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Comfort Inn Sunderland

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Timber Beach Rd, Sunderland SR5 3XG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$76
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Free cancellation until 01/09/21
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US$76
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Free cancellation until 01/09/21
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US$76
US$68
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (4)
Room & Suite (36)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 10 hotels in Sunderland
Location
Cleanliness
Service
Value
Travellers' Choice
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Room features
Housekeeping
Good to know
HOTEL CLASS
29Reviews8Q+A3Room tips
Traveller rating
  • 10
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  • 7
  • 1
  • 1
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Popular mentions
C Nichol wrote a review Jul 2020
1 contribution
Having received the standard response from the hotel, i.e. "Please revisit and we will try harder.", I sent the following email but received no reply. Thank you for your prompt response and I wish to stress that my critical comments were NOT directed at the Comfort Inn staff. My wife and I found all members of staff without exception to be chatty, friendly and helpful. It is such a shame that they were let down by sub-standard accommodation. You must be aware that the hotel is in dire need of a major refurbishment? We stayed at these premises when they were a Premier Inn and nothing has changed, except for signs of wear and tear that have not been addressed. We were allocated Room 19 and noted the following problems:- 1. A massive stain on the ceiling, above the bed. It looked as though the room above had been flooded. 2. The non-slip surface of the bath was worn, so that it looked dirty. Before we used the bath, we felt we should rub antibacterial gel on the area and rinse it off with boiling water. 3. The trim under the basin was worn and disintegrating. 4. There are marks and chipped paintwork, throughout the room. 5. Whilst eating our packed breakfast on Wednesday morning, a wood louse ran out from under the bed and disappeared again, before I could dispose of it. This made us feel extremely uncomfortable. 6. The external areas of the hotel are dirty and littered. Our stay at this hotel is not an experience that we will repeat. We are extremely disappointed with the standard of the premises but appreciate the efforts of the staff there, who tried to make the best of poor accommodation.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Take an insecticide spray to deal with wood lice in the room.
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 19 Jul 2020
Hi, Thank you for your review following your stay. As you can imagine, we are restricted on our maintenance team due to Covid 19, so the slight mark on ceiling can’t be painted until team feel it safe to come back. As for the wood lice, we have to keep windows open when we enter room to help air the room out, yet again to ensure it airs properly before we enter rooms to clean these, so the likes of little bugs would come in like it does in peoples homes. Throughout your 7 days of staying with us, none of these issues were mentioned and if it was, we could have looked at moving you both, to another room. The property is obviously not for you so we wish you all luck in future.
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Aidan Field wrote a review May 2020
Durham, United Kingdom44 contributions9 helpful votes
Great Place To Stay Over If It For 1 Night Or 1 Week Nice Comfy Clean Beds, Clean Room And Bathroom Everthing You Need In Room If Not They Have At Reception! Lovely And Close To A Restaurant And Bar Next Door And Very Short Ride To Sunderland City Centre! Plenty Of Car Parking Spaces And Very Helpful And Welcoming Hotel Staff! Very Good Value For Money! 5 STARS *****
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Date of stay: September 2019Trip type: Travelled as a couple
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 19 Jul 2020
Hi Aidan, Thank you for your lovely review. We look forward to seeing you again soon
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Tilt-scale-gyro wrote a review Feb 2020
Pitmedden, United Kingdom309 contributions151 helpful votes
This was a Premier Inn once, you can tell from the purple everywhere. Our room was spacious and the beds comfortable. The front desk was pleasant and helpful. The price was right and there were plenty of parking spaces.
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Date of stay: February 2020
Rooms
Location
Service
1 Helpful vote
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 19 Jul 2020
Hi, Thank you for your review. We look forward to seeing you again soon
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TheTyke186299 wrote a review Jan 2020
Southampton, United Kingdom134 contributions53 helpful votes
Down by the river this accommodation is quiet and friendly with plenty of parking and nearby supermarkets. Fairly central location. Comfortable beds, spacious rooms and good value. Will use again. Recommended for those on a tight budget.
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Date of stay: December 2019Trip type: Travelled on business
1 Helpful vote
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 12 Jan 2021
Hi, Thank you for your review. We look forward to seeing you again soon
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eddymaya wrote a review Jan 2020
York, United Kingdom973 contributions460 helpful votes
The Comfort Inn us a good choice if you're looking for a low cost place to stay near the Stadium of Light. It's nowhere fancy but it clean and comfortable. Until fairly recently it was a Premier Inn and not much has changed since the rebranding so you know what you're getting. As sone other reviews have pointed out, breakfast isn't great but to be fair what do you expect for £40 a night?
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Date of stay: January 2020Trip type: Travelled as a couple
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 12 Jan 2021
Hi Eddy, Thank you for your review. We look forward to seeing you again soon
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PRICE RANGE
US$42 - US$60 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearSunderland
NUMBER OF ROOMS
63
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Frequently Asked Questions about Comfort Inn Sunderland
Which popular attractions are close to Comfort Inn Sunderland?
Nearby attractions include The Strategy (1.0 km), Northern Spire Bridge (0.4 km), and Riverside Bowling (0.3 km).
What are some of the property amenities at Comfort Inn Sunderland?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Is parking available at Comfort Inn Sunderland?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Sunderland?
Conveniently located restaurants include Liberty Brown, The Palm, and Wildernest.
Are there any historical sites close to Comfort Inn Sunderland?
Many travellers enjoy visiting Washington Old Hall (5.8 km) and St Paul's Monastery, Jarrow (7.4 km).