Unfortunately this stay was not the friendly hotel I remember, leisure centre staff rude and don’t seem to know their own rules. Paying residents not treated well in leisure suite, fenced off into a tiny area of the shallow end to allow swimming lessons with no room to move. No mention of this on booking or we would have stayed elsewhere!
Had a short break at Mount Errigal Hotel which was a birthday present for my partner. Brilliant Hotel with very friendly staff and definitely a comfortable and enjoyable experience. The room was very luxurious and we slept very well.Also the Hotel had a lovely swimming pool which was very clean and relaxing. The bar area has great character and has the most amazing display and collection of spirits..... and the Guiness is superb also. Casual dining which offers a great selection of dishes making it hard to decide which meals to select. What we had was very nice and really well presented. All in all a very relaxing stay and I would not hesitate recommending it to any other travellers. Thank you to all the staff for your kindness
Visited with my sister to have a few nice cocktails like we seen on there Facebook as you can see from my picture they look nothing like the Facebook pictures and tasted awful so I sent it back. Told the server it tasted awful, it was served in a kids glass and looked nothing like the pictures online. So she got me a new one that looked and tasted the exact same as the old one, ridiculous that I was charged €9.50 for this.
Story off 2 half's. The staff are excellent, cleaners are the most helpful and friendly I've seen in a long time. The pool jacuzzi steam room etc were brilliant 👏. Now to the top management. Get ur act together you are letting ur team down. When the hotel alarm goes off at 7am both mornings and I am laying there heart racing, do I get up don't I. Its stopped after 5 seconds ( not my heart). My wife rings down and the poor girl has to make excuses because the toaster smoke alarm in dining room sets it off. Seriously!! Management get ur act together. Buy an extraction fan. Don't spoil ur staffs good work. Maybe the top management should answer the phone call every time this happens. 🤔
We booked our first family night away with a 6year old and a 18month old. On arrival we were blown away from start to finish hotel is so clean staff are super friendly and patient especially with kids.we went to pool after breakfast and can't thank the staff enough there was a young fella not sure off his name however how friendly he was to us aswell as the kids pool facilities are one off the best I've seen in all the hotels I've stayed in there is a separate kids pool which not many places have and as a parent this is a big bonus. We definitely will be back
I ordered food and it came out a bit cold and tasted like it was reheated. I’ve had constant trouble with my key card not working. I’ve got it changed 5 times now. The leisure facilities are lovely on the other hand. One receptionist was very rude when I asked for help, didn’t feel like she even cared about any of my problems. There has been constant shouting and screaming at night time, I said this to the receptionist and she didn’t seem to care
We had a lovely time in the Mount Errigal at the end of March, the staff were lovely and so welcoming and helpful, the Leisure Centre was fab one of the best I have experienced in any hotel, we had won a prize of Afternoon Tea and had this on the Sunday, it was fantastic and would highly recommend, we were treated like royalty by the excellent host Brian, special mention to Louise who organized this for us and has also helped with our next booking coming up shortly, also many thanks to Maryanne who also helped with our forthcoming booking, also a mention for Maeve who changed us to a better room and Lisa who helped with original booking, housekeeping staff were excellent and met the main man Terry in the Leisure Club,Breakfast was very good with excellent service, plenty of parking on site too,only issue we had and I have already highlighted to management was very slow service for our dinner in the Boulevard Cafe Bar and food was a little cold, such was our enjoyment of the hotel we are putting this down to a one off and have already booked to come back as we have confidence in this hotel, all in all a memorable stay and we look forward to coming back shortly.…
I would highly recommend a stay in Mount Errigal. The staff are a credit to the Hotel, they all appear to be very happy and relaxed in the workplace and they go out of their way to be friendly and helpful to their guests. There appeared to be a staff shortage at breakfast but the staff who were on duty kept smiling even though they were run ragged. The food at breakfast and dinner was excellent, compliments to the chef. All in all we really enjoyed our stay and the Mount Errigal is top of our list for a return visit.
We have stayed in this hotel a lot for different occasions.Family breaks away weddings and quick trips by our selfs and always Great .But this time we went with another couple and we stayed in one of the new refurbished rooms which are finished to the highest of standards .from decore to comfort of the beds .and bathroom was amazing .The food in bar was great seafood chowder one the nicest I have tasted and also the prawn started was fab .we had steak of main and it was cooked to profection.We had expresso Martinis in bar and they where so good .Breakfast had a great choice and all served hot ..we can’t wait to stay again
Amazing stay at mount errigle hotel for few days, amazing staff, room,pool facilities, and second to none with the food,will most definitely be returning many thanks Martine Lawless Newcastle Co Down 👏🏻👏🏻👏🏻👏🏻