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This hotel does not meet expectations let alone go the extra mile.
I’m currently staying at this hotel and I would not consider it 4* for various reasons.
I would not recommend staying in Carbonia as it is so far from anything worth seeing, I...More
Lu’ Hotel is a very nice hotel. It’s modern with a nice swimming pool. The rooms are just fine with a good bathroom. Cleaning is top. Breakfast and dinner are great, just as the bar is. Plus is the parking garage if you come by...More
The facilities are fantastic - there is a lovely pool and hot tub that never gets too crowded and a fantastic spa, where I had a brilliant massage.
The hotel is clean and tidy and the room is fantastic with a lovely view - I...More
Response from Veronica C, Guest Relations Manager at Lu' HotelResponded today
Many thanks for your nice feedback. We are very happy to read that the hotel has satisfied your need and may be exceeded your expectations. If you miss us already than do not miss the chance to come back for an autumn or...More
For the price we were blown away by this place. Firstly we drove into the free car park which itself is underground with wide spaces. The check-in was smooth and staff were great. When we got up to the room we were really impressed. The...More
Thank Ian G
Response from Veronica C, Guest Relations Manager at Lu' HotelResponded 2 weeks ago
Dear Ian G,
Many thanks for sharing your opinion on TripAdvisor. We are very happy you have enjoyed the overall experience at Lu' Hotel and you have appreciated services given and staff. We work with passion to ensure guests the best experience possible. Ideally located...More
My husband and I stayed here for 6 nights. On arriving we were a little disappointed with the room as it seemed quite dark and although there was a large wardrobe, there were no drawers for extra storage. However, the room was very clean, the...More
Response from Veronica C, Guest Relations Manager at Lu' HotelResponded 4 weeks ago
Many thanks for your feedback. We are pleased in reading that you enjoyed the time spent with us and that you have appreciated the service of our Restaurant! The management constantly work on different ideas to make every stay different at Lu Hotel!...More