The Waterside Premier Lodge
Garswood Old Road, St Helens WA11 7LX England
About
Property amenities
Free parking
Bar / lounge
Restaurant
Non-smoking hotel
Location
Full view
41Car recommended
Grade: 41 out of 100
841Restaurantswithin 10 km
221Attractionswithin 10 km
Contact
Garswood Old Road, St Helens WA11 7LX England
Getting there
Car HireSee all St Helens car hire
30Reviews0Q+A1Room tip
Reviews
Traveller rating
- 11
- 6
- 7
- 1
- 5
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Sort by:
Most Recent
Our first meal out since lockdown. Booking online worked well . We had a lovely waitress Georgia who made sure everything went smoothly . Maintaining social distancing and explaining their management system cheerfully and efficiently . The meal was served by the chefs and the tables were comfortably spaced . In fact the new system and spacing made the whole experience so much nicer than in the past . The food was tasty and hot . And with 50% off main courses a very fair price for the evening. Thanks Georgia for giving us a lovely evening out.
Read more
Date of stay: September 2020
Helpful
Great Sunday evening carvery with family. Great selection of meats. Turkey, pork, beef gammon and lamb and all beautifully fresh. Good atmosphere and wonderful service from Georgia. Will be returning soon.
Read more
Date of stay: February 2020Trip type: Travelled with family
Helpful
Up to a few months ago we were regular visits to the Waterside for their £6.99 mid-week Toby Carvery. However, over the past few months the restaurant has really dropped its standards in our view. At one time you couldn’t fault the place but now it has become tired and untidy. The area around the food bay isn’t kept tidy and the general condition of the restaurant is dusty and could do with a really good ‘spring clean’. The ‘whites’ worn by the chefs now look untidy and have seen better days. Some of the food on display looks burnt and overcooked. The serving spoons are too hot to hold but unfortunately the food itself is at best lukewarm. The past two times we have visited there we needed to ask the staff to warm up our food in the microwave! Sorry, but that’s just unacceptable for me. There just doesn’t appear to be anyone in charge there now, keeping on top of things and sorting out problems and ‘good housekeeping’. We won’t be going back there until things improve. On the ‘plus side’ the staff members are still really helpful and friendly but sadly the food lets the place down now and that’s a real shame!…
Read more
Date of stay: September 2018Trip type: Travelled as a couple
Value
Location
Service
Helpful
We went here for a business meeting and had drinks in the bar. Staff were excellent. Friendly and helpful bringing the hot drinks over to our table. Two of us then stayed for lunch. A carvery. Food was ok but what really impressed us was two ladies who had served us. The one behind the bar and the one in the restaurant. They were friendly, helpful and smiley and just gave excellent service so the three stars really are for them as they made it. We did like how dogs were allowed into the bar. This was lovely to see and the lady behind the bar knew the dogs names and made them welcome too. Good choice on staff.
Read more
Date of stay: September 2018Trip type: Travelled on business
Helpful
We went here after a dissapointment with a hotel in Blackpool, they are miles apart in mileage and hotels, the hotel is clean,friendly staff ,they were very helpful ,I would not hesitate to go here again.and there is a pub next door that opens early to have your breakfast ,I would like to thank you .
Read more
Date of stay: October 2017Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: They are all good ,and I couldn`t hear the traffic from the road or noise from the pub.
See more room tips
Helpful
As advertised, my brother and I went especially for all you can eat breakfast and we weren't disappointed. No-one rushed you, the food was ample,hot and well cooked, not looking as if it had been there a week. I look forward to my next visit.
Read more
Date of stay: September 2017Trip type: Travelled with family
Service
Helpful
I called in for something to eat and drink never again the welcome was at best poor the food was bad I had to ask for more meat the chef cutting it that things it was a joke the table had not been wiped down and when the girl did the cloth was mingling so I left my food and walked out
Read more
Date of stay: July 2017Trip type: Travelled as a couple
Helpful
First time visit for myself but recommend by friends. Lunch time visit with colleagues, friendly staff, good service and hot food. Found it easily using the post code on the sat nav couldn't ask for more.
Read more
Date of stay: February 2017Trip type: Travelled with friends
Helpful
Never been to the Waterside Toby Carvery in St Helens before. When all said and done it remains a typical Toby Carvery. However, service was better than others and better than average. Food was good. Waiter was excellent. Would visit again!
Read more
Date of stay: September 2016Trip type: Travelled with family
Helpful
We arranged to meet at this venue as a half way house between our homes .We decided to have the carvery which I must say was reasonably priced and really plentiful.We both enjoyed the meal and the very friendly service will be going back.
Read more
Date of stay: May 2016
Helpful
ALSO KNOWN AS
the waterside premier hotel st helens
LOCATION
United KingdomEnglandMerseysideSt Helens
NUMBER OF ROOMS
48
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about The Waterside Premier Lodge
Which popular attractions are close to The Waterside Premier Lodge?
Nearby attractions include Carr Mill Dam (0.07 km), The Woodlands (0.8 km), and Haresfinch United Reformed Church (0.7 km).
What are some of the property amenities at The Waterside Premier Lodge?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Waterside Premier Lodge?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Waterside Premier Lodge?
Yes, free parking is available to guests.
What are some restaurants close to The Waterside Premier Lodge?
Conveniently located restaurants include Sing Faye, Flaming Grill, and Toby Carvery Waterside.
Are there any historical sites close to The Waterside Premier Lodge?
Many travellers enjoy visiting Windleshaw Chantry (2.6 km) and Knowsley Hall (7.9 km).