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Riverbank Guest House

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283 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Coventry, United Kingdom
Reviewed 16 August 2014

The Riverbank had a fantastic location, very handy for getting to the playground in the park in the evenings after a day out. The breakfast was very tasty, and lots of choice! The room was really clean, and although we were looking at the road, it was a really quiet road. The family room was a nice size and the...

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1Thank gecko77
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you for your review. We enjoyed meeting you and your family ! We are so centrally situated and border the lovely Matlock Park which has a lovely playground for children and plenty of space to run and play. We hope to see you again !

Leicestershire, United Kingdom
Reviewed 10 August 2014

we had a very relaxing and comfortable stay at this guest house,warm atmosphere,very clean, good breakfast,well looked after,nice clean comfortable room overlooking the garden, more like home form home,thanks to Jennie and Graham. lovely break thanks

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2Thank tinamartinmason25
gray1346, Manager at Riverbank Guest House, responded to this review

Many thanks for your review Tina. Our aim is to create and maintain a home from home atmosphere and we are so glad that we were successful. Our rooms overlooking the garden and river frontage are popular and the views are lovely. The many choices on our breakfast menu make for a great start to the day.

Thetford, United Kingdom
Reviewed 9 August 2014

My husband and i spent 2night at the riverbank hotel and had a great time.the owners are very nice and made us very wellcome The room we stayed in was clean and tidy and the breakfast was nice we will be staying here again and shall take our son next time.

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Thank tilly728
gray1346, Manager at Riverbank Guest House, responded to this review

Many thanks for your review. Lovely to read that you and your husband enjoyed your stay in our guest house and we look forward to meeting your son on your return visit!

Brisbane, Australia
Reviewed 4 August 2014

My family and I stayed at Riverbank on our England holiday in July 2013. The guest house provided every thing an Aussie family would expect on a trip to the UK - a cozy, warm friendly atmosphere where the owners made us feel welcome and looked after all of us brilliantly above and beyond our expectations, plus ensuring we were...

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Thank DebsUK2013
gray1346, Manager at Riverbank Guest House, responded to this review

Many thanks for the wonderful review and thank you for choosing our guest house for your holiday. It was a pleasure to meet you and your family and we are honoured to be part of your fond memories of England.

Pickering, United Kingdom
Reviewed 20 July 2014

Issues with housekeeping in several areas.Breakfast was only just acceptable even though we had to order the night before. A very average experience but hosts were friendly and informative. In need of some upgrading

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1Thank RachelsMum55
gray1346, Manager at Riverbank Guest House, responded to this review

What a pity you did not mention any of these issues when you checked out of our guest house. We always ask our guests whether everything was to their satisfaction as we bid them farewell. We would have happily discussed the specified matters with you at the time of your stay.

Reading, United Kingdom
Reviewed 7 July 2014 via mobile

The location is excellent being only a 5 minute walk through a park to the centre of Matlock. The room was comfortable and well furnished. On a sunny day as we had the large garden with river frontage is pleasant to spend time in. The breakfast choice was very good and the quality excellent. The owner was very welcoming and...

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Thank Simon V
gray1346, Manager at Riverbank Guest House, responded to this review

Hello Simon, thank you for your review. We are well situated bordering the lovely Matlock Hall Leys Park and have a lovely river frontage area. We are delighted that you found us friendly and welcoming.

Nottingham, United Kingdom
Reviewed 5 July 2014

We stayed at this wonderful Guest House for three nights as part of a group of 24 walkers. The House, which is full of character is in a perfect location in a quiet cul de sac, close to the centre of Matlock and we all appreciated the beautiful large garden backing onto the river. The owners Jennie and Graham could...

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Thank Christinew531
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for taking the time to post a review. It was wonderful to meet you and your walking group. This is such a beautiful area with so many great walks. We are so glad that you enjoyed our garden area and central location. Our many rooms , ample parking , lovely garden area and our convenient location...

London, England, United Kingdom
Reviewed 24 June 2014

We have stayed here many times over the past eight years bringing friends on most visits. The staff are very accommodating and polite and like the owners are always pleased to see us it's almost like visiting friends. The garden and internal decor is very well looked after, the rooms are very clean and comfortable it's like being at home....

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Thank Garry L
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for your review Gary. Its always a pleasure to welcome you and your friends back for another stay. We are so glad that you enjoy the homely atmosphere which we all try so hard to achieve. We take the comfort of our guests very seriously and aim to maintain a high level of customer service.We look...

London, United Kingdom
Reviewed 10 June 2014

We stayed here in May and were so impressed that we stayed an extra night. Our room at the top was so pretty and the view of the river and the beautiful garden topped it off. The staff were very attentive and the food was scrumptious and plentiful. Thank you for a lovely break.

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Thank finbargrow
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you for your review. We are delighted that you had a lovely stay and enjoyed the view over our garden and river frontage. Great to hear that our staff looked after you and you enjoyed our breakfasts.

Reviewed 2 June 2014

My son Ross and I stayed on Fri 30th May to attend the Dollshouse Miniatures Fair at the Imperial Rooms. We couldn't have found a more perfect Guest House, with a perfect location to the town. A stunning house with everything running very efficiently and with top notch customer service. The house wraps you into 'welcome' and the decor is...

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Thank Pinkminx16
gray1346, Manager at Riverbank Guest House, responded to this review

Thank you so much for your lovely review, we so enjoyed meeting you both and are delighted that you enjoyed our hospitality and were so happy with your room.Hopefully you will be able to return and enjoy more of this beautiful area.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Riverbank House is a Victorian house situated in a quiet cul-de-sac on the banks of the Derwent river, yet close to the centre of the town and all amenities. ... more   less 

Additional Information about Riverbank Guest House

Address: Derwent Avenue, Matlock DE4 3LX, England
Region: United Kingdom > England > Derbyshire > Matlock
Price Range: €97 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riverbank Guest House 4*
Number of rooms: 6
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“contact landlords with your needs, they respond quickly.”
 of 5 bubbles dmarie66, 10 Jan 2017 | Read review
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 of 5 bubbles catsarus, 27 Nov 2016 | Read review
“We were overlooking the garden/river which we loved.”
 of 5 bubbles cookemrsjanec, 30 Oct 2016 | Read review
“There are only stairs to upper floors; some rooms are on second floor.”
 of 5 bubbles AmyA488, 29 Oct 2016 | Read review
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