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The customer service at this hacienda is so appalling that I have finally felt compelled to write my first-ever TripAdvisor review. As others have mentioned, the location is beautiful, but the grounds are not properly maintained and there appears to be a general lack of...More
You arrive there and first impression is amazing with the beautiful scenery and the colonial ambience. However, once you start experiencing the quality of its services, starting from the receptionsts, it becomes disappointing, especially in the event something requires extra attention be prepared to sort...More
This old gold smelting hacienda has been converted into a hotel. The setting is very nice at the bottom of basalt clifs. The old structures are being restored but the bad thing is that additions to the buildings are made with bad taste. There are...More
We got to the hotel around 7 PM, the receptionist wasn't very nice or helpful. we asked about tours and they had almost no information. We went to have dinner and we sat on the patio. There was another table seated close to us. After...More
Once you pass The Prismas Basálticos, you are near the best location in town to stay. You can enjoy the tour over the place to know the passageways and even get to a small waterfall. There was a wedding when I stayed, so you can...More
US$90 - US$98 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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