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We decided to stay in this hotel about 20 minutes outside of Copenhagen rather than try to find a place in downtown Copenhagen, which can be noisy and expensive. What a delight this place was! We arrived a few hours before check-in time but the...More
I found the room I stayed in very cold. Staff said they would look after a radiator but they never get back.
I asked for a 2h later check-out and it was not possible as a courtesy but they asked me to pay 200kr Extra....More
Response from FIRST_Hotel_Marina | Property representative |
Yes - and no. As we are an old hotel we are always aiming to keep up to date with our hotel, and as it is now we work hard on renovating our hotel in steps. Unfortunately it is not a cheap project, and we... More
Yes - and no. As we are an old hotel we are always aiming to keep up to date with our hotel, and as it is now we work hard on renovating our hotel in steps. Unfortunately it is not a cheap project, and we therefore need to take it a little at a time.
When it comes to our hotel, and our values, we are fully aware that we do not offer a five star luxury facility, but what we do offer is a service-minded and welcoming hotel. Easy to access, great employees with a fantastic mindset and service gene, wonderful location.
So overall, we agree that a helping hand here and there might be needed to make our hotel shine - but we are getting a little closer everyday.
Should you wish to stay in a hotel that feels like home - then come visit us. We would be glad to open our arms and welcome you all!