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Chapters Hotel and Restaurant

Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Chapters Hotel and Restaurant
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314 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Stokesley
Reviewed 4 October 2015

Stayed last night with my husband. We were told the last double room small but it was adequate, bed comfortable and clean. The evening meal and breakfast were very good and staff especially Amy were really friendly and helpful.

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Helpful?
Thank Heather885
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Hello Heather885 Thank you for your lovely review I am pleased to hear that you have enjoyed your time here at Chapters and have passed your comments onto the team including Aimee.. We look forward to seeing you again in the near future. Regards Steven

Durham, United Kingdom
Reviewed 27 September 2015

We went for the package,overnight stay ,dinner bed and breakfasts £160. Bottle of sparkling wines not the room,good choice on menu.breakfast very good lots of choice.staff are very helpful and friendly

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Helpful?
Thank Sandie M
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Sandie M Thank you for this lovely review on our popular gourmet package.... we are pleased to hear that you have enjoyed your time here ... Room 1 & 2 are our most favoured rooms and do get booked up quickly in advance.... I have passed your comments onto the team. We look forward to seeing you again if...

Newcastle
Reviewed 27 September 2015 via mobile

Stayed overnight after a nearby wedding. Stayed in room 1, quite spacious and old traditional type furniture which is our style. But was quite noisy-felt like people above us were going to come through the ceiling! Breakfast was really good, with friendly waiters.

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Helpful?
Thank Sunny1984
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Sunny1984 Thank you for taking the time to write this review. As you can imagine, we cannot always guarantee the "quietness or noisiness" of all our guests so we do apologise if the guests above you were noisy. We are pleased to hear that you like the décor of our rooms we have tried to be sympathetic to keep...

Edinburgh, United Kingdom
Reviewed 13 September 2015

We stayed here for a overnight on a Friday before going to a nearby wedding the next day. We arrived fairly late, about 9pm, and the checkin was very easy and quick. Given the time of arrival we would have eaten in the hotel, but we were told they had ‘hog night’ so that wasn’t an option as it was...

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Helpful?
Thank JonFromUk
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear JonFromUk Thank you for taking the time to complete this review I have spoken with the team regarding your comments and I would like to feedback on the points to you Regarding the Hog Roast - the General Manager has spoken to the members of staff for that evening, as we believe they did not communicate correctly to yourself,...

Middlesbrough, United Kingdom
Reviewed 9 September 2015

I recently celebrated my Wedding at Chapters on 30th August 2015. Where do I start? I cannot actually find the words to describe how amazing everything was. The help, support and advice I received from Rachel and Victor was first class. They ensured that everything ran smoothly. They sincerely cared about us as customers and ensured that the service we...

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Helpful?
Thank LisaJane260
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Lisa & Dave I would like to thank you for this absolutely fantastic review of Chapters for your recent wedding celebrations.. I know personally of the hard work that all the team put in behind the scenes to ensure our Bride & Grooms have the day they dream of and when we receive feedback such as yours, they all...

Cheshire
Reviewed 3 September 2015 via mobile

One night stay in a single room which had two fairly narrow beds (room 7). Room was OK although a bit tired. Water stains on stool and could not open door fully due to 2nd bed. Blind didn't reach to bottom of window so room bright in the morning, also struggle to open blind as chord hidden when lowered. Nice...

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Helpful?
Thank Paulnhelenj
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Paulnhelenj We do thank you for taking the time to write this review. I have spoke with the team regarding your comments... We do appreciate our guests letting us know any areas of improvement as you are the people who spend the time in the rooms - it gives us a better insight into what is needed in the...

Warrington, United Kingdom
Reviewed 26 August 2015

Stayed here on a Saturday night. The building is obviously very old, walls and floor wonky and creaking but plenty of charm. Room and bathroom ok size and clean. Perfectly serviceable as a B&B. Breakfast was lovely, ordered the salmon and scrambled eggs and got an excellent portion. Very nice, would stay again.

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Thank Laura S
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Laura S Thank you for this lovely review... Yes Chapters is over 250 years old, and as you can imagine we have tried to keep the charm and character within the building... I have passed your comments onto the whole team and we do look forward to seeing you again if you are in the area... Regards Steven

Edinburgh
Reviewed 26 August 2015

Clean and tidy but beautifully decorated and furnished with attention to detail. Staff were very helpful and attentive, breakfast was lovely, room spacious and it was a real bargain for the price we paid.Highly recommended!

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Thank McTut
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear McTut Thank you for taking the time to write this review We really appreciate when our guests leave us feedback. We are over the moon to hear that you have enjoyed your time with us and I have passed your comments onto the whole team Best Wishes Steven

London, United Kingdom
Reviewed 26 August 2015 via mobile

We recently dined here for a family get together. The customer service from the staff from start to finish was professional and they were all happy and attentive, evidently enjoying what they do. We opted for the 3 course early bird menu £17.95, and the choices were very good and the food excellent. We shall be visiting again to celebrate...

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Helpful?
Thank shopping65
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Shopping65 Thank you for your lovely review of our Early Evening Menu It is fantastic to read such great comments and I have passed them onto the whole team. We look forward to seeing you again soon Regards Steven (Owner)

Hexham, United Kingdom
Reviewed 25 August 2015

We booked rooms for Friday (4 rooms) and Saturday (7 rooms) nights as we had a family wedding nearby. On Friday night, Chapters had a wedding party in, so their restaurant was closed - they did go out of their way, though to provide appropriate food for small children in the rooms and did tell us in advance. Rooms were...

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Helpful?
Thank Hexhamambyth
stevenharry, Owner at Chapters Hotel and Restaurant, responded to this review

Dear Hexhamambyth Thank you for taking the time to write this lovely review. We have taken your comments on board regarding room 7 and going to look at alternative suggestions for our only twin room at the hotel. We are pleased that you have enjoyed your time and do look forward to seeing you again if you are in the...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more   less 

Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street | Stokesley, Stokesley TS9 5AD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Price Range: €77 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chapters Hotel and Restaurant 3.5*
Number of rooms: 13
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Questions & Answers

Questions? Get answers from Chapters Hotel and Restaurant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front of hotel overlooking the market place”
 of 5 bubbles 184sandiem, 5 Mar 2017 | Read review
“room 14 if you can make it, great little room where none of the floor is actually level”
 of 5 bubbles ShaunWilliamB, 11 Dec 2016 | Read review
“Rooms 1, 2 & 14 are Executive rooms”
 of 5 bubbles 396sandrae, 11 Dec 2016 | Read review
“Ask about room size when booking as some will be smaller than others.”
 of 5 bubbles grimnod1, 12 Aug 2016 | Read review
“Ask for an executive room. They are quieter”
 of 5 bubbles zimmerman013, 3 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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