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Riverbank Guest House

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279 Reviews from our TripAdvisor Community

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There are newer reviews for Riverbank Guest House
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Showing 278: English reviews
Pickering, United Kingdom
Reviewed 20 July 2014

Issues with housekeeping in several areas.Breakfast was only just acceptable even though we had to order the night before. A very average experience but hosts were friendly and informative. In need of some upgrading

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1Thank RachelsMum55
gray1346, Manager at Riverbank Guest House, responded to this review

What a pity you did not mention any of these issues when you checked out of our guest house. We always ask our guests whether everything was to their satisfaction as we bid them farewell. We would have happily discussed the specified matters with you at the time of your stay.

Reading, United Kingdom
Reviewed 7 July 2014 via mobile

The location is excellent being only a 5 minute walk through a park to the centre of Matlock. The room was comfortable and well furnished. On a sunny day as we had the large garden with river frontage is pleasant to spend time in. The breakfast choice was very good and the quality excellent. The owner was very welcoming and...

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Thank Simon V
gray1346, Manager at Riverbank Guest House, responded to this review

Hello Simon, thank you for your review. We are well situated bordering the lovely Matlock Hall Leys Park and have a lovely river frontage area. We are delighted that you found us friendly and welcoming.

Nottingham, United Kingdom
Reviewed 5 July 2014

We stayed at this wonderful Guest House for three nights as part of a group of 24 walkers. The House, which is full of character is in a perfect location in a quiet cul de sac, close to the centre of Matlock and we all appreciated the beautiful large garden backing onto the river. The owners Jennie and Graham could...

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Thank Christinew531
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for taking the time to post a review. It was wonderful to meet you and your walking group. This is such a beautiful area with so many great walks. We are so glad that you enjoyed our garden area and central location. Our many rooms , ample parking , lovely garden area and our convenient location...

London, England, United Kingdom
Reviewed 24 June 2014

We have stayed here many times over the past eight years bringing friends on most visits. The staff are very accommodating and polite and like the owners are always pleased to see us it's almost like visiting friends. The garden and internal decor is very well looked after, the rooms are very clean and comfortable it's like being at home....

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Thank Garry L
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for your review Gary. Its always a pleasure to welcome you and your friends back for another stay. We are so glad that you enjoy the homely atmosphere which we all try so hard to achieve. We take the comfort of our guests very seriously and aim to maintain a high level of customer service.We look...

London, United Kingdom
Reviewed 10 June 2014

We stayed here in May and were so impressed that we stayed an extra night. Our room at the top was so pretty and the view of the river and the beautiful garden topped it off. The staff were very attentive and the food was scrumptious and plentiful. Thank you for a lovely break.

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Thank finbargrow
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you for your review. We are delighted that you had a lovely stay and enjoyed the view over our garden and river frontage. Great to hear that our staff looked after you and you enjoyed our breakfasts.

Reviewed 2 June 2014

My son Ross and I stayed on Fri 30th May to attend the Dollshouse Miniatures Fair at the Imperial Rooms. We couldn't have found a more perfect Guest House, with a perfect location to the town. A stunning house with everything running very efficiently and with top notch customer service. The house wraps you into 'welcome' and the decor is...

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Thank Pinkminx16
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for your lovely review, we so enjoyed meeting you both and are delighted that you enjoyed our hospitality and were so happy with your room.Hopefully you will be able to return and enjoy more of this beautiful area.

Manchester, United Kingdom
Reviewed 2 May 2014

We had a mini break here just after Easter. We were wonderfully welcomed and looked after by our hosts. The house runs amazingly smoothly. The house is elegant and filled with artefacts and paintings which evoke times past. Breakfasts are extensive: I almost ate a whole one! Meals were accompanied by popular classical music. As others have mentioned it is...

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1Thank dmb100
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for your comprehensive and delightful review. We are thrilled and appreciate you taking the time to express your enjoyment of your stay with us. We look forward to your next stay.

Reviewed 28 April 2014

We booked in to the Riverbank B&B for A two night stay. This was a lovely stay as my very close cousin and her husband are moving back to America, and for the first time in 10 years all the "adults" were able to escape away for a two night stay in the Peak District! The rooms were lovely (ours...

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Thank Sarah M
gray1346, Manager at Riverbank Guest House, responded to this review

Hello Sarah, thank you very much for your review. We are thrilled to have hit the spot and appreciate your comments. We are well situated in many aspects and there is a lovely scenic walk along the river, ideal for walking or an early morning run.We hope you will be able to enjoy another weekend in our guest house.

Nottingham, United Kingdom
Reviewed 25 April 2014

We stayed here in Nov 2013 (so sorry for the late review!) - It was my husbands 40th and after speaking to the manager when booking he arranged for my hubby to be able to fish the River Derwent at the bottom of his garden (brown trout/grayling) the next morning - Thankyou - he loved it!! We were very impressed...

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Thank mrsmorton
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you for your review Mrs Morton. It's always a privilege to have been part of a special celebration and we are so glad your husband's birthday was so enjoyed. It is a bonus being on the banks of the River Derwent and are delighted that you made the most of the fishing.

Reviewed 23 April 2014

Arrived Friday afternoon and stayed through till Sunday. Very friendly owners and staff. Looked after my pregnant wife making sure the eggs were well cooked and everything was spot on. Lovely location and nice places to walk nearby. Excellent Italian restaurant about 3 mins walk away called Viva Italian. Highly recommended. Thanks for having us and sure we'll see you...

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Thank s_evans76
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you for your review. It was lovely meeting you both and we wish you well . We thoroughly enjoy meeting our guests and making their stay as comfortable and enjoyable as possible. We hope you will visit again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Riverbank House is a Victorian house situated in a quiet cul-de-sac on the banks of the Derwent river, yet close to the centre of the town and all amenities. ... more   less 

Additional Information about Riverbank Guest House

Address: Derwent Avenue, Matlock DE4 3LX, England
Region: United Kingdom > England > Derbyshire > Matlock
Price Range: €99 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riverbank Guest House 4*
Number of rooms: 6
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 10 , lovely river views over the river”
 of 5 bubbles catsarus, 27 Nov 2016 | Read review
“We were overlooking the garden/river which we loved.”
 of 5 bubbles cookemrsjanec, 30 Oct 2016 | Read review
“There are only stairs to upper floors; some rooms are on second floor.”
 of 5 bubbles AmyA488, 29 Oct 2016 | Read review
“All rooms are on the upper floors. Better pack light...”
 of 5 bubbles yairm, 11 Oct 2016 | Read review
“location, comfort, breakfast, character”
 of 5 bubbles 231jodic, 24 Sep 2016 | Read review
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