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Novotel Bangkok IMPACT

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325 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Singapore
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 July 2015

Efficient and clean hotel located next to Impact Arena convention center. Many eating options around the area though this area is not near downtown Bangkok. About 30 mins away from Don Mueng airport. The best option if staying near the Impact Arena convention center is important.

Helpful?
Thank mybeagle2003
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear mybeagle2003, My name is Fraser and I’m the General Manager at Novotel Bangkok IMPACT. Thank you very much for your great comments. We look forward to welcoming you again very soon. Should you need any information, please do not hesitate to contact the hotel or myself directly. With warm regards, Fraser McKenzie General Manager More 

Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2015 via mobile

A nice hotel with a good hotel ambience. If you are attending an event at Impact Arena, Bangkok, this is the place to stay. A lot of eateries around the location and easy accessibility. The restaurant in the hotel also serves good buffet.

Helpful?
Thank FSixx
NovotelBKKImpact, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear FSixx, My name is Fraser, I'm the General Manager at Novotel Bangkok IMPACT. Thank you for choosing to stay with us again and for the great review of our hotel! We are glad that everything went well. The team and I hope to see you again very soon for another event at IMPACT. Sincerely, Fraser McKenzie General Manager More 

California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2015

The purpose of my stay was for a convenient location to attend the BodySlam concert at LakeSide Muang Thong Thani (Impact area). Upon check in (as I had requested), the receptionist told me that she put me in a room overlooking the concert area. The venue was about a 5 minute walk from the hotel. The location, staff, room, room... More 

Helpful?
Thank Jimmy_J_Tango
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear David S, My name is Fraser, I'm the General Manager at Novotel Bangkok IMPACT. Thank you for choosing to stay with us and for the great review of our hotel! We are glad that everything went well. The team and I hope to see you again very soon for another Bodyslam concert. Sincerely, Fraser McKenzie General Manager More 

Singapore, Singapore
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 June 2015 via mobile

Attended a concert 2 weekends ago and due to the distance of the venue from central bangkok, made the decision to stay in this hotel which was a 5 mins walk to the venue. Hotel was clean and efficient and room was comfortable enough for the price paid. Staff was efficient and polite. Would stay here again if I'm ever... More 

Helpful?
Thank An J
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear An J, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. I appreciate your comments regarding your stay, please trust that I have shared your comments with all concerned departments. I do apologize for any inconvenience caused while staying with us. I am certain that this feedback will serve as a sharp reminder to continuously... More 

Pattaya, Thailand
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 June 2015

IMPACT exhibition center is at rather remote location outside Bangkok, hence it's important to have the hotel with full facilities set - and Novotel does it great. I would strongly recommend to book the room with executive benefits or a suite that also includes those, in order to make use of their great and delicious buffet breakfast at the lounge,... More 

Helpful?
Thank Victor K
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Victor K, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you so very much for your great recommendation and amazing feedback. We are very pleased you enjoyed our location and the hospitality provided by our staff. We look forward to welcoming you again very soon. With warm regards, Fraser McKenzie General Manager More 

1 review
Reviewed 3 June 2015

Hotel staff at all levels I met are polite, friendly and helpful. Storage room is provided on ground floor for bulky sport equipment (e.g. golf bags) storage to do away with moving the gear from guest room to ground floor and vice versa daily. A similar class hotel in Pattaya doesn't have this facility. Two supervisory staff at the restaurant... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Edmond L
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Edmond L, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for the great review of our hotel. Please trust that I have shared your comments with the Team and especially Claire, our F&B Manager in charge of service. I am very pleased that you enjoyed your stay and hope to see you... More 

Pittsburgh, Pennsylvania, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2015

The hotel is really nice and comfortable. It is a great location for special events held at the arena and surrounding properties but not recommended for getting into Bangkok. The only reason why I gave a 3 rating instead of 5 is because when the concierge called us a cab the driver covered up the meter and tried to charge... More 

Helpful?
Thank aos123
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear aos123, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. I understand from your comments that your stay was pleasant despite the lack of regulation and control of taxi services in Thailand. I could not agree more; this issue has been well documented in the press and is a constant source of inconvenience to our... More 

Hanoi
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2015 via mobile

I have meetings in Impact Convention Center and this is the best choice. You have walking distance to your work place. Other than that the hotel facility is quite adequate. They have an indoor pool, gym. A few restaurants. The Italian one next to the Gym is pretty good. The one on the Mezzanine floor is better if you order... More 

Helpful?
Thank duongthuylinh
FMcKenzie, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear duongthuylinh, My name is Fraser and I'm the General Manager at Novotel Bangkok IMPACT. Thank you for the great review of our hotel. I also noticed that there is room for improvement in some areas and I would like to thank you for bringing it to my attention. Please trust that I have shared this with concerned departments and... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Novotel Bangkok IMPACT

Address: 94 Popular Road | Banmai Subdistrict, Pak Kret 11120, Thailand
Region: Thailand > Nonthaburi Province > Pak Kret
Price Range: €72 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok IMPACT 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Novotel Bangkok Impact Hotel Nonthaburi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok IMPACT staff and other travellers.
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Questions? Get answers from Novotel Bangkok IMPACT staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are a bit small so if you need space, may opt for more than standard room is a bit tight for two.”
 of 5 bubbles marisac862, 5 Nov 2016 | Read review
“I booked my room on line in advance. Everything went smoothly”
 of 5 bubbles karlistotlesc, 17 May 2016 | Read review
“Suite ar excellent and afordable. not like in Bangkok”
 of 5 bubbles benoits901, 6 May 2016 | Read review
“Take higher floors. Good enough view.”
 of 5 bubbles ARJ07, 16 Apr 2016 | Read review
“It was completely booked, but I couldn't tell. There was hardly any noise on my floor (10th).”
 of 5 bubbles DrJ2000, 6 Mar 2016 | Read review
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