I had a 2-person room booked, but 1 person unexpectedly couldn´t come. I had already paid with a no refund option and it was only a few days until my arrival, but as I explained the situation, they agreed to fully refund me anyway.
We stayed at the Valtion hotel last year during our visit to Imatra and it was terrible so this year we decided to try somewhere else and chose the Hotel Rento. We were not disappointed at all. The staff are so friendly and welcoming, they could not do enough for us, extra hangars, ironing board and so on they were fantastic.It is a three minute drive to the main shopping area around Prisma and City market and only six minutes to the Imatrankoski (which i disagree is quite far as there is nothing in the centre nowadays). The rooms are very comfortable, clean (more than could be said for the Valtion) and well serviced daily. The breakfast catered for all tastes, from cold buffet, porridge to sausage, eggs and occasionally bacon. We had a fantastic stay, made all the more enjoyable by staff who wanted us to have a great stay. Many thanks to all of you.…
Warm welcome, professional approach. The receptionist gave the detailed information about the hotel, all services available, asked if we need advice regarding Imatra, what to see, where to eat. Very spacious and clean room with a terrace(superior category). Comfortable bed, nice light fixtures. Good breakfast. There is a sauna, but we did not use it. There is no reason not to come back for the third time, whenever we stay overnight in town.
Very average hotel quite far outside of the town. The rooms where clean and silent which might be thet we were just a few poeple staying there. Breakfast could be considered poor with very few options served.
Absolutely quite and modern designed hotel, everything is clean, new and nice, great sauna and good breakfast. Amazing roots for the walk just out of the door. Will be coming back for sure! Thanks a lot! My best regards to Nelli, very beautiful and service oriented professional, explained where to go for a walk and booked a perfect restaurant for our company which we enjoyed pretty much.
I enjoyed my stay in this hotel. It was clean and the hotel looked quite new. Staff of the hotel was helpful and friendly. Hotel had free (and the fastest) WiFi (I have seen in hotels) and free parking. You need the parking (or the car), cause it's a bit far from the city center and the places you might want to see in Imatra. Hotel location is very peaceful. There is a football field close to the hotel, but that's not a problem, because there's no place to go to after the game (unless this is the problem). There is demanding 21 hole disc golf course right outside the hotel (hole 14).
A very good hotel for a one night stay. GOOD: - Free car parking, - Free wi-fi internet in room with good speed, - Nice breakfast with omelet, sausages, vegetables, cheese and ham, juices etc., - Good rooms with new, modern furniture. BAD: - Check in is until 22.00, if you arrive later, contact reception, so they will leave your key in a safe box near the back enhance, and they will tell you the password, - It was cold in the room, - The cleaning was not perfect, we found some hair on linens, - Breakfast is until 10.00, we came at 9.00, but all the juices had been finished, and were not replenished by personnel.
Good place for stay in Imatra: not so far from center, on the way to Imatran Kylpyla. Large free parking space, free wifi, friendly staff Unfortunately the restuarant was closed when I arrived at 9PM but I was guided to the nearest restaurant by the receptionist.