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Macdonald Crutherland House

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Macdonald Crutherland House
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1,354 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Crutherland House
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Showing 1,349: English reviews
Reviewed 18 January 2017 via mobile

If you want individual attention for a special birthday or event this hotel has everything you could possibly ask for. My husband and I could not have received better attention anywhere. Staff were excellent from check in, house keeping/deputy manager/dining room and breakfast served with friendly and professional staff. Nothing is too much for this beautiful hotel and staff to...

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1Thank Petalura
Tej W, General Manager at Macdonald Crutherland House, responded to this review

Dear Petalura Thank you for your recent review and for choosing Crutherland House to celebrate the special occasion. I am very pleased to hear that you had such a brilliant stay with us, and enjoyed all our facilities and service. I shall pass on your compliments to the team. We look forward to welcoming you back to Crutherland House. Kindest...

motherwell
Reviewed 15 January 2017

Despite more than a few blips with meals had a wonderful experience. Rooms spotless and comfortable. Spa area very good though could do with more loungers. Would like to thank Jamie for his excellent service. What a great asset!! He went beyond his duty to give our party a very enjoyable stay.

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4Thank elizaMotherwell
Tej W, General Manager at Macdonald Crutherland House, responded to this review

Dear elizaMotherwell Thank you for your recent review I am pleased to hear that you enjoyed your stay with us. Jamie is delighted to hear that he has been recognized for his efforts. We look forward to welcoming you back to Crutherland House. Kindest regards Tej

Glasgow
Reviewed 9 January 2017

The wedding we were attending was scheduled before being able to check in to our room, on arrival reception staff confirmed we could get checked in, it was a surprise to check in before the start of the wedding and not having to do this between the wedding and meal..... a great start, check in was good with all relevant...

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2Thank PacoGlasgow
Tej W, General Manager at Macdonald Crutherland House, responded to this review

Dear PacoGlasgow Thank you very much for taking the time and sending us your feedback. I am sorry to hear your comments about the cleanliness of the rooms which I have personally discussed with the house keeping team. I am sorry if you felt that you were put in a separate room as part of the wedding package, this is...

Hamilton
Reviewed 8 January 2017

This was a very pleasant stay for a short break. The location was very rural but near a large town. The room was very comfortable and the menu at dinner was very good. The food was excellent and suits all tastes. I would have no hesitation in recommending this h o t e l as the leisure facilities were very...

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2Thank jeanieairdj
Tej W, General Manager at Macdonald Crutherland House, responded to this review

Dear jeanieairdj Thank you for the review I am very pleased to hear that you had a wonderful stay with us and enjoyed our facilities especially our breakfast offerings. We look forward to welcoming you back to Crutherland House. Kindest regards Tej

Wishaw, United Kingdom
Reviewed 8 January 2017

Nine family members chose the Crutherland for our annual family dinner post the New Year festivities. We found the staff very helpful and the quiet time with access to leisure facilities ideal for a relaxing period. The dinner was very enjoyable with the restaurant staff helpfully responding to our questions. The breakfast was extensive, as you would expect, and the...

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2Thank AckyMitch
Tej W, General Manager at Macdonald Crutherland House, responded to this review

Dear AckyMitch Thank you for your recent review it is good to hear that you had a wonderful visit to us and enjoyed our food and service from the restaurant. I have passed on complements to the team. We look forward to welcoming you back to Crutherland House in the future. Kindest regards Tej

Sheffield, United Kingdom
Reviewed 5 January 2017

Family of 10 of us stayed for 2 nights over New Year. I have stayed at many Macdonald Hotels and have never been disappointed. This stay was no exception. The staff were all efficient and friendly, accommodation and food excellent and New Years Eve was glorious. Such attention to detail, such a fine occasion with no expense spared on the...

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2Thank ctas2016
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear ctas2016, many thanks for providing us with such fantastic feedback after recently staying us for a two night stay over Hogmanay with your family of 10 over a two night stay at Macdonald Crutherland House Hotel. I am truly delighted to hear that you all enjoyed your stay with us and in particular the black tie gala dinner. We...

Reviewed 4 January 2017 via mobile

My husband and I left our kids with the Grandparents and spent NYE at Crutherland House. Everything exceeded expectations. The staff were exceptionally welcoming throughout our time there. The swimming pool and spa facilities are larger, and so more relaxing, than you'd expect. Our room (n.1) was well proportioned. We attended a black tie event in the hotel for New...

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1Thank Ruth B
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear Ruth B, many thanks for providing us with such fantastic feedback after recently attending the black tie gala dinner on Hogmanay at Macdonald Crutherland House Hotel. I am truly delighted to hear that you and your husband had a fantastic evening and we hope to have the pleasure of welcoming you back once again to this years Hogmanay celebrations...

Aberdeen, United Kingdom
Reviewed 4 January 2017 via mobile

Unfortunately we stayed here for a short stop over en route to England. To our disappointment the bed sheets were dirty and the sink was blocked. When we complained we were told the sink was slow draining and if we were still unhappy they would send somebody in the morning! As we were checking out at 11am the next day....

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Thank SuzeMcD
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear SuzeMcD, Thank you for taking the time to provide us with your feedback after recently having stayed with us at Macdonald Crutherland House Hotel. I am truly sorry to hear that you found the bed sheets were dirty and the sink was blocked. Our normal procedure would have been in the very first instance to offer you a room...

Glasgow, United Kingdom
Reviewed 29 December 2016 via mobile

My daughter and I stayed last night 27th December 2016 , very very poor , spent an hour at the pool and when we got back to the room the toilet almost overflowed called reception they sent someone right away to fix it , chap turned up in a suit white shirt and tie and a plunger 10 mins later...

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Thank Shirley F
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear Shirley F, Thank you for your feedback on Tripadvisor. I am sorry that your toilet became blocked when you returned from the swimming pool but note that my duty manager addressed this within ten minutes of your request. As mentioned to you on the telephone, we unfortunately had two members of the team who were not feeling well and...

Scotland
Reviewed 26 December 2016 via mobile

Stayed here for Christmas with family. Meal was good & staff attentive. Bedroom spacious although feels a bit old fashioned & the marks on the wall say it's time for a freshen up. Comfiest beds ever!!! Tried to order room service at 9.55pm for my daughter who was starving to be told that the chefs had gone home early since...

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Thank Nicole1906
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear Nicole1906, Many thanks for providing us with your feedback after having stayed with us for Christmas and I am delighted to hear that you enjoyed the food and that my team were all attentive throughout your stay with us. I am however sorry to hear that whilst your bedroom was spacious and with the comfiest beds ever, your felt...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about Macdonald Crutherland House

Address: Strathaven Road, East Kilbride G75 0QJ, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range: €85 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Crutherland House 4*
Number of rooms: 75
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Also Known As:
Macdonald Crutherland House Hotel East Kilbride
Macdonald Crutherland Hotel
Macdonald Crutherland East Kilbride
Macdonald Crutherland House East Kilbride, Scotland
Hotel Style:
#1 Green Hotel in East Kilbride
#4 Family Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Crutherland House staff and other travellers.
3 questions
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Questions? Get answers from Macdonald Crutherland House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for front room”
 of 5 bubbles gateway72, 17 Feb 2017 | Read review
“We didn't stay overnight we just had a meal in the restaurant”
 of 5 bubbles 345sheilam, 14 Feb 2017 | Read review
“In winter doesnt matter as is dark early”
 of 5 bubbles elizaMotherwell, 15 Jan 2017 | Read review
“Request a clean room”
 of 5 bubbles PacoGlasgow, 9 Jan 2017 | Read review
“This hotel is also suitable for people with mobility problems.”
 of 5 bubbles jeanieairdj, 8 Jan 2017 | Read review
5 of 5