This is a difficult review to write because the extremes between what is good and what is bad are quite substantial! Some elements of the hotel and some of the staff are amazing, while others are appalling. This hotel has the potential to be fantastic, and at times it is. However, I believe it is the best it is ever going to be and from here on in it will only go in one direction: downhill! Of course no one can predict the future, but there are lots of little tell-tale signs that give a very good indication that this hotel will gradually drift back to being a sales rep stop over: The robotic members of staff who haven't been trained adequately for the job they're employed to do, the grubiness that can be seen a little bit here and there, the fittings that are already starting to look worn and tardy, etc. And of course the management who come across as insincere, trying to project an upmarket image that they are not in fact prepared to put the money and effort into achieving. Overall this hotel is fine, and if you're looking for somewhere to stay in that locality, I'd definitely recommend it. As I mentioned at the start, a lot of it is really good and they have some great staff. But I wouldn't be going out of my way to visit it. Which is a pity, because it really could have been that place!!…
Stayed here back when the country reopened and again this month, this hotel is very Covid safe, the staff clean non stop and deep clean the tables and seats after every customer. The hotel is nicely decorated and the rooms are spotless! The food here is amazing and the staff are so friendly and welcoming. If you are looking for a break away but are nervous of the virus, this is a really nice hotel to stay in it feels very safe and the staff go above and beyond to make you feel comfortable. Will be coming back soon.
Very high level service! Tasty food and big portions also very large rooms with own climate control. Great location near super Valu and Spa complex. Staff is very kind and helpful.Highly recommend))))
Came here tonight with my wife and daughters. The place is spectacular with lovely Christmas decor. I have to say, our waitress "Kate" really made our night special. Really friendly and made us laugh the whole night. She really ensured that we were looked after. I asked for a special request in terms of the menu and she exceeded my expectations! Food was superb. We will definitely be back!!
Took my mother for Afternoon tea to the Fairways Hotel and have nothing but praise for it. It was so well presented and there was loads to eat. That much we got to take a goody box home.When the stand was being carried over to us everyone turned to see where it was going it looked that well. Other customers nearby commented how well it looked.The staff where very helpful and attentive. Would most definitely be going back.
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