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Bromsgrove Hotel & Spa

Expedia.comUS$44*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$86*
US$44*
Great Deal
US$45*
US$45*
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Bromsgrove Hotel & Spa
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1,174 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
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Stourbridge, United Kingdom
Reviewed yesterday NEW

Beware they charge for using the car park and fine heavily if not paid. The signs are not clear. I have written to complain but they haven't bothered to reply. The reception & food are fine. Very handy location.

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Helpful?
Thank Alan25252525
Reviewed yesterday NEWvia mobile

The hotel is good with a nice pool and good gym facilities. The family room is spacious with two double beds. The only let down is the food and the very slow service. Some of the staff are very nice and friendly but some are ignorant and don't know what it means to be friendly and prioritize the customer needs....

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Helpful?
Thank John G
Paris, France
Reviewed 5 days ago NEW

Outrageous parking charges and Hefty fines for your Dinner guests and business clients if they do not realise they have to pay parking charge for dining there or just a meeting, found it very embarrassing, also the Hotel is now charging £7.50 per 24 hour Wi-Fi in your room, to squeeze more revenue (previously Free as with other Hotels in...

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Helpful?
Thank diamond797
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi There, Thank you for filling the online review following your stay. I am glad you found the room to your liking. In reference to car park we have made sure that there is plenty of signs around the car park warning customers that there is a charge for car parking however do apologies if you found it embarrassing. Thank...

Reviewed 6 days ago NEW

We elected to stay here because of a nearby military reunion. The hotel appeared ideal despite the additional £10 per night per dog, and the £5 charge for parking in the hotel car park. The extra £7 for wi-fi in the room was not used because the 'free' wi-fi in the lobby didn't work and therefore it was assumed neither...

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Helpful?
Thank Deni D
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi, Thanks for your feedback. I am sorry to hear that the children who were attending the wedding were causing so much noise and great to hear that the manager who spoke to you resolved the issue. Kind Regards Rama Manager

Somerset
Reviewed 1 week ago NEW

Hotel is tired, which is not the end of the world but the staff (most not all) really don't seem to give a damn. Receptionists are particularly rude. Though the restaurant staff were very friendly and helpful. Sadly I would not choose to return as the receptionists were awful. In room wifi, which has to be paid for is painfully...

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Helpful?
Thank SquelchSomerset
Reviewed 1 week ago via mobile

Stayed one night and that was enough. Previously a Hilton and all they have done is change the name - rooms old and staid and from the 1980's. They charged for parking and shockingly for wifi in your room - £7:50 per device ! Even London hotels don't do that

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Helpful?
Thank Harryg1
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Harryg1, Thanks for your feedback following your stay at the Bromsgrove hotel and Spa. I am disappointed in reading your feedback.The WIFI is free in all public area's should the customer choose to sit in the bar and lounge and there is an option of 2 times 20 minutes free to use in all bedrooms which gives the customer...

Reviewed 1 week ago via mobile

Checking in, the reception staff are very friendly but check in takes a long time compared to other hotels. Only one staff on at peak check in times! It is £7 per device per 24 hours to get WIFI in your room which I think is extortionate! Two people staying in a room with a phone and laptop each will...

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Helpful?
1Thank Lorcan K
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi there, Thank you for your feedback online. I am really happy to read you found all the staff helpful and polite. I shall certainly take your feedback on board with regards to check in with my Front office manager and do apologise. In reference to WIFI it is complimentary in the bar/lounge area should the customer use free WIFI...

South coast
Reviewed 1 week ago

Was a Hilton hotel a year or two ago but seems to be going down hill a little since being taken over. The staff are the same friendly, polite people but the general appearance of the hotel is beginning to look a little shabby. The rooms have nice clean bedding and towels but limited wifi, 20 mins free per device...

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Helpful?
Thank barrossa
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi There, Thank you for your feedback. I shall certainly pass on your feedback to all the relevant department but I am glad to hear you found the room to your liking. Why not look on our websites as there some deals online for future dates. Thank you once again. Kind Regards Rama

Royal Wootton Bassett, United Kingdom
Reviewed 2 weeks ago

Working in Bromsgrove and the Bromsgrove hotel was ideally located and within budget. This hotel used to be owned and run by Hilton. Apart from the cheap sign over the foyer and references to Brittania hotels, it looks exactly the same as a Hilton. I am sure I have stayed here before when it was a Hilton. First impressions when...

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Helpful?
1Thank Matt J
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Matt J, Thank you for your online review and I shall certainly take on board the feedback you have provided. I am glad to hear the staff were friendly and helpful and I shall certainly pass on your feedback to the entire hotel team. Once again thank you for your feedback. Kind Regards Rama Mallya Manager

Epping, United Kingdom
Reviewed 2 weeks ago

I consider our stay here to have been very good value indeed. The room was clean and fresh (although the bathroom was a little dated - but still clean). It was a good size twin room, with two double beds. The television was a reasonable size, although the room tended to make it look a little smaller than it actually...

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Helpful?
Thank Robin D
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Robin D, Thank you for your review. I am extremely happy to read your feedback and I shall ensure your feedback is passed to the entire team at the hotel. Why not visit our websites as there is some great deals online and don't forget your costume the next time you stay with us. Kind Regards Rama Mallya Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just 20 minutes from Birmingham Airport, the Bromsgrove Hotel & Spa offers an ideal location to explore the heart of England. Located half a mile from the M5 and M42, the hotel provides access to the beautiful Cotswolds region, Birmingham city center and shopping areas and picturesque Stratford-upon-Avon. With a bar, restaurant and Java coffee shop, 60ft indoor heated pool, fitness center and nearby golf course available, you may choose to simply relax and unwind at the hotel and the surrounding area. ... more   less 

Additional Information about Bromsgrove Hotel & Spa

Address: Birmingham Road, Bromsgrove B61 0JB, England (Formerly Hilton Birmingham Bromsgrove)
Region: United Kingdom > England > Worcestershire > Bromsgrove
Price Range: €42 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bromsgrove Hotel & Spa 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Bromsgrove Hilton International
Hilton Bromsgrove
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Questions & Answers

Here's what travellers have asked, with answers from Bromsgrove Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from Bromsgrove Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if any rooms have been refurbished”
SquelchSomerset, 23 May 2017 | Read review
“Having a room on the Ground Floor was very helpful - and the leisure centre was at the end of the corridor.”
262robind, 12 May 2017 | Read review
“Can't recommend this place highly enough.We had a ground floor room near the swimming pool.No noise whatsoever!”
christinemQ7844SL, 23 Apr 2017 | Read review
“Check who is in the pool before use. Do not tip via bank card.”
STEVEN577333, 19 Apr 2017 | Read review
“Try another hotel!!”
Australia1959, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$44* /night
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Prices are for 1 room, 2 adults
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