This castle was a hidden gem that we stumbled upon. The grounds are beautiful, the rooms are exquisite and give you that fairytale feeling and the restaurant is stellar. The staff is beyond helpful and friendly and makes you feel like family. Our stay here has been one of the reasons we're trying to plan another week in Ballina next year!
We booked this three night B and B but had also booked two dinners. The hotel is a castle built in the medieval style although more modern and is surrounded by woods through which you can walk. Rooms are very comfortable and there is a lounge with soft seats which is a bar from 4 pm. There is also an armoury museum which we didn’t visit but which has a very extensive collection. Our room overlooked the courtyard and restaurant but some look out on the woods. Breakfast is in the Jack Fenn restaurant which is in the adjacent courtyard. It is also where you can have dinner. The food for breakfast was lovely with a range of foods to order. I would have rated as a five but the service for breakfast leaves a lot to be desired. Despite there being only a few people there it is really slow and quite sloppy. You have to ask for a lot of minor things like spoons, plates, more milk, jam. It would be helpful if the staff imagined eating there and thought about what they would need. The staff seem to also be doing other things and keep running off (including the chef). The restaurant/breakfast room could do with some management. However the food was delicious.…
We were very lucky to stay at this wonderful castle. I was on a bit of a journey to my grandparents home in Easkey /Rathlee not far away. The welcome and attention throughout our visit was all you would hope for. The rooms and whole house are wonderful and full of history . Nothing was too much bother. The food at Jack Fenns was soo good ! The history of Belleek is fascinating . Would highly recommend and special thanks to Teresa who was was so lovely and helpful ! Hope one day to be back . Thank you Bernadette and Stephen
So enamored! My now husband and I had our reception here...finally! After two years delay due to Covid, we had our big day and Belleek did not disappoint! Eva worked so diligently with us when we had to reschedule for the third time. We enjoyed our food and heard nothing but good compliments about it from our guests. I was also very happy at how diligent they were for our two guests that cannot have gluten as well. The rooms are all unique. We had the bridal suite, which is the first up the stairs. It was a very large room and had a great view. My only advice to future brides or anyone planning a function here would be to be very specific on the type of booze you want in stock. They ran out of Tia Maria for baby Guinness shots and many of us were sad about it. Otherwise, staff was excellent and we had the best day! Thank you Belleek and Eva!…
Attended a wedding recently. Beautiful venue with a great ambiance,but that was the only positives. Food was good, but service was poor. The serving staff were doing their best in fairness, but there wasn't a manager to be seen throughout the wedding to lead them. Poor choice of drink in the bars. Guinness was very bad in the top bar and unavailable in the bottom bar. Our quarter of the function room were deafened throughout the speeches; it was as though the speaker was very high and the bass was ridiculously high. A lovely member of staff did come down to our table and heard our issue, and she did bring it the awareness of bar staff, but they didn't appear to do anything else after that. We definitely wouldn't be in a hurry back
Belleek castle is the perfect escape. The rooms are comfortably decorated and clean with good bathroom facilities. The food in Jack Fenn is always delicious with excellent service, and the hotel staff are very attentive. The location in the middle of Belleek woods is so peaceful, with tranquil walks. Always look forward to returning!
My son and I booked the Castle tour with the delightful historian Carol. We started our visit with drinks in the Armada bar after a long walk in Belleek woods which is worth a visit in itself. The castle staff were very helpful. The tour itself was a wonderful experience, very child friendly and one we will remember for a long time. Thank you Carol for all the photos (not many museums which allow this). We'd highly recommend this tour and look forward to a return visit.
We have stayed at Bellek several times, however on this occasion I felt something was missing. The attention to detail just wasn't there as on previous stays. We arrived on a cold December afternoon , the fire wasn't lighting in the reception hall which would've been such a welcome given the fact that it was so cold that day. On previous stays staff always looked so professional and sharp regarding their uniform .This just wasnt there this time. We had dinner in the main restaurant where we met friends that lived locally and had eaten there many times before. It was a disappointment. There was no restaurant manager on that evening and if there was you couldn't tell the difference between them and the staff. Our table was full of glasses and we had to ask for them to be cleared as there was no room to eat. Three out of our party of four got their main courses together I had to wait for mine and the others were finished their main course by the time i got mine. We all had the steak ,we were all looking forward to it as we have all had it before and enjoyed the ceremony that comes with ordering this dish and the fabulous taste. What a disappointment . No lighting of the meat before serving and it tasted ok but wasn't worth the money we paid for it. The Room was clean . The bar was nice but no atmosphere whats so ever. no background music. Nothing.. I appreciate we are living in covid times but we have stayed in other hotels and they had pulled out all the stops to make our stay a memorable one. The lack of management /owners being around the castle was very apparent . Any other time we've visited there was always someone floating around . This is a lovely hotel in a beautiful location but i'm afraid we wont be back to Belleek anytime soon. On this occasion given the money that was spent i didn't feel it was worth it and disappointing for a birthday weekend.…
The level of service from start to finish was beyond anything we could possibly have hoped for. Our Wedding Day was flawless and I have never experienced such a hospitality team of this 7* standard anywhere else, ever. We held our ceremony in the Lord Aaron room and savored a spectacular reception dinner in the Tween Deck followed by live traditional music in the Residents Lounge. The bedrooms were elegant & regal but with all modern comforts. The venue itself is unique, stately and beautiful surrounded by acres of natural woodland. In the Castle, open log fires, flagstones, suits of armor & chandeliers provide a warm and perfect backdrop to the amazing food and service we experienced throughout our stay. If you have any kind of special occasion to celebrate or just want to treat yourself I couldn't possibly think of anywhere else to compare. This Castle (& it's Operations Manager Louise) in my humble opinion are a National Treasure.…
I really am struggling to find the words as my experience here was something out of a dream. I got married there January 22nd and I just thought that every aspect of our experience was just superb. The staff I take a bow to, the Chefs a genius. There was no, no only solutions to evolve with the celebrations that were seamless. The guests just loved the tour, some went on it twice. The whole wedding was so stress free it was unbelievable and its experience and professionalism that created that. We had a wedding with 30 guests, ceremony and reception all in one place. 5 Star service and environment that did not break the bank. In fact if you want an awesome wedding please please call them, you will not be disappointed. They helped make memories that we all will carry forever. Cant speak more highly of them. Hat tip to you all. Fantasy made into reality, superb.…
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