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Ibis Chesterfield Centre

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Ibis Chesterfield Centre
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732 Reviews from our TripAdvisor Community

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Showing 720: English reviews
Reviewed 4 November 2015 via mobile

I will say that the staff on reception and the bar was good but that's where it ends. I came out the lift on the first floor to a corridor that stunk of body odour then I let my self into my no smoking room that absolutely stunk of fags then I was kept awake all night by the sound...

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Helpful?
Thank Tom B
Kay B, General Manager at Ibis Chesterfield Centre, responded to this review

I am really sorry to hear that your stay did not meet your expectations. Despite all the efforts of my team to ensure you had a good stay, it is always difficult when any issues are regarding other guests. Please accept my apologies on behalf of ibis Chesterfield.

East Sussex, United Kingdom
Reviewed 1 November 2015

The hotel is centrally positioned on a very busy road. You have to use your car to go anywhere. Make sure you get a room with extra extra double glazing as rush hour noise is dreadful. Rooms are clean, but staff don't look very well turned out. Go for continental breakfast.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank 331fred
Kay B, General Manager at Ibis Chesterfield Centre, responded to this review

Thank you for your review, it is always good to hear all feedback in order for us to improve our service. We are located in the centre of Chesterfield and at times it can be extremely busy, however, if you stay with us again in the future, please request a room on the quietest side of the hotel and we...

Jersey, United Kingdom
Reviewed 24 October 2015

Recently spent 3 nights over a weekend at this hotel. The good ....the staff on reception and in the bar were polite and helpful. The bed linen was clean and the bed comfortable. Nice and close to town. The bad.....the room smelt of extra strength industrial cleaner that took your breath away. The sink stank of drains. Poor water pressure...

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Helpful?
Thank JerseyJo
Kay B, General Manager at Ibis Chesterfield Centre, responded to this review

Thank you for taking the time to write your review. It is always good to receive feedback in order for us to improve our guest experience. Please accept my sincere apologies for the issues you encountered during your stay. If you wish to discuss in more detail please do not hesitate to contact me directly. Kind regards Kay Buttery

London, United Kingdom
Reviewed 14 October 2015 via mobile

This stay was my first dabble into the world of Ibis hotels & I have to say I was very impressed. I normally plumped for the chain beginning with T when it's a quick trip but I'm going to be giving Ibis more of my £ from now on & have booked to stay again. The room was spacious &...

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Helpful?
1Thank LadyJKR
IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Thank you for taking the time to write your review, it is so encouraging to hear positive feedback. We look forward to welcoming you back to ibis Chesterfield in the future. Kind Regards Kay Buttery

Seattle, Washington
Reviewed 13 October 2015

I always try to stay in a Ibis when I'm travelling for work. There are no surprises ever. The rooms are pretty nice and clean. The staff is always friendly and ready to help. This time I only spent two nights but it was great.

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1Thank Barthel B
IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Thank you for your kind review. My team will be happy to know you had a pleasant stay with us. Kind regards Kay Buttery

Bury St. Edmunds, United Kingdom
Reviewed 5 October 2015

Review collected in partnership with Accorhotels.com
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Thank Pidge323
IBISCHESTERFIELDCTR, General Manager at Ibis Chesterfield Centre, responded to this review

Folkestone, United Kingdom
Reviewed 28 September 2015

Good welcome as always actually remembered who we were when we walked in, always able to park in disability bays. Good value accom/food/service. Great breakfast kept hot and well supplied . Free welcome drink on arrival as per level of membership.

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1Thank philhunt909
IBISCHESTERFIELDCTR, Manager at Ibis Chesterfield Centre, responded to this review

Dear guest, thank you so much for your great review. It is a pleasure to see that you have enjoyed your stay with us. I will be looking forward to welcoming you again very soon. Kindest regards, Luis Ortin Hotel Manager ibis Chesterfield Centre

Portsmouth, United Kingdom
Reviewed 24 September 2015 via mobile

Have stayed in a ibis before and this one lets the hotel chain down. Positioned in what you can only call a dual carriageway island take your life in your hands trying to cross the roads !!! To many things to list that broke over the weekend from key machine. Coffee machine. Hair Dryer blowing up in wife's hand. Then...

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Thank Neil101066
IBISCHESTERFIELDCTR, Manager at Ibis Chesterfield Centre, responded to this review

Dear guest, thank you very much for your feedback and comments. I am very sorry to read that your stay did not meet your expectations this time. I am currently investigating the issue that you mention, specially the one regarding your "wake up call", and I will come back to you asap. I will be looking forward to welcoming you...

Buckingham, United Kingdom
Reviewed 18 September 2015

I have been staying here for nearly 4 years on and off, and I'm quite happy with it for what it is, a budget hotel that's right where I need it. Recently I have noticed improvements and some redecorating is underway, and I believe new carpets are coming too. In common with a lot of hotels, the rooms are very...

Review collected in partnership with Ibis Hotels
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Thank Edward H
IBISCHESTERFIELDCTR, Manager at Ibis Chesterfield Centre, responded to this review

Dear guest, thank you very much for your comments. I will be looking forward to welcoming you again soon. Kind regards, Luis Ortin Hotel Manager

London, United Kingdom
Reviewed 27 August 2015

I've stayed in pricey and budget hotels and some of the latter have been very good, mainly the Premier Inns. So if they can do it, why can't Ibis? I say that because this one really was just average. That was from the levels of customer service through to the public areas. Our room was hot and although we could...

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Helpful?
Thank F4monty
IBISCHESTERFIELDCTR, Manager at Ibis Chesterfield Centre, responded to this review

Dear guest, thank you very much for your detailed review. Even when it is not entirely positive, we like to receive constructive feedback. I am sorry that this time your stay did not match completely your expectations, but give us another chance before going somewhere else! I will be looking forward to welcoming you again very soon. Kindest regards, Luis...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
The Ibis Chesterfield is located a short walk from the town centre and just 500 m from the railway station. Numerous attractions are within close proximity including theatres, museums, bars and restaurants. Visit the stately Chatsworth House located 15 minutes drive from the hotel. Book one of our 86 rooms with all the necessary amenities and benefit from use of our 4 meeting rooms, free private parking and cafe concept bar open 24 hours. WiFi Internet access available in the lounge and in some rooms. ... more   less 

Additional Information about Ibis Chesterfield Centre

Address: Lordsmill Street, Chesterfield S41 7RW, England
Region: United Kingdom > England > Derbyshire > Chesterfield
Price Range: €40 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Chesterfield Centre 2*
Number of rooms: 86
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Also Known As:
Ibis Chesterfield Centre Hotel Chesterfield
Hotel Style:
#1 Green Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Chesterfield Centre staff and other travellers.
3 questions
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Tonbridge, United Kingdom
King's Lynn, United Kingdom
over a year ago

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Questions? Get answers from Ibis Chesterfield Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is on a main road which posed no problems to us at all even at Rush hours”
 of 5 bubbles S1031MGdavidt, 18 Mar 2017 | Read review
“Hotel has ground floor rooms.”
 of 5 bubbles keithmaidment, 14 Mar 2017 | Read review
“rooms facing the A61 may be a little louder than the town side”
 of 5 bubbles simonrat, 14 Mar 2017 | Read review
“Back rooms are quieter!!”
 of 5 bubbles TWS954, 6 Mar 2017 | Read review
“Find another hotel”
 of 5 bubbles iefletcher, 6 Mar 2017 | Read review
5 of 5