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room and size of hotel good , plenty of sunbeds ( may be different later in season) and excellent pools for swimming or playing in , however hotel food leaves a bit to be desired for choice and quality , staff friendly and helpful .on...More
Stayed at this hotel 2/1/18-9/1/18 had a lovely holiday,arrived very late due to 6hr and 30 mins delay , the lovely man on reception asked where have you been young lady we have been waiting for you ( I loved it considering I’m 62 what...More
Just returned from this welcoming hotel. Positives - excellent staff across all areas particularly lovely welcome from Reception staff. Good transfer.Was lucky to have beautiful large sea/pool room again. No complaints with food or choices- friendly staff in restaurant and plates quickly cleared when finished....More
This hotel definitely DOES NOT offer 4 star cuisine or restaurant service. Don't believe the manager's assurances if he replies to this. I will clarify this assertion below.
1) You don't get asked what you would like to drink when you sit at a table...More
Thank Anthony D
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Buena VistaResponded 3 days ago
Thank you for taking the time to give us such a detailed feedback following your recent stay at our hotel.
We are committed to providing excellent quality of products and services to our guests. It is disappointing to learn that you left our...More
We stayed here for three weeks in late January/early February this year and had a great time.
All the staff were very friendly and courteous from the maids who cleaned the rooms to the reception staff, the bar staff, the restaurant staff and the entertainment...More
theres a few bars on the hill we enjoyed the casa molino and the horseshoe pub. there maybe 6 -8 in total .. The weather in april will be like a nice summer day in the UK.. There was a long trousers dress code for the... More
theres a few bars on the hill we enjoyed the casa molino and the horseshoe pub. there maybe 6 -8 in total .. The weather in april will be like a nice summer day in the UK.. There was a long trousers dress code for the galas at christmas , There really wont be a problem in shorts unless your wearing SHORT speedos, i wore long knee lenght shorts every day and we had no problem.. i think what there getting at is people comming into the dining area wearing budgie smugglers or running shorts which show 90% ofyour leg.. you'll have a great time we did!