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Quality Inn

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119 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Halifax, Canada
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Having stayed at other Quality Inns, and having seen the pictures of this location, decided book for a night on our trip home. The front desk staff were very friendly, and got us checked in quickly. The room was adequate, however the bathroom could do with some upgrades. This bathroom was clean, however it was dated, and areas with molding... More 

Helpful?
Thank bmachfx
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We have done a lot of renovations in the last... More 

Sudbury, Canada
Level Contributor
3 reviews
Reviewed 20 September 2016

Name is deceiving - this outdated motel is not near a lake nor the nearby river. There is an artificial pond only:) Fortunately the renovations have begun; rooms and amenities are very dated. Meals were fine and staff very friendly.

Helpful?
Thank Susan1010_10
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ottawa, Canada
Level Contributor
7 reviews
5 hotel reviews
Reviewed 14 September 2016 via mobile

A very nice hotel. Lots of parking and cabins were also available. A fantastic free breakfast was offered. Staff were helpful and the rooms were comfortable. This spot works well for all travellers. Pool was down when we were here. Would definitely stay here again.

Helpful?
Thank marianne3535
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Barrie, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 September 2016 via mobile

Stayed at nearby motel and the desk clerk recommended we walk next door for dinner. We waited 10 minutes to even be acknowledged in the lobby, and another 15 before a waitress even greeted us at our table - in fact, she never did. The place was busy and loud and smelled stale. We walked out and drove into town... More 

Helpful?
Thank Lynn S
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bruno Paulin... More 

Travellers are raving about these Grand Falls hotels

Ottawa, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2016

It's a place to stop for a night...lake is more like a pond, rooms are very old and out of date, carpets smell very stale, bring indoor shoes to walk in room. Old fashion coffee machine in room, usable. Breakfast was adequate. Self service and self clean up. Arrived late, left early, more than enough time in this room.

Helpful?
Thank sinmalta
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

USA
Level Contributor
298 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 2 September 2016

Pros: We stayed in one of the cabins the hotel has around the pond on the property. The view from the cabin of the pond was quite nice, and parking was right next to the cabin (although a little tight). The beds were comfortable and the staff was very friendly and helpful. The shower pressure and temperature was very good.... More 

Helpful?
Thank RoapTripper3081
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Montreal, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 August 2016

On the back of the envelope for the electronic key, Quality Inn Pres du Lac asks us to check out all their “Value Qs” like Bed, Breakfast, Service, etc including High speed internet. What I can say about the room we got at this motel is that, although smelly not in a good way, it was a good size. But... More 

Helpful?
Thank travelmtl035
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ottawa, Ontario
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 August 2016

Our family stayed overnight on the way to PEI and were surprised that a hotel of this era had never been updated. The sheets were clean and comfortable and the breakfast was included. The air conditioner worked. I can't find much else positive to say about this hotel. My husband was shocked when he heard the price as he would... More 

Helpful?
Thank BethFavourite
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Whitby, Canada
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 August 2016

Stayed here recently and didn't have any major issues, other than as some of the other reviewers mentioned the noisy AC unit. It worked, and kept the room cool as promised, but it was loud. We checked in late in the evening and was glad that we had a reservation as the hotel was sold out. This is a popular... More 

Helpful?
Thank Gman860
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Saint John, Canada
Level Contributor
128 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 26 August 2016

We stopped in here after a long day on the road. Check-in was no problem. Room was spacious and clean. Looks like there have been recent renovations. It was very muggy when we arrived. The room has a small AC unit that worked well but was very noisey. We put drinks in the fridge only to find in the morning... More 

Helpful?
Thank David J
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bruno Paulin... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. ... more   less 

Additional Information about Quality Inn

Address: 10039 Rte 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Region: Canada > New Brunswick > Grand Falls
Price Range: €77 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Choice Canada, Booking.com, Orbitz and Travelocity so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Grand Falls
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a cabin.”
 of 5 bubbles RoapTripper3081, 2 Sep 2016 | Read review
“There is no elevator despite it having two floors.”
 of 5 bubbles BethFavourite, 28 Aug 2016 | Read review
“Ask for updated room”
 of 5 bubbles jkjosie, 15 Aug 2016 | Read review
“2 floor no elevator”
 of 5 bubbles GissyOttawa, 13 Aug 2016 | Read review
“the hotel also offers cottages that might be a good option for some”
 of 5 bubbles atseashore, 22 Jul 2016 | Read review
5 of 5
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