'Stay, Park and Fly' formula which allows you to leave your car for 1 or 2 weeks at the hotel. The check-in is fine, but can be rather slow in peak hours. Last time we had to wait for more than 20 minutes....

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Helpful?
Thank Marja-Alain
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Marja-Alain, Thank you so much for taking the time to write such a detailed review. Your feedback is much appreciated. I hope I can be able to welcome again in the future. Kind regards, Edward Kreft General Manager

London, United Kingdom
Reviewed 5 July 2015

I have no real complaints about this hotel - clean comfortable room, decent breakfast, good service from front desk staff. But it feels every bit the airport hotel and conference center that it is - large, impersonal and cold. In terms of practicality for the airport, you will need to take a free shuttle to the hotel. The drive isn't...

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1Thank Sacha K
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Sacha K, Thank you for taking the time to share your feedback with us. We hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

Toronto, Canada
Reviewed 2 July 2015

This CP property is well situated to Zaventem Airport making it a good choice if you have a late arrival or early departure. It is located in a mainly "head-office business zone" so it's a bit isolated and a fair stroll to find restaurants, shops, etc., but it can be done on a nice day. (best to have Google Maps...

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Thank AsTheCrowesFly
Jolien V, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AsTheCrowesfly, Thank you so much for taking to write such a detailed review. Your feedback is very well appreciated. I hope I can be able to welcome again in the future. I wish you a nice evening, Kind regards, Edward Kreft General Manager

London, United Kingdom
Reviewed 27 June 2015 via mobile

If you are visiting the offices nearby the hotel for business this hotel is a very convenient option. Excellent and reliable airport shuttle service. Quiet venue despite proximity to highway and airport. Spacious and very clean room. Friendly and helpful staff. Hotel management should consider increasing the number of positions at the front desk to prevent the long queues to...

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Thank Madrid-Spain
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear guest, Thank you for taking the time to share your feedback with us. We hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

London
Reviewed 23 June 2015 via mobile

Can't go wrong a very spacious hotel that is clean and modern. You don't notice the airport noise and its not a huge trek into Brussels. I did not eat at the hotel so can't comment on the food. There is a good running route and some nice grounds as well

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Helpful?
Thank simned01
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear simned01, Thank you for taking the time to rate and review our hotel. We appreciate your feedback and hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager

Bahrain
Reviewed 22 June 2015 via mobile

I stayed in this hotel several times in the last few years. It is purely a business hotel near Brussels Airport. The hotel is modern and clean. The check in was smooth. The rooms are fresh and comfortable. The bathroom is clean. The room has all the amenities that you require. The breakfast buffet was very good by European standards....

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Helpful?
Thank AKHamad
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AKHamad, Thank you for taking the time to rate and review our hotel. We really appreciate your feedback and hope to be able to welcome you back soon. Thank you for making us your preferred hotel when staying in Brussels. Kind regards, Edward Kreft

Chester, United Kingdom
Reviewed 19 June 2015

Stayed here for 2 nights - close to airport with a v good shuttle from bus stop E on lower level beneath arrivals. Friendly efficient staff. Good large room which was quiet. Nice bar with good wine and beer and also excellent food selection. Good breakfast. Gym is nice but small. WOuld stay again for sure - really excellent

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Helpful?
Thank drpeterr23
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear drpetter23, Thank you very much for taking the time to review our hotel and write such excellent comments about our services and staff. I hope to be able to welcome you back soon. Kind regards, Edward Kreft

Lancashire, UK
Reviewed 14 June 2015 via mobile

Very impressed in a recent one night stop over. Room was excellent , check in staff were superb . Very smart hotel . Well equipped room , dock for smart phones and very comfortable beds. Used the sat nav for directions and find out without any problems at all. There are a few office blocks nearby Would very happily stay...

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Helpful?
Thank bassetdog
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear bassetdog, Thank you very much for taking the time to review our hotel and write such excellent comments about our services and staff. I hope to be able to welcome you back soon. Kind regards, Edward Kreft

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a stone's throw away from Brussels National Airport, Crowne Plaza Brussels Airport has it all! Surrounded by the Corporate village, home of many intl companies HQs, alongside the ring leading to all European cities and flattered by a beautiful 3HA park, Crowne Plaza Brussels Airport is the ideal place to be, being for business or leisure.Combining professional conferencing, 1st class equipment and personalized service is a MUST for us. Our 315 rooms (incl. club rooms and suites) are the perfect haven of peace. Furnished with state of the art equipment on top of all standard facilities, our rooms will certainly fit your need for tranquillity to work or relaxation after work. Staying with us for leisure? No problem, enjoy the comfortable furniture and great bathroom, sit back and relax!Stay connected to the world, using our WIFI high speed internet connection in the lobby and conference room. Should you need privacy, high speed internet is as well available in the rooms.Taste one of our delicious, home made dishes in the restaurant and whenever the weather allows it, try one of our finger licking BBQ. Just thirsty? Try one of our famous Belgian beers in the bar.If you are looking for a meeting space, we certainly have what you are looking for. With many possibilities, our 900m of meeting facilities, all with daylight, will certainly fit your requirements ... more   less 

Additional Information about Crowne Plaza Hotel Brussels Airport

Address: Leonardo da Vincilaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: €86 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Number of rooms: 315
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Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem
Hotel Style:
#1 Business Hotel in Diegem
#1 Romantic Hotel in Diegem
#1 Family Hotel in Diegem
#3 Luxury Hotel in Diegem
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the side with heat!”
 of 5 bubbles hamptonroads, 15 Jan 2017 | Read review
“All rooms appeared quiet, accessible and spacious”
 of 5 bubbles chesterton548, 18 Oct 2016 | Read review
“Bad bad bad service ; what happend to the Crown Plaza ??????”
 of 5 bubbles Cke007, 24 Sep 2016 | Read review
“I have only stayed in the 5th floor reserved for platinum members. But, I would think all the rooms have excellent sound proofing like the rooms in this floor.”
 of 5 bubbles texas6006, 18 Sep 2016 | Read review
“Avoid hotel and choose from plenty of others in the area.”
 of 5 bubbles stevekennedy2015, 31 Aug 2016 | Read review
5 of 5