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Quality Inn

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119 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Charlottetown, Canada
Reviewed 25 August 2016

We stayed at one of the cottage for our honey moon.. It was tacky, clustered (small) and very out dated. I wouldn't have expected for the price we had paid. The tv was also out dated, with most of the channels catering to french. The bath tub could barely be considered a bath tub with how tiny it was. The...

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Helpful?
1Thank KCCO_89
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Kingston, Canada
Reviewed 24 August 2016 via mobile

On a return trip from a week in PEI with family, stayed over here. Comfortable and clean. Family enjoyed the pool. Restaurant was very busy but were able to accommodate us within a reasonable time. Food and service was excellent. Reno and updating are ongoing with little disturbance to the guests.

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Helpful?
Thank Frasers42
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

ONTARIO
Reviewed 21 August 2016

I have stayed here a few times over the years. It has changed hotel brands during that time but the hotel itself has stayed basically the same. We had a ground floor walk out room which was good as you don't need to carry your luggage upstairs as there is no elevator. Love their pool and hot tub even though...

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Helpful?
Thank CRAFTY CRUISER
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Nova Scotia, Canada
Reviewed 15 August 2016

Stopped here for one night with the family. The bed, sheets and pillows were recent and comfortable and the room was clean (first floor walkout room). It had an in-room coffee maker and fridge but no freezer. The hotel's interior is currently being painted and could use some updating. The front desk staff were very friendly. The breakfast was ok...

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Helpful?
Thank jkjosie
Bruno P, Owner at Quality Inn, responded to this review

Good Day, Thank you for your comments! We are new owners and in the process of renovating the rooms, lobby and lounge. Hope you have a great vacation! Best Regards

Ottawa, Canada
Reviewed 13 August 2016

We spent the night at the hotel on our way to Miramichi, New Brunwick. The room was clean with 2 queen beds. The breakfast was good, your average motel breakfast. Would stay here overnight again when traveling. Had cute cottages to rent by a small lake. No elevator arrived late had to take the stairs (I have a sore knee)

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Helpful?
Thank GissyOttawa
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Drummondville, Canada
Reviewed 2 August 2016

We stopped at this motel for one night on our way to Prince-Edward island. The room was clean and convenient. The restaurant of the motel was excellent and the waitress was very kind and funny! The night we were there was a quiet night. The only problem was the pool which was not so good to swim into.

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Helpful?
Thank frankmj2016
Bruno P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Ottawa, Canada
Reviewed 1 August 2016 via mobile

Check in was quick and efficient. However, finding the room was a challenge, amongst the maze of staircases and hallways. Upon finding our room, rm 210, we could smell an ungodly smell. It smelled as if an unshowered long haul trucker had emptied the pits of hell from his bowels. Inside the postage stamp sized room was worse. We promptly...

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Helpful?
1Thank fooddude1212
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Aurora, Canada
Reviewed 30 July 2016 via mobile

If you like fan covers falling on you, cold showers, and having to put your own pillowcases on the pillows because it wasn't done before you arrived, then this is the place for you. When all of this was brought to Management's attention on checkout, they didn't even ask if we were ok after the fan that fell from the...

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Thank kellcoops
Bruno P, Owner at Quality Inn, responded to this review

I'm very sorry mam for the fan cover falling on you, but the days happening I'm the one you talking with and I make sure our dont have scratch and hurt our self and you tell me know and everything ok at this time . For the cold showers mam that's probably not the same to our house that's true...

Windsor, Canada
Reviewed 25 July 2016 via mobile

My husband and I stayed here on our way to Nova Scotia from southern Ontario. The room was right out of the 70's. Smelled like a wet basement and as if someone had been smoking in it for 30 years. The bathroom door didn't close properly you had to lift it up about two inches and push/pull it closed. All...

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Helpful?
2Thank Trish G
Bruno P, Owner at Quality Inn, responded to this review

We are sorry to hear about your disappointment as we get great comments most of the time and we work very hard at keeping our establishment clean and functional. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our...

Yarmouth, Canada
Reviewed 22 July 2016

I stayed here one night traveling from Ottawa to NS. I chose the place due to their government rate offering, however was unable to book on the website and had to call quality inn central booking line. Personally I feel the regular rates in this area are highly overpriced. We were looking to stay at Best Western in the area...

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1Thank atseashore
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! As new owner,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. ... more   less 

Additional Information about Quality Inn

Address: 10039 Rte 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Region: Canada > New Brunswick > Grand Falls
Price Range: €77 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Grand Falls
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a cabin.”
 of 5 bubbles RoapTripper3081, 2 Sep 2016 | Read review
“There is no elevator despite it having two floors.”
 of 5 bubbles BethFavourite, 28 Aug 2016 | Read review
“Ask for updated room”
 of 5 bubbles jkjosie, 15 Aug 2016 | Read review
“2 floor no elevator”
 of 5 bubbles GissyOttawa, 13 Aug 2016 | Read review
“the hotel also offers cottages that might be a good option for some”
 of 5 bubbles atseashore, 22 Jul 2016 | Read review
5 of 5
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