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Mantra Club Croc

Expedia.comUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$102*
US$93*
US$102*
US$93*
US$94*
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Mantra Club Croc
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra Club Croc
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Showing 58: English reviews
Sarina, Australia
Reviewed 1 week ago

Stayed here for the night as family was staying here. Rooms are tiny and beds are very firm. Rooms have recently been refurbished. Had dinner at the restaurant and the food was lovely. Our issue was in the morning when our room had no hot water so could not have a warm shower and nothing was done about it.

Review collected in partnership with this hotel
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Helpful?
Thank Michelle G
Management response:

Good evening Michelle G and thank you for staying with us from Sarina. You are a "neighbour" and your business within this drive region of Sarina/Mackay/Bowen to Townsville is incredibly important for us. 80% of our rooms are all the same size being 25sq m with the larger rooms being the Coastal rooms that are 30sq m, these to have...

Reviewed 1 week ago via mobile

Newly renovated room, toilet leaked and sliding door broke. Rooms dont get serviced unless you stay over 7 days. They want you to return room service plates to restaurant when you finish, no parking near your room. The lady on front desk was quite rude on checking in, breakfast is over priced at $25 for basic buffet. To top it...

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Helpful?
Thank Janessa B
Management response:

Good evening Janessa B and I am sorry you have seen us as "rough". I will just clarify a few items for you and for the benefit of other guests reading this too. We are not a "daily service" product so on a 7 night stay we will clean the room on the 4th day. At all times, additional service...

Reviewed 1 week ago

Lovely location, very comfortable bed, food and beverages were spot on. It's good to see that this resort is still functioning well after the cyclone. Very quick and easy book in and book out. The only negative is that the room we had had a small shower :)

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Helpful?
Thank markbR8699XZ
Management response:

Good afternoon markbR8699XZ and thank you for staying with us. We are functioning well after the cyclone albeit not 100% and first to admit we are not 100% there yet. Location wise we are in a good position that we are distant enough out of the main street (about 2km) so makes us a quieter and less of a party...

Reviewed 1 week ago

Was lovely staying with you, your facilities, rooms & staff were all outstanding. Especially your staff, they went above & beyond for us. Thanks for having us. Hope to stay with you again next time, cheers.

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Helpful?
Thank 165stefaniaf
Management response:

Good morning 165stefaniaf and thank you for your review. Brilliant is a heading we will gladly accept everyday and twice on Sundays!!! Our team are awesome, they try their hardest to please everyone and one thing I have learnt after many many years in hotels is that you can't always get this right, but its not from a lack of...

melbourne
Reviewed 1 week ago via mobile

If you want comfy beds, white crisp sheets and fluffy towels THIS IS THE PLACE TO STAY. Been refurbished and have done a great job in cleaning this place up and working with the original style. Bathroom is a little small and the window has no privacy but I thought i was on the 2nd floor so it didn't matter....

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Helpful?
Thank macca05
Management response:

Good morning Macca05 and we do like to surprise!! There has recently been a $5.5 million refurbishment with full resort closure that commenced in October 16 and finished in Feb 17 when the Mantra brand commenced. As you are obviously aware it needed every bit of it and more, as the product was broken from years of neglect but this...

Melbourne, Australia
Reviewed 2 weeks ago

The staff were very fantastic and helped me find the best room they had to suit my needs. Hotel has just been refurbished and has a new feel to it but room are not as modern as others in this category. As a business traveller, I find it very odd there in no table and chair in the room to...

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Helpful?
Thank 249brucep
Management response:

Good evening 249brucep and thank you for your business. I can only assume from your input you stayed in a Garden or Pool room and if you return, I do recommend the Coastal Interior or Coastal Exterior room which are 30sq m so larger and can have the sofa used to work from against the table in the room, or...

A TripAdvisor Member
Level Contributor
18 reviews
6 hotel reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at mantra for one night before going on a sailing trip around the whitsundays. Mantra has all you really need- clean, well kept room, a gym, a bar and restaurant and a laundry room. They are not serviced rooms though- so worth baring in mind if you are spending a few days there. Easy access to walk down...

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Helpful?
Thank A TripAdvisor Member
Management response:

Good evening and thank you for staying with us. I believe like you, we do have nearly all one can require for a short stay with us including a great gym (I believe arguably the best hotel gym in the region) with all new commercial equipment, a great bar and bistro with weekends hosting live acoustic entertainment, there is the...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We arrived 4 weeks after cyclone Debbie hit the town and bar the lift being out of service there was no other signs of damage in the resort. The rooms and whole resort was clean and the front office service good. Whilst there is a bar and restaurant on site we headed into town, but it was always busy and...

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Helpful?
Thank Joanna C
Management response:

Good evening Joanna C and thank you for your review. While I appreciate the sentiment of the cyclone damage to our property, it was minimal relative to many however it was that severe there are still some areas that are not right yet but wont be too far away. Things like our lift which is still out of order however...

Mackay, Australia
Reviewed 2 weeks ago

Good location, with lovely holiday feel even though I was there on business. Dinner was delicious in a lovely setting. More pillow options would be great, not everyone loves a high one. Appreciated the couch in the room as not all hotel rooms have one.

Review collected in partnership with this hotel
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Helpful?
Thank brendahR6842KM
Management response:

Good evening brendahR6842Km and thank you for staying with us. We are a great business hotel as well as leisure and we certainly feel we get the balance of both right in the overwhelming majority of occasions. Our bistro and bar is a very comfortable open air environment to cater to all tastes and our Chef Antony Bearman recently launched...

Mackay, Australia
Reviewed 2 weeks ago

Booked and paid for a breakfast was told not included , went to reception on booking out and they were going to get someone to get back to me but haven't heard from anyone accommodation was ok but may look at somewhere next time

Review collected in partnership with this hotel
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Helpful?
Thank Carol M
Management response:

Good afternoon Carol M and thank you for taking the time to post your review. I apologise in advance if there is any confusion with your booking but I am here to assist in digging deeper into your reservation with package inclusions, so please do feel free to contact me directly luke.harley@mantra.com.au so I can investigate and reply accordingly with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located on Shute Harbour Road, Mantra Club Croc Airlie Beach is just a short walk to the Whitsunday Shopping Centre and 5 minutes’ drive from the main street. The hotel’s traditional exterior oozes character, yet inside you’ll find contemporary accommodation with all of the modern conveniences you require. Rooms feature modern interiors and most offer views over the garden, pool or coastline. Your holiday begins the minute you arrive at Mantra Club Croc. Drenched in tropical ambience, the hotel offers everything you need in your Airlie Beach accommodation with a great range of facilities. Boasting160 rooms, guests will enjoy free limited wireless internet in public areas, 24-hour reception, complimentary car parking, sparkling lagoon pool and spa, nearby BBQ facilities and a gymnasium. Let your cares drift away with a dip in our tropical lagoon pool, or spend your evening listening to live music with a drink in hand, or check out our outdoor 60-inch flat screen TVs covering major games, located in the undercover decking area. Dine onsite at the hotel for breakfast lunch and dinner to enjoy Australian cuisine in a bistro style environment overlooking the pool. For an action-packed holiday our friendly team are ready to assist. Many tours depart directly outside Mantra Club Croc and the hotel is situated just 1 km of Abel Point Marina, the main departure location for a number of activities. From ocean rafting to fishing, diving, snorkeling, sailing or kayaking, there is so much to experience at the Whitsundays. Cyclists arriving to Mantra Club Croc Airlie Beach are specially catered for as we offer the following facilities: bike wash down station, foot pump, and parking for those towing bikes on trailers or bike racks. Don’t forget to ask about information on the cycling trails and events found throughout the region. Planning a special event? Choose Mantra Club Croc Airlie Beach. Boasting the largest hotel conferencing facilities in the area, our experienced team can manage your events no matter what the size or occasion. From weddings to conferences, meetings, banquets, corporate evenings, expos, or fundraisers, we would love to talk to you about your ideas and help make your event a success. Maintenance Notice: Please be advised due to circumstances out of our control the lift at Mantra Club Croc is currently not operational. At this stage we anticipate the lift will be out of order until the end of October 2017. We apologise for any inconvenience this may cause. At Mantra Club Croc all of our rooms are self-serviced which is great if you're planning to spend minimal time in your room. It has all the Mantra benefits, just minus the daily service. ... more   less 

Additional Information about Mantra Club Croc

Address: 240 Shute Harbour Rd, Cannonvale, Airlie Beach, Queensland 4802, Australia (Formerly Club Croc Hotel Airlie Beach)
Region: Australia > Queensland > Airlie Beach > Cannonvale
Price Range: €70 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mantra Club Croc 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Club Crocodile Resort, Airlie Beach Hotel Airlie Beach
Comfort Inn Airlie Beach
Hotel Crocodile Airlie Beach
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Questions & Answers

Questions? Get answers from Mantra Club Croc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are all the same no noise at all as the restort have a retrictions on noise after 9pm”
cathymlewis, 8 Mar 2017 | Read review
“No real comment here”
JMAT351, 8 Feb 2017 | Read review
“do not take notice of reviews prior to November 2016”
Y8006NMdannym, 4 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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