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We were on our first coach trip and had read the previous reviews but were willing to go with it and see for ourselves. What we found was a lovely quirky hotel, extremely clean and well kept. The bedroom was sparkling with lovely linen and...More
Thank Maggi B
Response from Barbara S, Front Office Manager at Imperial HotelResponded 19 July 2017
Thank you very much for taking the time to write about us.
We are glad that you enjoyed your stay at Imperial Hotel Lisdoonvarna.
We booked in with a travel group after being rebooked for this hotel.
It clearly was a downgrade, overall the hotel is cute and has old Charme but the bathroom was a bit too old...the rooms had been refurbished to a more modern standard and...More
1 Thank Anji T
Response from Barbara S, Front Office Manager at Imperial HotelResponded 17 July 2017
Thank you very much for your feedback. It is very important to us. The matter brought to our attention has been dealt with. Please accept our appology for any inconveniences caused. The staff is always happy to help with anything.
Well I've just took a group from Scotland to this hotel,first of all after a long journey we were met with open arms and a friendly welcome,the whole staff from reception to dining,and housekeeping are fantastic,what a polite and efficient bunch of kids they are,nothing...More
Thank John S
Response from Barbara S, Front Office Manager at Imperial HotelResponded 8 June 2017
Thank you very much for your feedback. Hopefully we will see you again before the season is over in October.
I stayed here recently with my wife and can only say how disappointed I was with our stay. The reception staff were very curt and unfriendly and we regret not deciding to leave after our check in, but we were put off from doing so...More
Response from Barbara S, General Manager at Imperial HotelResponded 7 June 2017
Thank you for your candid review of your recent stay. I am very sorry that you didn’t enjoy your stay. I would like to apologize for all the inconvenience caused. The issues brought to my attention have been dealt with. Hopefully I can...More
We really enjoyed our recent stay at the Imperial Hotel in Lisdoonvarna. The staff was efficient, friendly, and very helpful. Our room was large, airy and very comfortably furnished. Besides wonderful beds, there was a hair dryer and tea and coffee maker. Dinners and breakfasts...More
Response from Barbara S, Front Office Manager at Imperial HotelResponded 17 May 2017
Thank you so much for your feedback. It is very much appreciated. We would be extremly happy to welcome you again at the Imperial Hotel Lisdoonvarna.