We were made to feel so unwelcome by staff who were obviously nervous and under pressure. Another customer within earshot complained quite politely that the service was poor and was asked to leave for being abusive. We asked for boxes to take away our meals because things were deteriorating. We checked the charges the next day and saw that we were charged twice. We spoke to the manager over the phone and he asked for hard copy bank statements showing the charges before he would consider a refund, and said that he was too busy to check the till receipts. A week later, still no refund. Food is so-so, service deplorable, manager is obtuse and rude and obviously not familiar with the data protection act, customer service or any form of management.
We had a fantastic stay in Myles' hotel, the staff were extremely accommodating from the moment we arrived and were more than happy to accomodate any questions we had, always doing their best to ensure we were happy. We couldn't believe the value we got - for 3 people (in a triple room) we paid a total of €80 p/night including breakfast!!! It was a lot more on booking sites online, we just got that price by phoning the hotel and booking that way so I definitely recommend doing that. Got a delicious fry for breakfast, had a good veggie option too. Room was quite basic but very clean - we were delighted with it considering the price. Was great staying on the main street too. I'll definitely be back!
Would have expected with Covid that everywhere open would be spotlessly clean, however when we entered, the menus handed to us had bits of food all over them (not just one of them). If the menus are not cleaned down, then would question the overall cleanliness.
In these viral times, it was great to find this unpretentious inn had oodles of fresh towels, hot water, suds and sanitisers. Linens were fresh and soft and a decent mattress. Tea, coffee in rooms and freshly expressed coffee served at breakfast into 12noon. The Irish breakfast is hearty with good bacon and properly cooked eggs and tomatoes. A minute's walk from beach and free parking locally.
Our son was married at the Cliffs of Moher with a small private evening reception and breakfast the next morning at Myles Creek. Several family members stayed here with us for four nights, and every staff person was amazingly wonderful. We arrived later than expected the first night due to flight delays from the US, and they kept the kitchen open late for us so we could enjoy dinner there. The food was excellent, and the service prompt and friendly. Prices are very reasonable and we enjoyed every minute of our stay.