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Hidden Sanctuary Hotel & Resort

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Overview
  • Excellent0%
  • Very good10%
  • Average21%
  • Poor26%
  • Terrible43%
17 Nov 2017
“Poor customer service”
19 Feb 2018
“Poor Customer Service ”
AMENITIES
Free Parking
Air Conditioning
Pool
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Reviews (19)
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1 - 5 of 19 reviews
Reviewed 19 February 2018 via mobile

The hotel is a bit old. Hard to order food because resort is too far. They offer breakfast though, We had to transfer to other room because the doors cannot be locked. There is a lot of room for improvement.

6  Thank Aaron Paul M
Reviewed 17 November 2017

Stay at the resort for 2 nights and this are my observations: Price: Just average with free breakfast. Location: from entrance roadside to the resort need to walk down hill a bit. The resort name speaks for itself. Sanitation: not so clean and lobby is...More

Thank yragstanyadz
Reviewed 15 April 2017

Sanitation is a big problem, one example there are stains under the plastic toilet seat. The ceilings are dilapidated. It is similar to condemned structures. Non hotel guest are rowdy and drunk. Water pressure is so weak it is so hard to take a shower....More

3  Thank RoberMiguelito
Reviewed 20 August 2016

Been there with my family yesterday, August 20, 2016. The resort needs A LOT, i mean A LOT of improvements! The place is not what i have expected it to be as i have seen on TV. The Kiddie Pool slide cannot is not advisable...More

1  Thank apple_wine
Reviewed 21 July 2016

Family and I chose Hidden Sanctuary for a day swimming with my nephews. It was summer last year. It's a little bit pricey, though acceptable for peak season. The wave pool is so-so - not the worst but definitely not good. They have a Clash...More

Thank Jey V
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Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
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Details
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Room Tips
"If you want to stay in this resort. get the pool area room."
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"You cannot choose a good room."
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"Ask for a higher room as the poolside rooms get the most noises"
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