We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Zurich Airport Messe

Traveller (349)
Room & Suite (147)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Novotel Zurich Airport Messe is proud to be part of AccorHotels and offers 255 air conditioned rooms with free W-LAN in all hotel areas. Enjoy lunch or dinner in our Gourmetbar with international kitchen prepared from local products. Our sumptuous breakfast buffet is really something you should not miss. The hotel is located in the upcoming Glattpark area north of Zurich, just 4 km from Zurich International Airport. Tram stop right in front of the hotel with direct connection to the city center or airport - or just take our free Airport shuttle when arriving or departing. See you hopefully soon.
Read more
Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS

Location

Full view
40Car recommended
Grade: 40 out of 100
37Restaurantswithin 1 km
3Attractionswithin 1 km
1,250Reviews
404Photos
37Q+A
71Room tips
Traveller rating
  • 267
  • 574
  • 258
  • 87
  • 64
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Customer service is very bad. They can not even provide you with simple plates on demand in room. Room service was so horrible. The room size and cleanliness was nice but very difficult to find main gate. Moreover the parking is pathetic. Very narrow pavement towards basement
Read more
Review collected in partnership with Accorhotels.com
Response from MaKoller, General Manager at Novotel Zurich Airport Messe
Responded 5 days ago
Dear Guest, I'm very sorry that we have not been able to meet your expectations during your past stay with us. I take your feedback very serious and will review the room service situation with my team. Concerning the car park I have to mention that the entrance is a bit of a challenge - however it is clearly in line with all standards and regulations. Furthermore our hotel also offers an exterior carpark which is easier to access. Kind regards, Markus Koller
Read more
So the check-in was easy, the breakfast was good, as was the room service chicken teriyaki burger. Buuuut the bed and pillows and cover were some of the least comfortable I have ever slept in. And hotel rooms are mainly about sleeping when you’re on business. And most of the
Read more
Response from MaKoller, General Manager at Novotel Zurich Airport Messe
Responded 2 days ago
Dear Guest, thank you very much for staying with us and taking the time share your impressions about our hotel and services. I am very sorry that we have not fully met your expectations, but took well note of all the points mentioned. I am sure your feedback will enable us to improve for the future. Best regards, Markus Koller
Read more
Excellent stay before à long flight To Australie everything was perfect the bedroom was very clean this is What you expect from novotel the staff in the bar was very helpful the check in and check out was very fast
Read more
Review collected in partnership with Accorhotels.com
Response from MaKoller, General Manager at Novotel Zurich Airport Messe
Responded 6 days ago
Dear Guest, thank you so much for choosing to stay with us at Novotel Zurich Airport Messe and your very kind feedback. I hope you had a wonderful time in Australia and we have the opportunity to welcome you back to our hotel very soon again. Best regards, Markus Koller
Read more
As usual, very good service as expected. Hotel is very convenient for family. We usually stay in Novotel as it is not too far from aiport, they do provide family rooms and have a very good service. Thanks
Read more
Review collected in partnership with Accorhotels.com
Response from MaKoller, General Manager at Novotel Zurich Airport Messe
Responded 2 weeks ago
Dear Guest, thank you very much for being our loyal customer here at Novotel Zurich Airport Messe and your excellent feedback. Together with all the crew I'm looking forward to welcome you back again very soon. Best regards, Markus Koller
Read more
I stay at this hotel quite frequently or business purposes and it has become like a home from home. The staff are all friendly and efficient, the rooms and beds are comfortable and the location is perfect. There are occasional issues - last time I stayed there was a large group
Read more
Review collected in partnership with Accorhotels.com
Response from MaKoller, General Manager at Novotel Zurich Airport Messe
Responded 2 weeks ago
Dear Guest, thank you very much for loyalty and very kind feedback. I'm very happy that you have found your second home with us at Novotel Zurich Airport Messe. I'm really sorry for the technical problems which occured with the elevators. We have resolved the problem in the meantime. I'm looking forward to welcome you back again very soon, best regards, Markus Koller
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Street view
Photo provided by managementNovotel Zurich Airport Messe
Standard Room
A Room with a View.
Und wenn nicht einmal gesaugt wurde...
PreviousNext
12345630
From the airport take tram no 10 and exit after 5 stops and will take you around 7 minutes, to the city center its around 25 minutes. Regarding the rooms and bathrooms,just right for 2 adults.Plain staff.
0 votes
Hi. The jurney will take around 45min from the hotel. and if you buy the day ticket around £36 RETURN FOR WHOLE FAMILY. You can use the same ticket next day. available for 24hrs with unlimited traveling. Please review the link blow to find the right train time. The tram is right outside the hotel under 100yards away. The tram station for fifa museum is Seestrasse. sbb.ch/en/buying/pages/fahrplan/fahrplan.xhtml I hope it was helpful. Max
1 vote
Show all answers
Hi please provide email of the reservation desk,
What time is the free shuttle bus from the airport around 3pm on Wednesday 23rd May
Around 15.10
0 votes
Show all answers
From what I know yes, they have a shuttle from the Airport. My advise would be to contact them before and let them know. Daniel
1 vote
Show all answers
PreviousNext
1234568
"No A/C in the rooms."
"Family room"
"Ask for a renovated room and make sure it has been cleaned."
"Rooms with parking view."
"Ask for rooms on top floor : it is quiter"
PreviousNext
12345615
PRICE RANGE
US$99 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel zurich airport messe hotel glattbruggnovotel hotel glattbruggnovotel glattbruggglattbrugg novotel
LOCATION
SwitzerlandCanton of ZurichZurichOpfikon
NUMBER OF ROOMS
255
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing