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Macdonald Crutherland House

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Traveller (222)
Room & Suite (74)
Dining (18)
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Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“spa break”(44 reviews)
“lovely grounds”(21 reviews)
“spa facilities”(38 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,533)
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1,525 results
Traveller rating
526
463
270
171
95
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526
463
270
171
95
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All reviewsspa breaklovely groundsspa facilitiessauna and steam roomon arrivallovely hotelrelaxing stayan overnight staybed and breakfastevening mealwedding receptionexecutive roomwedding venuefollowing morningrestaurant stafffamily roomtreatment
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11 - 15 of 1,525 reviews
Reviewed 3 weeks ago via mobile

Met with friends for drinks and food before the theatre. Food was outstanding and lady behind bar was extremely helpful, approachable and funny. We met the manager of the hotel who ensured our meal was ok, which I thought was a lovely gesture. Grounds are...More

Thank Jennifer M
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 2 weeks ago

Dear Guest Thank you for choosing the Macdonald Crutherland House during your stay in East Kilbride. I am delighted to hear your comments regarding your food and drinks in the cocktail bar & helpful service from the team. We hope to see you back in...More

Reviewed 4 weeks ago

I was in the hotel at the weekend and although I partly agree with some of the previous comments I do not think they need moaned about. it was busy and the only issue was lack of staff as you could see they were trying....More

Thank _gillian_sommers
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 2 weeks ago

Dear Guest, Thank you so much for making Macdonald Crutherland House your residence of choice when visiting East Kilbride. I am particularly pleased with your feedback about our Team, you can rest assured that I will share you review with them. Kind Regards, Andrew Carse...More

Reviewed 4 weeks ago via mobile

I agree with the review from Jill below. The understaffed "cocktail bar" where you couldn't see the bar fir dirty glasses and half empty plates of food was shocking and had tables and chairs shoved anywhere. Two girls behind the bar seemed more intent cutting...More

1  Thank Stewart E
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 4 weeks ago

Dear Guest, I am saddened to hear your stay with us didn’t go as planned. This is not our usual feedback so this is disappointing for us. We take comments such as these very seriously. Rest assured, these has been documented and forwarded to the...More

Reviewed 4 weeks ago via mobile

Well it started ok when we arrived on Friday a very nice quaint relaxing hotel Went down for breakfast which was really good service 👍we had our day out Come back to the bar for a quiet drink to people arguing shouting and swearing Which...More

2  Thank John B
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 4 weeks ago

Dear Guest, I am shocked to read your review of your recent stay with us. As you can see from our past reviews this is far from our usual feedback. I do hope this wont put you off returning to the hotel. Please contact me...More

Reviewed 15 May 2018 via mobile

We have just returned from a lovely family weekend. Everything was lovely, Viktor on reception was so helpful and welcoming. The hotel is set in beautiful grounds a couple of miles from East Kilbride. We had 3 rooms, all spacious and clean. The Elemis toiletries...More

1  Thank Shazanne
Response from acarse903010, Front Office Manager at Macdonald Crutherland HouseResponded 4 weeks ago

Dear Guest, This is exactly the feedback our great team here aim for and they will be as delighted as I am to read your feedback. We have a great team here at Macdonald Crutherland House who truly care about our guests experience with us....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$93 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (222)
Room & Suite (74)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Steven G
11 September 2017|
AnswerShow all 17 answers
Response from Jamespatric | Reviewed this property |
I found the food and drinks in the lounge to be reasonable priced. Furthermore the service and attention to detail was excellent. 👍🏻
1
Vote
MarjoryToner
8 January 2017|
AnswerShow all 6 answers
Response from RSH_Wales | Reviewed this property |
There is a lift. However if you go down the corridor next to reception there are stairs before the lift. Go through the lounge opposite reception then turn right down the side of the restaurant and you get to the lift... More
1
Vote
Mags562013
5 September 2016|
AnswerShow all 2 answers
Response from Samantha S | Reviewed this property |
Sorry I never replied sooner. No didn't go in the end was so disgusted by the hotels service.
0
Votes
Room Tips
"Make sure you don’t get room 103!"
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"Stayed on ground floor and it overlooked car park"
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"Always ask if you dont ask you dont get"
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"Ours was outside the lift so very noisy and kids ran up and down the corridor."
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