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Premier Inn Rochester Hotel

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847 Reviews from our TripAdvisor Community

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Showing 833: English reviews
A TripAdvisor Member
Level Contributor
5 reviews
3 helpful votes
Reviewed 7 September 2015 via mobile

Normal room with double bed and ensuite, friendly staff always looking to help. The location is great, there is a bowling alley, a cinema and a few restaurants within walking distance. Only downside was that our room didn't have any sort of chair or sofa and smelt of paint.

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RochesterManager, Manager at Premier Inn Rochester Hotel, responded to this review

Thank you for taking time for leaving feedback with regards to your recent stay. I’m happy to hear you found the staff friendly and the location great. Please also accept my apologies with regards to there being no chair/sofa in the room and you found the room smelt of paint. We are currently in the process of a refurbishment, which...

Camberley, United Kingdom
Reviewed 7 September 2015

Stayed for one night whilst visiting the Chatham Historic Dockyard. The hotel is situated on a retail park bounded on one side by a train line and overlooking the river to the front. Also conveniently situated if you're visiting Diggerland which is at the entrance to the retail park. There's plenty of parking and check in was via terminals which...

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3Thank nnmercman
Essex
Reviewed 2 September 2015

We have stayed at this premier inn before, but they have excelled themselves yet again in service. From checking in, through to eating in the restaurant, it was all very good. We had been allocated a ground floor, but as there is a railway line at the rear, i asks if there were any higher floor rooms overlooking as my...

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Thank martingoodfellow
Leeds, United Kingdom
Reviewed 1 September 2015

Good modern hotel , clean , good service , good breakfast choice , no surprises or faults , reasonable rates , Mc Donalds close by if you don't want to use hotel retaraunt . handy for both Rochester and Canterbury will use again

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Thank 84davidh84
RochesterManager, Manager at Premier Inn Rochester Hotel, responded to this review

Thank you for your positive feedback & for taking time to leave a review. We look forward to seeing you again in the near future. Kind Regards.

Reviewed 30 August 2015 via mobile

Very clean, comfortable and quiet night. Check in machines and online booking made it a breeze. Just cost an arm and a leg... but then it is competitive in the area so can't really complain. As with most places, book in advance! Situated in the leisure park there is a wide range of entertainment and food in the area. A...

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Thank AlexanderPD
Southampton, United Kingdom
Reviewed 28 August 2015

Very clean, spacious and comfortable room. We enjoyed a buffet style cooked English breakfast in a restaurant which was not overcrowded. As smokers we liked the fact that we could take a cup of coffee out the front of the hotel and sit reasonably comfortably at a table.We felt secure at night as the entry into the lifts was by...

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Thank wonderwarder
Stafford, United Kingdom
Reviewed 26 August 2015 via mobile

Just on our way home from using this hotel as a base while visiting friends. We have previously stayed at this hotel a year ago and find it totally acceptable. Premier inns are basic but well maintained and to a good standard. We stayed in a travel lodge last year which was terrible. This one is in a good location...

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1Thank andy_jm2014
Liverpool, England, United Kingdom
Reviewed 25 August 2015

Very average, not many staff so you have to rely on self service checking in machines if checking in late at night. Train track behind hotel so can be noisy but nice and clean hotel. Perfect for a nights stay when visiting family.

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Thank Rachael P
Whitehaven, United Kingdom
Reviewed 24 August 2015 via mobile

This was a fantastic stay. A lovely young girl greeted us upon arrival, didn't catch her name. My grandmother struggled with the new electronic way of checking and the young girl was very keen to help and my grandmother loved her customer service. Always had a smile and seemed approachable whenever we walked past. The room was very clean and...

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1Thank Lizzyr95
Manchester, United Kingdom
Reviewed 24 August 2015

Not a great hotel for business people - I wasnt able to use my mobile phone to make calls and the wifi connection was terrible. I was later told by a member of staff that the design of the hotel was such that it was intended to minimise noise at the rear of the hotel coming from the railway line,...

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Thank historyboys
WhitbreadHotels, Online Customer Service at Premier Inn Rochester Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Perched on the River Medway in Rochester Medway Valley Leisure Park, two miles from the town centre ... more   less 

Additional Information about Premier Inn Rochester Hotel

Address: Chariot Way | Chariot Way, Strood ME2 2SS, England
Region: United Kingdom > England > Kent > Strood
Price Range: €53 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Rochester Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Premier Inn Rochester Hotel Strood
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Rochester Hotel staff and other travellers.
7 questions
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Gillingham
Malta
5 months ago
Malta
5 months ago

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Questions? Get answers from Premier Inn Rochester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pub over the road does decent food”
 of 5 bubbles bretts69, 30 Jan 2017 | Read review
“Ensure you set heating to a comfortable level as may become too hot or too cold. Very easy to use we have found 22 to work well”
 of 5 bubbles lisab1510, 25 Jan 2017 | Read review
“Rooms on the front are pleasanter overlooking the river, and quieter - a railway line runs behind the hotel.”
 of 5 bubbles RH500917, 11 Dec 2016 | Read review
“At the end of the corridors so you can't hear people walking past”
 of 5 bubbles SteveMRochester, 8 Oct 2016 | Read review
“Our room overlooked the train line and could be a little noisy. Ask to be differently located if you are a light sleeper.”
 of 5 bubbles SasW, 4 Sep 2016 | Read review
5 of 5