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#7 of 11 Specialty lodging in Kilkee
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Kilkee V15 VH77 Ireland
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Austin N wrote a review May 2021
Pleudihen-sur-Rance, France2 contributions
I am not satisfied with their reply to my letter/email. We had booked for the following dates ; 02 june till the 10th june 2020 and sent a deposit of 91.20 euro's alas ..... our flights were cancelled and could not get to Ireland....We received a full reemboursement for our flights and our rental car alas kilkee holiday homes took a cancellation fee and have refused to refund our full deposit even thought it was not due to any fault by us !!!! When I phoned to ask if they would refund they replied in a most "off " manor that they were not interested in our problem and would not be refunding any money to us ! I have read of many unsatisfied clients of theirs who have had the same problem, we were lucky that we only paid a deposit and not the full amount of 455.80 euro's and not the total of 547.00 euro's I am Irish and am discusted at the manner to which these people spoke to me and treated me .......one review I read the man has lost over 2000.00 euro's and was told he was at fault as he could not travel like us due to the pandemic ! I would like tripadvisor to stop advertising this company " Trident holiday homes " look at their site in Spain ....really bad feedback !
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hervemel wrote a review May 2021
Pleudihen-sur-Rance, France26 contributions18 helpful votes
Nous avions fait une réservation pour 2 couples du 2 au 10 juin 2020 que nous avons du annuler, et éventuellement y retourner cet année à la même période. Il s'avère que cela n'est plus possible non plus. la compagnie d'aviation "Ryanair" vient de nous rembourser intégralement les billets, Un exploit chez Ryanair. Trident par contre nous a gardé la moitié de nos arrhes pour "frais de dossier" Après avoir demandé le remboursement pour le reste, on nous propose seulement un avoir, mais remboursement impossible, on nous envoie promener, allez consulter les conditions de réservation Je suppose que cette société a reçu des dédommagements du gouvernement Mais pourquoi pas les déposit en plus ? A ne pas recommander
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$101 - US$287 (Based on Average Rates for a Standard Room)
LOCATION
IrelandProvince of MunsterCounty ClareKilkee
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KILKEE HOLIDAY HOMES - Lodging Reviews & Price Comparison (Ireland) - Tripadvisor