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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Athlone Hotel
Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 9 in Athlone
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Car hire
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Snack bar
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Polish
Location
Full view
99Great for walkers
Grade: 99 out of 100
45Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
Gleeson Street Co. Westmeath, Athlone N37 D953 Ireland
Getting there
Car HireSee all Athlone car hire
2779Reviews30Q+A100Room tips
Reviews
Traveller rating
- 1,753
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- 91
- 52
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Popular mentions
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Most Recent
Great hotel. Fabulous pool, with all sorts of massage jets. Food delicious. Incredibly friendly, helpful staff. Very centre of town, so plenty of shops. Wheelchair access really good. We highly recommend this hotel.
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Date of stay: June 2022Trip type: Travelled
Helpful
Loved their breakfast and the bakeries! Highly recommend the scones and cakes. And the staff were super kind. It’s a friend’s birthday and they even brought the cakes to our table with candles on them.
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Date of stay: June 2022Trip type: Travelled
Helpful
I have stayed in the sheraton a few times and have always loved it, so when me and my partner were celebrating our anniversary it was our first choice. On arrival we found out we got upgraded to the penthouse this was a lovely surprise. The staff were so friendly and helpfull as they always are. The food in the resturant was delicious and the breakfast. We both got spa treatments and the staff there were so welcoming. We had a great weekend and will most certainly be back. Kindest regards Pauline.
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Date of stay: June 2022Trip type: Travelled
Helpful
+1
Came to Athlone for work and i’m a bonvoy ambassador looking to stay in marriott group hotels wherever i can There is no porter when i arrived. Discovered they have no concierge either Check in was ok and i think i got a corner room upgrade which was nice Had to carry my own luggage to my room and the hotel layout was weird, i had to change lifts. And the room numbering system also weird. 492 means you’re on the 11th floor, figure that out The room had floor to ceiling windows which was nice. Everything went downhill more from here. The tv doesn’t seem to work. There is no bottled water or bathrobe unless you ask. Even if you ask, there is no toothbrush, so bring your own. The bathtub tap leaks and the housekeeping just ignores it. The wastepaper bin cover is broken. And of course, no extras like hotel paperbag or umbrella. It rains so often in ireland you would think an umbrella is as basic as water. Oh wait, they didn’t have water I ordered in room breakfast and there is a 5 euro “tray carry” charge which must be cash or credit card. Cannot be charged to the room. Never mind she interrupted my zoom work meeting while waiting for payment. Later the front desk told me Bonvoy ambassadors can charge to the room. 🙄 And here’s the kicker. I completed the laundry form, it says send by 9am, back by 6pm, mondays to saturdays. Pretty standard for europe, except when i returned to the room, the shock and horror when i saw my laundry unwashed with a message - please send by 2am the night before. When i checked in with the front desk, they added, oh no laundry on mondays. I suggest they remove all the laundry forms immediately and reprint them correctly. They somewhat recovered by washing my laundry with the in-house machines, but i do my own ironing The experience is hard to stomach, and i’ve stayed in 500 hotels…
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Garrett McGuinness, Other at Sheraton Athlone Hotel
Responded 1 week ago
Good day bcheong, Thank you for your feedback, but it is very disappointing to learn of the poor experience. The numerous issues encountered are certainly unacceptable and very obviously impacted significantly on your stay. We take great pride in looking after every guest, especially our loyal Marriott Bonvoy members, but very evidently fell well short during your visit. I am reviewing all aspects provided with the team so I can fully understand and address. Following this review I will be in direct contact with you discuss further. In the meantime I would like to extend my apologies and assure you that the feedback provided is fully investigated. Sincerely, Garrett McGuinness Managing Director
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Beautiful hotel. Fantastic location right next door to a great shopping centre. Great spot for a girly getaway or couples holiday. Great cocktails in the bar. We ate in the restaurant as it was included in our package and I have to say the food was superb. The staff were lovely too there, but the music was vey loud and a bit strange taste for a restaurant. The room we stayed in was lovely overlooking the rooftop bar. The beds were so comfy and we had a great nights sleep. The room and bathroom were spotless and there was a modern TV. The one negative, and I hate being negative, is the staff (that dealt with us - I don’t want to tar everyone with the same brush) at reception and some in the bar. We weren’t welcomed or asked if we had stayed there before, just handed a QR code to scan - “all the information is there.” It was extremely busy at the time so I’m hoping that was the reason. On checking out I asked (a different person) about different room sizes / rates as we wanted to come back. I was told it’s all on the website. I thought it was very impersonal. I would have booked another weekend there and then. There seemed to be a lot of untrained bar staff too, with about three of them doing most of the work. There was one guy in the bar, and I didn’t get his name and I should have, who when he came down with a drink he would say have a lovely evening or I hope you are enjoying your night, which was lovely. We also had a lovely breakfast which ran very smoothly, a big shoutout to the breakfast team. And a coffee machine with a choice of lovely coffees which was a great touch. I would love to come back again soon and hopefully it will be a five star review next time.…
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Date of stay: June 2022Trip type: Travelled
Room Tip: Parking is free in the adjoining car park which is fantastic.
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Helpful
Another excellent work stay at the Sheraton, due in no small part to the superb Maire and Karolina at reception who went above and beyond to help us as usual. Ideal location in the middle of Athlone, within walking distance to bars, shopping and restaurants.
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Date of stay: May 2022Trip type: Travelled
Helpful
I arrived here after a ten hour journey from England and having paid £526 for one night bed and breakfast for two rooms for my daughter and myself I was looking forward to a quiet drink in a comfortable hotel bar. Instead the reception area was packed with people on a few sofas and a tiny cafe/bar was also packed with a queue to get in. Absolute mayhem to get in a lift to our rooms. The rooms themselves were large and very comfortable with giant super king beds and good bathrooms. Breakfast was excellent in pleasant surroundings. I left the hotel to have a drink in a very friendly pub nearby. If you only want to stay in your room this is for you but the mayhem downstairs means I will never go near the place again despite having stayed in other Sheratons where I was well satisfied.…
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Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Response from Garrett McGuinness, Other at Sheraton Athlone Hotel
Responded 3 weeks ago
Dear bobattheeagles, Thank you for sharing your valued feedback, but disappointing to learn of the issues experienced. We did host a large gala event during the night of your stay with us, whereby the drinks reception was hosted in the main lobby for a period of forty five minutes. I can appreciate the impact of this on your arrival and I am reviewing with the team how this can be better managed for similar situations going forward. It is positive to receive the great feedback regarding your breakfast experience, but overall I would like to apologise for the shortcomings in general experience. If enquiring in the future please do ask for me directly. Sincerely, Garrett McGuinness Managing Director
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Just had a pedicure today with Elaine. My feet were in serious need of TLC and thats exactly what Elaine delivered. A great job from a very friendly therapist. I will be back to experiece more of the same and perhaps sample more of the treatments on offer
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Date of stay: May 2022
Helpful
The room was large and clean but very bare on essentials given it cost over €300 (not even complimentary water!!!) Maybe booking.com got me a bad deal, but there is no way this hotel is worth that, even on a Saturday night! Even the reception was surprised at what we were charged. The hotel parking was a nightmare to find and we ended up driving into the multi-storey to get to it (which is actually part of the main town shopping precinct) where they just have a section cordoned off. There is no hotel bar, rather just a front facing bistro which is utilised by the public and was completely full. No drinks in the bar then! To add insult to injury there was a huge wedding which took up the first floor - think screaming kids and music into the night… I get this is a wedding venue but after all of the above we were left with a basic room, half the hotel closed to us - no bar or restaurant, and a parking spot in a multi storey carpark. Not exactly a luxurious and pleasant experience.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Garrett McGuinness, Other at Sheraton Athlone Hotel
Responded 4 weeks ago
Dear Kellylouiseburns, Thank you for taking the time to share your valued feedback, but naturally disappointing to learn of the poor experience. Thankfully, after a challenging period we are now experiencing good business levels, but given our property layout and management in relation to operations, can do so whereby no one event impacts on another guest experience. Clearly there were moments where this was not the case during your visit and I have reviewed how this could have been better managed to prevent similar taking place again. I appreciate your views on the hotel rate and am monitoring our guest sentiment closely in relation to value received. Unfortunately, like all other industries, the hospitality industry is challenged with overhead increases that really have not been seen before. That said, I am reviewing daily our rates against regional and national competitive sets and most importantly working with the team to ensure our guest experience is delivered to a high standard. I would like to apologise for the issues experienced and please do ask for me directly if enquiring with us in the future. Sincerely, Garrett McGuinness Managing Director
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We spent last night celebrating our wedding anniversary. Our room was upgraded to a suite . Omg is was a fabulous room on the 10th floor. We didn't want to leave the room. Have to sat Paulina on reception desk was so nice and helpful. We had treatment in Spa which was an amazing experience so relaxing. We used the pool facilities have to say it was of high standards. Overall stay We had a fabulous time.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Garrett McGuinness, Other at Sheraton Athlone Hotel
Responded 4 weeks ago
Good day reginamannion, Great to read of your enjoyable stay with us and that the team marked the special occasion. I will be sure to share your wonderful feedback with all of the team and Paulina is especially pleased with the well deserved name mention. Thank you for choosing the Sheraton Athlone Hotel and I look forward to welcoming you back for many more occasions to come. Kind regards, Garrett McGuinness Managing Director
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PRICE RANGE
US$113 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton athlone hotel athlone, athlone sheraton
LOCATION
IrelandProvince of LeinsterCounty WestmeathAthlone
NUMBER OF ROOMS
167
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Claim Your Listing Frequently Asked Questions about Sheraton Athlone Hotel
Which popular attractions are close to Sheraton Athlone Hotel?
Nearby attractions include EXIT Athlone Escape Rooms (0.2 km), Sean's Bar (0.5 km), and The Malt House (0.2 km).
What are some of the property amenities at Sheraton Athlone Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Athlone Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Athlone Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Sheraton Athlone Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Athlone Hotel?
Conveniently located restaurants include Bacchus Restaurant, Thyme Restaurant, and Corner House Bistro.
Are there opportunities to exercise at Sheraton Athlone Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sheraton Athlone Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Athlone.
Are any cleaning services offered at Sheraton Athlone Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Athlone Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Athlone Hotel?
The staff speaks multiple languages, including English and Polish.