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Twin Trees Hotel

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Twin Trees Hotel
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545 Reviews from our TripAdvisor Community

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Showing 524: English reviews
London, United Kingdom
Reviewed 12 April 2015

Just returned from a week staying at this hotel as a base to visit friends and places in Mayo. Prior to booking we contacted the hotel direct and they were happy to arrange a competitive package to suit our needs. ( dinner b&b) so do ask. It was great value. The hotel itself is a little tired in some places...

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Helpful?
Thank Tarzan277
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thank you Tarzan for your recent review of Twin trees Hotel. We ran two childrens camps this year and both were a big hit with parents and children alike. The day camp offered sports, games and swimming in our leisure centre and our evening camp was dvd's colouring, games and playing. We felt it gave the parents a chance to...

UK
Reviewed 12 April 2015

Very acceptable standard of rooms, excellent meal in the bar, very friendly and helpful staff starting with the enthusiastic owner who is working hard to gradually upgrade the hotel. It is within easy reach of Ballina shops and Belleek Castle and is top of our list for guests to stay when we have a wedding next year at Belleek.

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Helpful?
1Thank Poppy303
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thank you Poppy for your recent feedback. I am delighted to read you enjoyed your recent stay with us, we are a family run hotel and we are working very hard to constantly upgrade our beautiful hotel so guests have the relaxing break they deserve. We are in a great location, only a few minutes walk in to vibrant Ballina...

Riyadh, Saudi Arabia
Reviewed 12 April 2015 via mobile

Had a fantastic two night stay at this hotel last week. The staff were so friendly and helpful. The food was so tasty. We had such a relaxing few days and would highly recommend this hotel to others! We will definitely be back again soon!!! Margaret & Kieran O'Sullivan, Limerick

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Helpful?
Thank Irishinriyadh
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thankyou for taking the time to leave a review The twin trees hotel has a wonderful reputation for excellent organic, locally sourced and homcooked meals. We have excellent chefs that cater to all tastes and requirements. We pride ourselves on our welcoming staff and we hope we see you both in the near future. Kind regards Helen

Leeds, United Kingdom
Reviewed 11 April 2015 via mobile

Myself ,my partner and son stayed here from 5th - 10th April. We had originally booked the Downhill Hotel but our booking was changed to the Twin Trees . The hotel is in such a great posistion. Right next to the river Moy. Such a great view when you are having breakfast. It is in walking distance from the town...

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2Thank leedslass1965
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thank you Leedslass for your recent feedback on The twin Trees Hotel. We are so blessed to be in such a beautiful location, overlooking the Brosna waterfall & river and also the river moy, a few minutes walk away. We have so much to offer families from the kids camp, our leisure centre and swimming pool, the fantastic park a...

Fermanagh
Reviewed 9 April 2015

a very comfortable and welcoming hotel with excellent staff. reception area bright and modern, Bedrooms good size and comfortable,bar excellent. Food very good. Prices very keen, Staff and service excellent. Location good. Would revisit again, Thanks for a nice stay.

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Helpful?
Thank Gary W
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Good evening Gary Thank you so much for your lovely review of Twin Trees Hotel, I'm glad you enjoyed your easter stay with us, we ran a complimentary evening childrens club in the hotel so the parents could relax over dinner or enjoy a spa treatement. I will pass on your kind words to staff, its wonderful to see our...

Reviewed 6 April 2015 via mobile

We stayed here for two nights over Easter and found the staff very welcoming and helpful on arrival,this continued throughout our stay especially Ricky who made everything enjoyable.The manager's were very nice as were their daughters (one of them turned into the Easter Bunny & gave Easter Eggs to all children on arrival at breakfast which was a very nice...

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Helpful?
Thank Pauline M
HelenTwintrees, Reservations at Twin Trees Hotel, responded to this review

Thank you Pauline for your very kind words, i will pass on your compliments to our staff members. Our staff work very hard to ensure our guests have an enjoyable stay with us. We are a family owned and run hotel and as you can see all the family members like to help out. The pool is a wonderful bonus...

Donegal Town, Ireland
Reviewed 4 April 2015

We stayed here a few weeks ago .A big family group we had a lovely welcome and found staff to be very nice at all times.We dined in the Hotel on our first night and had a good meal with good value all round. Location and facilities were excellent.There was bit of panic on the Sat morning g breakfast with...

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Helpful?
Thank ROSIEBURT2014
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thank you Rosie for taking the time to leave feedback, I am thrilled to hear you enjoyed your recent stay with us, we do have excellent facilities, the leisure centre, in house spa therapist and our beautiful gardens are a haven for relaxation. We do cook all our food to order to ensure freshness & full of flavour.. We look...

london
Reviewed 1 April 2015

Great stay wtih my partner and my father. My father is disabled and I requested a disabled room for him. A great short 4 night stay. Hotel was lovely as were the staff, breakfast was very good. Had a wonderful massage on my last night and it was amazing - perhaps one of the best I have had. Already thinking...

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Helpful?
Thank Sorchaaaaa
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Sorcha, thank you for your very kind comments, i will pass them on to our staff. We strive to ensure that all our guests have a wonderful stay at The Twin Trees Hotel. Our in house spa therapist Yvonne from Serene Beauty really is an asset to the hotel. We look forward to looking after you and your family very...

Dublin, Ireland
Reviewed 30 March 2015

At the time of our couples visit to Ballina, the weather in Ireland had been cold, winter just wouldn't let go. So I was a little concerned as I had noticed that a number of comments in reviews had made reference to the hotel rooms being cold. But hey, the rooms were booked so what were we going to do?...

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Helpful?
1Thank Tom C
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Thank you Tom for your recient review. We have recently updated our heating system and we are in the process of beginning to redecorate upstairs. Our chef's sources local organic produce and they prepare beautiful homecooked meals and we do recieve a lot of compliments on our food. We cook our food to order and this can sometimes result in...

Reviewed 29 March 2015 via mobile

Stayed here for the weekend, we had a good time here. All the staff were polite and nice along with the bar staff. The rooms were nice and spacious but the shower was cold, I did mention it to the receptionist the next day and was told it would be looked at but never was so we had to stick...

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Helpful?
1Thank Irishlady85
HelenTwintrees, Manager at Twin Trees Hotel, responded to this review

Dear Irishlady, Thank you for taking the time to leave a review, i was sorry to hear the water was cold and the problem with the shower has now been rectified, we can only apoligise that it couldnt have been fixed sooner for you. We are currently looking at ways to improve our leisure centre at present and i will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Set in tranquil gardens near the banks of the River Moy in Ballina, Co. Mayo the Twin Trees Hotel (formallyDownhill House Hotel) is a family owned and managed hotel. The Moylett Family have been welcoming guests since 1936 and are proud of the excellent reputation the hotel has achieved over the years. Hospitality is a Mayo tradition and nowhere is the family tradition more honoured than at the newly renovated Twin Trees Hotel & Leisure Club (formally The Downhill House Hotel). With 55 comfortable bedrooms set in idyllic gardens within a 10 minute walk into Ballina town. Facilities include leisure Centre with indoor pool, Frogs Piano Bar, and excellent homemade locally sourced produce. Situated close to 3 golf links, Knock Shrine, 45 minute drive to Knock Airport. A long tradition of Irish Warmth & Hospitality awaits you. ... more   less 

Additional Information about Twin Trees Hotel

Address: Downhill Road, Ballina, Ireland (Formerly Downhill House Hotel)
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: €55 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Twin Trees Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Downhill Hotel Ballina
Hotel Style:
#1 Green Hotel in Ballina
#3 Romantic Hotel in Ballina
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Questions & Answers

Here's what travellers have asked, with answers from Twin Trees Hotel staff and other travellers.
2 questions
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Pennsylvania
3 months ago
Belfast, United Kingdom
over a year ago

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Questions? Get answers from Twin Trees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a garden view, I don't know if any of the rooms face the river but that's really pretty too”
 of 5 bubbles Trina414, 16 Feb 2017 | Read review
“Room with view”
 of 5 bubbles monica227, 9 Feb 2017 | Read review
“All rooms close to stairs and reception. quiet hotel”
 of 5 bubbles nomad2275, 9 Oct 2016 | Read review
“Ask for the 2nd or 3rd floor of the new wing”
 of 5 bubbles jimmaher1, 15 Sep 2016 | Read review
“Rooms in the new wing are best.”
 of 5 bubbles ciarano675, 5 Sep 2016 | Read review
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