I stayed here for 3 nights in August 2020. Hotel is located on Main Street of Ardara and does not have it own car park. However on street parking is free (although hard to find space) and there is a also a free car park less than a 5 minute walk from hotel. Check in was smooth and overall staff were polite and helpful. The room and bathroom was not overly large but no real issue with size. However the room has no air conditioning and gets very warm and you have no choice but to leave windows open. The bar food and breakfast were both excellent. Finally being the only hotel in the town the prices reflect this and would be more expensive than similar quality hotels in different parts of the county.
I booked a one night stay as a birthday treat to myself! When we arrive the receptionist was lovely and checked us in very quickly. She asked us where we were coming from and was just overall very nice. Our room was in the first floor- we booked a deluxe room. It was a lovely room but I would not call it deluxe - the decor was nice but the attention to detail was lacking. There was a leak from the toilet and the overall decor finish could have been a little more “finished”. My main issue was that the hair dryer did not have a cover over the fan which is a big health and safety issue - if you caught you hair in it you would be in trouble - so definitely change that ASAP! We had dinner in the bar/ restaurant and it was just basic bar food and it was ok. Breakfast for me was a let down. These days lots of people are health conscious or have allergies. They did not offer an alternative to full fat milk. When I ask for skimmed milk or even low fat I was told that they didn’t have any - only full fat. I have to say I have never stayed in a hotel that did not offer an alternative to full fat milk - someone at the table next to us asked for soya milk so they had no hope! The waitress did however offer to make my porridge with water which was very kind and I did take her up on her offer. Overall the Nesbitt Arms is great if you just want basic accommodation for one or two nights while travelling around beautiful Donegal but for €145 per night they need to up their game just a little. …
What's the definition of outstanding customer service? How about the hotel staff who go out of their way to help someone who isn't even a guest. While staying (elsewhere) in the area, we needed a good broadband connection for an online job interview that arose at short notice. The Nesbitt folk were brilliant, and gave us the use of a lovely room and the hotel broadband, without which the opportunity would have been lost. We can't thank you enough.
Our stay was lovely , great service , very nice staff friendly and welcoming. Our room was fabulous, clean & airy. The bed was extremely comfortable. Reasonably priced in a lovely centre location in Donegal
This hotel is maintained to a really high standard and is situated on the Main Street in the town. Extremely clean which is most important in covid times. Lovely bright decor. Friendly staff in the bar & restaurant. Food lovely. Would highly recommend