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Assured Waterside Apartments

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93 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Perth
Reviewed 1 September 2016 via mobile

Certainly nothing major but before arriving I phoned to get codes to get access to my room because I was arriving after hours . I was told I would be texted the info . Got off my plane and nothing . I arrived , a few dramas latter getting in the gate then into the safe for my key ....

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Helpful?
Thank 73RegularTraveller
Ben C, Manager at Assured Waterside Apartments, responded to this review

Dear 73RegularTraveller, Thank you for taking the time to give us your valuable feedback. We sincerely apologise for the issues you experienced during your stay and we have discussed this with the rest of the team and have taken steps to rectify the problems. We would welcome the opportunity to turn this experience around and please ask that you contact...

weymouth,uk
Reviewed 27 August 2016 via mobile

We booked this apartment for the location, which has been great. However, being so close to the freeway does mean the traffic noise is quite loud. It has taken a couple of nights to get used to the noise of the fountains in the gardens too! Some decent double glazing would eliminate most of the noise I'm sure. The facilities...

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Helpful?
Thank Pauline B
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Pauline, Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our spacious apartment amenities and facilities. We sincerely apologise that there was not enough crockery in your apartment. Our friendly reception staff would have bee more than happy to provide you with what you needed for your stay, with no...

Melbourne, Australia
Reviewed 23 August 2016

Stayed here for short business trip, booked last minute so price was good. Apartment was clean, included kitchenette. Good location in south Perth, but too close to freeway, which made it a little difficult to sleep.

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Helpful?
Thank patsi_71
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Patsi_71 Thank you for taking the time to provide us with your feedback. We're pleased to hear you enjoyed our spacious apartments and Central South Perth location. We look forward to welcoming you back again soon. The Assured Team.

Sydney, Australia
Reviewed 18 August 2016

Stayed here many a time for work near Perth. The apartments don't look as good as the pictures you can be assured of that. Apartments are basic but inconsistent. Once I stayed and everything was fine. Another time the air conditioning produced a musty wet cloth smell when used. Another time the shower was too sensitive, could not get the...

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Helpful?
Thank dinnisr
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Dinnis R, Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our Central South Perth location. We sincerely apologise for the complimentary wi-fi not working to a satisfactory standard and have contacted our IT support to fix the issue. We have taken on board your comments made about the apartments...

Brisbane, Australia
Reviewed 17 August 2016

We felt it was a bit dated and over priced for what we got. Reception hours are short, finish at 4pm, staff was not friendly or very helpful. Freeway noise could be an issue, only partial water views, free parking, no lifts, bed was comfy. Stayed at better in the city previous for less with more facilities.

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Helpful?
Thank karen m
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Karen M, Thank you for providing us with your feedback. We're pleased to hear you enjoyed our complimentary secure, onsite car parking. We sincerely apologise that the customer service provided to you was not to our usual high standard. This will be addressed with the staff to ensure it does not happen again. We are currently making improvements to...

Ravensthorpe, Australia
Reviewed 9 August 2016

Booked here last minute so price was great for a 2 bdrm apartment. It looked very clean upon entering but when walking over the tiled floor it was so sticky, like it had been washed with lots of detergent but not rinsed properly and the decor was very dated. Bathroom had washer and dryer, handy, but tiny shower and it...

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Helpful?
Thank pldaw
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Pldaw, Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our Central South Perth location and spacious apartments. We sincerely apologise that floors were not cleaned to a satisfactory level and the second bedroom had an unpleasant odour. We have taken action to rectify the issues you have mentioned and thank...

Reviewed 7 August 2016 via mobile

Stayed here for a single night on a few occasions. We had functions in the city and this hotel was a better deal then what you got in the city. Just off the freeway. Close to pubs ans resturants in south perth. Would highly recommend staying

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Thank Aformz
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Aformz, Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our Central South Perth location. We look forward to welcoming you back again soon. The Assured Team

Brisbane, Australia
Reviewed 27 June 2016

Stayed here for 4 nights with parents and sister, so had a two bedroom apartment. Good location close to ferry across the Swan River to Perth. The apartment we stayed in was one of the back apartments so furtherest away from the Freeway but you could still hear it - just closed the windows and it didn't really bother us....

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1Thank AusGals
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi AusGals, Thank you for taking the time to provide us with your feedback. We're pleased to hear you enjoyed our Central South Perth location and spacious apartments. We sincerely apologise for any inconvenience caused by the hot water system not working to a satisfactory level. Clearly the issue required further maintenance that what was first offered, due to the...

Wakefield, United Kingdom
Reviewed 7 June 2016

These apartments are in a good location close to the ferry port and south perth ammenities. Unfortunately the noise from the freeway was very bad in our apartment and caused interruption to sleep and not wanting to sit out on our balcony. Housekeeping are brilliant and clean/tidy during your stay and all the other staff are very helpful. Free parking...

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Helpful?
Thank Sophie469
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Sophie469, Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our spacious, clean apartments and amenities and our Central South Perth location. We look forward to welcoming you back again soon. The Assured Team.

Perth, Australia
Reviewed 22 May 2016 via mobile

I found these apartments basic but comfortable. We checked in just before 7pm (office closes at 7) but weren't advised about breakfast options. It wasn't until we got to our room that we seen that breakfast was to be ordered by 6:30pm at reception. A bit disappointing. The Apartment was clean, noise from the freeway wasn't a problem from our...

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Helpful?
Thank emma p
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Emma P Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our spacious apartments and facilities. We sincerely apologise for the lack in communication from our staff about the breakfast options. This has been addressed with all staff and we do hope you'll choose to stay with us again. The Assured...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Assured Waterside Apartments in South Perth offers affordable 4 star, AAA rated apartment accommodation for short or long term stays. Located just minutes from Perth CBD and a short stroll from the Swan River. The Serviced Apartments comprises of 35 spacious and fully self-contained apartments, all with full kitchens, dining and living areas, laundry and balconies or courtyards. Other features include complimentary Wi-Fi and complimentary on-site secure parking. Our distinctly Western Australian apartments are close to many great attractions, including the Perth Zoo, Kings Park and a short walk to Mends Street jetty for a ferry ride across the Swan River, to the heart of Perth City. South Perth offers restaurants, cafés, bars and boutiques, against a breathtaking backdrop of the Perth City Skyline, one of the most beautiful cityscapes in the world. Assured Waterside Apartments is ideal, affordable accommodation for leisure guests, sporting or school groups and business travellers requiring accommodation in Perth for short and long stays or relocation arrangements. We offer spacious and functional One Bedroom, Two Bedroom and Two Bedroom Family Apartments. Rollaway beds can be arranged in some room types at an additional charge and cots and high chairs are complimentary. ... more   less 

Additional Information about Assured Waterside Apartments

Address: 29 Melville Pde, South Perth, Perth, Western Australia 6151, Australia
Region: Australia > Western Australia > Greater Perth > Perth > South Perth
Price Range: €95 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Assured Waterside Apartments 4*
Number of rooms: 35
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Also Known As:
Assured Waterside Apartments Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Assured Waterside Apartments staff and other travellers.
2 questions
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Penang Island, Malaysia
over a year ago

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Questions? Get answers from Assured Waterside Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for ground floor no sea front views on any floor stairs to upper floors never noticed if there was a lift”
 of 5 bubbles mrssl2014, 13 Feb 2017 | Read review
“Ask for a room at the back of the complex as the Freeway is very close and i think the front rooms would be quite noisy”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
“Rooms at the back of the property and ground floor if cant carry bags up stairs”
 of 5 bubbles stevefQ2057SM, 21 Sep 2016 | Read review
“For the quieter rooms - request ones at the back of the property.”
 of 5 bubbles Ultimatecozza, 18 Sep 2016 | Read review
“rooms at the back should be quieter, as away from freeway”
 of 5 bubbles patsi_71, 23 Aug 2016 | Read review
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