The Eccleston Arms
156 Prescot Road, St Helens WA10 3TU England
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Full view
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Dining (19)
Business Centre & Event Rooms (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 5 in St Helens
Location
Cleanliness
Service
Value
Travellers' Choice
The Eccleston Arms - A Boutique Hotel offers accommodation in Saint Helens. Guests can enjoy the on-site bar. The rooms include a flat-screen TV. You will find a kettle in the room. There is room service at the property. Knowsley Road is 750 yards from The Eccleston Arms - A Boutique Hotel, while St Helens Rugby Ground is 0.8 miles away. The nearest airport is John Lennon Airport, 8.7 miles away.
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Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Breakfast available
Non-smoking hotel
Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
21Restaurantswithin 1 km
11Attractionswithin 1 km
Contact
156 Prescot Road, St Helens WA10 3TU England
Getting there
Car HireSee all St Helens car hire
205Reviews0Q+A17Room tips
Reviews
Traveller rating
- 142
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- 17
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Most Recent
Stayed in this lovely little hotel/pub stayed in suit 10 which I must say was beautifully decorated , went to Elton John concert can back late ,went to take a shower but unfortunately the water was freezing cold no room phone .so my husband went down to a young lady that was on the desk and told her , she said she was goi g to phone her manager , came back to room and got into bed ,at 12.45 a knock at the door by the same lady wanting to come in our room and test the water . At this point my husband was not very happy and said no I now how to turn a tap on and she left. Next morning went to take a shower and again it was still freezing. Went for breakfast,which was lovely , told the young man which was on duty he didn’t now anything about it , he was very apologetic and took our numbers and email . It is now 1week later and still not even had a phone call or email from manager . We booked through Booking.com they have spoken to us and reported it , but still nothing .…
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Date of stay: June 2022Trip type: Travelled
Room Tip: Avoid the shower in room 10
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Helpful
+1
Stayed here a few times but our last visit for the grand National wasn’t great due to having no hot water for 2 days. On checkout we complained and within a few days the manager contacted us to discuss our issues and we were given a complimentary return stay. Here’s what we were greeted with on our return. Thanks to Kerry for dressing the room, Clare and Kate for making our stay extra special . We were always going to return as we love this hotel, staff and food but the extra detail just shows how much they care about their guests. Keep up the amazing work guys 😊
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Date of stay: June 2022Trip type: Travelled
Helpful
We stopped at the Eccleston arms for 1 night, having some food and drinks. The food is a little on the expensive side - however totally worth it. Room was too an excellent standard having tea and coffee provided.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Eccleston Arms, Owner at The Eccleston Arms
Responded 3 days ago
Thank you for taking the time to write a review We are delighted that you enjoyed your stay and the meal we hope to see you again soon
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Location, Great Accommodation, Great Food, But Most of All Management, Anne and Kate, and all the Staff. The Hotel is a very friendly place to Stay, wether it’s for weeks, a week, a weekend, a night, or just eating in the Restaurant or a drink in the Bar all the staff just make you feel Welcome.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Busy Hotel, Busy Restaurant, busy Bar. Good parking. Good public transport, straight out the...
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Helpful
Response from Eccleston Arms, Owner at The Eccleston Arms
Responded 3 days ago
Thank you so much for your lovely review I am pleased you were so well looked after and we hope to see you again soon
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What a find. So glad I stopped here. Lovely room. It was a good size and all the amenities was first rate. Food was excellent, beautifully cooked. Great sleep. Felt refreshed and ready for my long work day.
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Review collected in partnership with Best Western
Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
AMAZING GLUTEN FREE FISH & CHIPS!! Lovely meal at the Eccleston Arms, delicious food and great service. Can't recall better GF fish and chips. Wife's hake, new potato and spinach stack was really good too. Restaurant manager was so attentive and made sure my meal was spot on - not gluten free by choice and that makes a difference. I'll be back very soon!!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Anne Patterson, General Manager at The Eccleston Arms
Responded 14 May 2022
Thank you for your great review,I am so pleased you enjoyed your meals We do try our very best to cater for all our customers We hope to see you soon
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What a wonderful hotel! The room was immaculate, the service was second to none! Nothing was too much hassle for the staff & they were very attentive and polite. The food is delicious & great value for money! The bar is cosy and very welcoming, a great environment to unwind! There were posters for great up & coming entertainment too, good variety! I will definitely book this hotel again :)
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Anne Patterson, General Manager at The Eccleston Arms
Responded 11 May 2022
Thank you for taking the time to do a review I am so pleased that you enjoyed yourselves
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Very impressed. 15 of us at the last minute as another venue ket us down. Staff very accommodating and friendly. Food excellent. All had varying dishes and everyone pleased with their choice. The prawn sizzler was delicious as was the chocolate brownie with ice cream.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Anne Patterson, General Manager at The Eccleston Arms
Responded 11 May 2022
Thank you for taking the time to do a review I am so pleased that you enjoyed yourselves It is not good when you are let down, but hopefully your visit to us made your night
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Food was delicious and there was plenty of it, there is a variety of drinks to choose from including cocktails. Our server was very friendly and helpful and she kept on checking if we needed drinks. Would definitely recommend and will be going back!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Anne Patterson, General Manager at The Eccleston Arms
Responded 11 May 2022
Thank you for taking the time to do a review I am so pleased that you enjoyed yourselves
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We needed a room at the last minute, what a find! We had been here for pub drinks in the past with friends but had no idea it's now also a boutique hotel. Absolutely loved the room, everything has been thought of, from amazing toiletries to the tissue box holder! The staff were friendly and welcoming, even though the pub was busy when we arrived to check in. We didn't eat in but other people's food looked great. We will definitely stay again next time we're in St Helens.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Free car park, easy walk or bus to town centre.
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Helpful
Response from Anne Patterson, General Manager at The Eccleston Arms
Responded 11 May 2022
We are so pleased that you loved your stay with us, thank you for your lovely review we hope you return soon
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PRICE RANGE
US$109 - US$137 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideSt Helens
NUMBER OF ROOMS
9
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Claim Your Listing Frequently Asked Questions about The Eccleston Arms
Which popular attractions are close to The Eccleston Arms?
Nearby attractions include The Cricketers Arms (0.9 km), Taylor Park (0.6 km), and The Phoenix Inn (0.9 km).
What are some of the property amenities at The Eccleston Arms?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Eccleston Arms?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Eccleston Arms?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Eccleston Arms?
Conveniently located restaurants include Toast, Vigour, and Colours Restaurant.
Are there any historical sites close to The Eccleston Arms?
Many travellers enjoy visiting Windleshaw Chantry (2.1 km) and Knowsley Hall (4.1 km).
Is The Eccleston Arms accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.